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Worksheets*RCI - Club Royale (Review - Day 3 topics) 05/11/24
Total questions: 14
Worksheet time: 1hrs 10mins
Name
Class
Date
1.
A guest can enroll in the loyalty program at any time but will not accrue points until a qulifying cruise is completed.
a)
True
b)
False
2.
How to change the marketing permissions in Siebel Loyalty?
a)
From 360view locate the RCI Operational Permissions column
b)
From 360view locate the RCI Marketing Permissions column
c)
From 360view locate the AZA Marketing Permissions column
d)
From 360view locate the Travel Preference Tab.
3.
Using the CAS 305479205, how much the actual win/loss of their recent sailing?
a)
$7,653
b)
$6,414
c)
$7,635
d)
-$672
4.
Using the CAS 360971322, how much the total theo during the previous sailing on Allure of the seas on March 1,2024?
a)
$5,679
b)
$3,546
c)
$9,278
d)
$9,278
5.
This enables us to provide targeted offers to our guests based on the level of thier play.
a)
Discretionary Folio
b)
Promo Chips
c)
Player Tracking
d)
Instant Reward Certificate
6.
Guest will not earn points from any amount spent playing in excess of the original FreePlay.
a)
True
b)
False
7.
Which of these data cannot be shared to the guest?
a)
Theoretical Win (Theo)
b)
Reward Points
c)
Actual Loss (actual)
d)
Tier Points
8.
Discretionary Folio Comps can be used for Medical and gratuities charges
a)
True
b)
False
9.
The amount of money a player is expected to lose based on the long run statistical advantage the casino has on the game being played
a)
Actual Loss (Actual)
b)
Reward points
c)
Theoretical Win (Theo)
d)
Tier Credit
10.
guest will earn 1 tier points for every $5 coin in
a)
Slot Machine
b)
VideoPoker
c)
Blackjack
d)
Roulette
11.
Using the CAS 360971322, what is the total points of the guest for the current year program?
a)
$12,456
b)
$9,568
c)
$5,679
d)
$12,456
12.
Using the CAS 337409963, is there any play points earned for this year?
a)
YES
b)
NO
13.
How much is the discount for adding additional room for being Prime member?
a)
10%
b)
15%
c)
5%
d)
3%
14.
Casino tiers that are eligible to receive special offers with our Partnership Casinos.
a)
Signature
b)
Masters
c)
Prime
d)
Choice
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