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Business Management - (pg 11-20)

Total questions: 38

Worksheet time: 19mins

Name
Class
Date
1.

A SWOT analysis and market analysis are activities involved in which process?

a)

Setting objectives

b)

Evaluation of business plan

c)

Situational analysis

d)

Establishing mission statement

2.

Which of the following is an indication of an efficient warehousing system?

a)

It is a large warehouse

b)

Located in the CBD

c)

Has excess stock

d)

Short lead time

3.

Which of the following is a financial goal of a business?

a)

Providing community service

b)

Improve share price for investors

c)

Increase employment opportunities

d)

Increase the number of products on the market

4.

In a SWOT analysis, which of the following would be considered a strength in a business?

a)

Strong economic growth

b)

Decrease in interest rates

c)

Decrease in fringe benefit tax

d)

Low level of workplace disputes

5.

KT Foods has a strict hierarchical organizational structure and management breaks down work tasks for employees into simple repetitive steps. What management approach is KT Foods using?

a)

Political

b)

Classical

c)

Behavioural

d)

Laissez faire

6.

Which business function aims to add value to raw materials as they are transformed into final goods?

a)

Finance

b)

Marketing

c)

Operations

d)

Human resources

7.

Which of the following is an example of a short-term loan?

a)

Lease

b)

Mortgage

c)

Debenture

d)

Overdraft

8.

Rosanna runs a personal training business. Her role involves training new employees. Which element of the human resource cycle is Rosanna undertaking?

a)

Acquisition

b)

Development

c)

Maintenance

d)

Separation

9.

In order for a business to calculate gross profit, which of the following needs to be deducted from sales revenue?

a)

Expenses

b)

Liabilities

c)

Owner’s equity

d)

Cost of goods sold

10.

What of the following items on a cash flow statement is a selling expense?

a)

Wages

b)

Interest

c)

Insurance

d)

Dividends

11.

Which type of medium-term objective is set by middle management?

a)

Financial objectives

b)

Investment objectives

c)

Strategic objectives

d)

Tactical objectives

12.

Which element of the human resource cycle involves a manager identifying staffing needs?

a)

Acquisition

b)

Development

c)

Maintenance

d)

Separation

13.

The balance sheet for George’s Café provides the following information: Current assets $90,000, Non-current assets $65,000, Total liabilities $55,000, Owner capital $80,000. What is George’s Café’s net profit?

a)

$15,000

b)

$18,000

c)

$20,000

d)

$35,000

14.

Which feature of management involves delegating tasks to employees?

a)

Planning

b)

Organising

c)

Leading

d)

Controlling

15.

Which of the following would best illustrate the line of authority established within a business?

a)

Mission statement

b)

Prime function

c)

Chain of command

d)

Span of control

16.

In a recent SWOT analysis conducted by a manager, it was identified that a business uses outdated technology. How is this best classified on a SWOT diagram?

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

17.

Which of the following is an internal source of finance?

a)

Overdraft

b)

New partner

c)

Venture capital

d)

Retained profits

18.

Peter uses a classical approach to management of his business. Which management style tends to be associated with this approach?

a)

Laissez-faire

b)

Democratic

c)

Participative

d)

Autocratic

19.

Which of the following provides managers with statistical and financial information allowing them to monitor total sales and the productivity of sales representatives?

a)

Sales report

b)

Balance sheet

c)

Cash budget

d)

Performance appraisal

20.

Which of the following is a social goal for a business?

a)

An increase in market share

b)

Job satisfaction by the owners

c)

Sponsoring the sports team

d)

Developing a code of conduct

21.

Which of the following would be found in an income statement?

a)

Net profit

b)

Accounts payable

c)

Owners equity

d)

Intangible assets

22.

Which of the following is a written statement that expresses the overall purpose of the business and its promises to its stakeholders?

a)

Mission statement

b)

Vision statement

c)

Strategic objectives

d)

Operational objectives

23.

Natalia’s Hair Salon has $110,000 in liabilities and $150,000 in assets. What is the value of owner’s equity for Natalia’s Hair Salon?

a)

$40,000

b)

$110,000

c)

$150,000

d)

$270,000

24.

Which stage of the human resource cycle involves identifying staffing needs and seeking applicants?

a)

Training

b)

Selection

c)

Separation

d)

Recruitment

25.

Which of the following is an entitlement for a casual employee?

a)

Regular working hours

b)

Sick leave and maternity leave

c)

Holiday leave and long service leave

d)

Fair pay and safe working conditions

26.

Which of the following is an example of an internal source of finance for a business?

a)

Overdraft

b)

Mortgage

c)

Sale of asset

d)

Leasing

27.

Steve won a large amount of money playing Lotto. The local newspaper printed an unpaid story about Steve and the shop where he purchased the winning ticket. This is an example of which type of marketing for the shop?

a)

Advertising

b)

Publicity

c)

Sales promotion

d)

Word of mouth

28.

Which management approach utilises an autocratic leadership style and hierarchical organisational structure?

a)

Behavioural management approach

b)

Classical management approach

c)

Contingency management approach

d)

Political management approach

29.

Which of the following is an intangible asset attached to the reputation of a particular business?

a)

Goodwill

b)

Inventory

c)

Cost of goods sold

d)

Non-current assets

30.

A clothing manufacturer decides to segment its market to target 25-40 year old females. Which element of market segmentation is this strategy based on?

a)

Behavioural

b)

Demographic

c)

Geographic

d)

Psychographic

31.

James is a project manager for a building company. He sequences events so tasks can be completed in the shortest time possible. Which scheduling strategy is James using?

a)

Gantt chart

b)

Critical path analysis

c)

Supply chain

d)

Computer aided design

32.

What is Lily’s cost of goods sold?

a)

$10 500

b)

$20 000

c)

$45 500

d)

$85 000

33.

What is Lily’s gross profit?

a)

$10 500

b)

$45 500

c)

$80 000

d)

$154 500

34.

Sharp Sounds Pty Ltd refuses to honour its warrantees on faulty products. Which organisation would assist consumers in getting their money back?

a)

Industry associations

b)

Australian Securities Exchange

c)

Australian Securities and Investment Commission

d)

Australian Competition and Consumer Commission

35.

A business is advertising for a full-time supervisor who has strong communication skills and works well with other people. Which skills is that company looking for in an applicant?

a)

Visionary skills

b)

Flexibility skills

c)

Interpersonal skills

d)

Strategic thinking skills

36.

Which term describes the use of the Internet to promote a product?

a)

E-commerce

b)

E-marketing

c)

Market research

d)

Market distribution

37.

Which of the following is a social goal for a business?

a)

To provide employment

b)

To control a larger share of the total market

c)

To satisfy shareholders need for return on investment

d)

To be seen by the community as environmentally friendly

38.

Which identifies the trend in structural changes to management approaches more recently adopted by Australian businesses?

a)

Narrow span of control and work teams

b)

Narrow span of control and outsourcing

c)

Outsourcing and flatter organisational structures

d)

Outsourcing and hierarchical organisational structures