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WorksheetsQuiz 2
Total questions: 12
Worksheet time: 7mins
The option that corresponds to a condition of acne is? 以下选项中属于痘痘状况的是?
Whiteheads 粉刺
Pustules 脓疱
Keloid 疙瘩
Dry Skin 皮肤干燥
The formation of acne can be caused by? 痤疮的形成可能是因为?
Genetics 基因
Stress 压力
Excessive Oil Secretion 油脂旺盛
Exercise 运动
How are scars formed? 疤痕是怎样形成？
By cell regrowth 细胞再生
Composed of fibrous tissue 纤维组织组成
Broken blood vessels 破损的血管
Clogged pores 毛孔阻塞
What are the causes of pigmentation? 什么原因造成斑的形成？
Hormone 荷尔蒙
UV exposure 紫外线
Genetic 基因
Medication 药物
Stress 压力
What is the causes of hair loss in men? 什么原因导致男性脱发？
Hair dye 染发
Stress 压力
Genetics 基因
Hormones 荷尔蒙
Dandruff 头皮屑
How many hair strands we lose per day is considered normal? 一天掉落多少条头发是属于正常？
30 to 50
100 to 150
50 to 100
150 to 200
Which stage is the growing stage for hair? 以下哪个选项是头发生长期？
Catagen
Anagen
Telegen
Exogen
Alopecia happens due to? 斑秃是因为什么影响的？
Stress
Autoimmune Disease
Medication
Hygiene
What is a good tone of voice? 什么是好的语调？
Sarcastic and ironic 讽刺和挖苦
Monotone and apathetic 单调和冷漠
Loud and aggressive 大声和咄咄逼人
Friendly and calm 友好和平静
How to end calls with customers? 与客户结束通话的方式?
Ask for help 请求帮助
Talk about weather 闲聊天气
Thank and confirm 表达感谢并确认
Yell and hang up 大声喊叫并挂断电话
What is the first step of a phone call? 电话通话的第一步是?
Greet caller 问候来电者
Talk loudly 大声说话
Write notes 记录笔记
Hang up 挂断
Why Phone Calling is Essential? 为什么电话沟通是必须的？
Enables individuals to build rapport 在电话对话中建立融洽关系
Address inquiries or concerns 解决问题或疑虑
Achieve desired outcomes 达成期望的结果
Strengthen relationships 加强关系
