WorksheetsAffective Skills Final Exam
Total questions: 50
Worksheet time: 2hrs 50mins
What are Social Skills (a)
Which of the following statements is NOT being a good active listener
Why are social skills important? (a)
What are 4 tips to improve social skills? (pick 4) (a) (b) (c) (d)
What are examples of good social skills? (pick 2)
Starting a conversation and knowing what to say and how to keep it going.
Listening well with smiling, asking questions, focusing, and not interrupting.
Not worrying about using manners.
Speaks without thinking of others feelings
What is a social cue? (pick 4) (a) (b) (c) (d)
Which is NOT a Social skill?
What should you tell someone that you disagree with?
"I hate you"
"I understand how you feel"
"You make no sense"
"You are not smart"
These are all good rules for ____________.
i. Separate your feelings from your actions
ii. Stay calm
iii. Wait until you are calm to respond
iv. Write down your emotions
v. Stay positive
Making Friends
Appropriate Contact
Social Skills
Controlling Your Emotions
Olivia is careful of how she communicates with people at work. Which is an example of positive nonverbal communication?
Smiling and nodding.
Asking and answering questions.
Crossing her arms and sighing.
Rolling her eyes and frowning.
What is the best way to accept criticism?
Say "okay" and stay calm while looking at the person
Yell at the person
Cry loudly
Ignore the person criticizing you
What is not a good way to work with others?
Identify the task to be completed
Assign each person a task
Discuss ideas in a calm, quiet voice, and let everyone share their ideas
Debate ideas in an angry, loud voice, and only let yourself speak
How should you start your question if you want to ask permission?
"May I....?"
"I will......"
"Let me ......"
"Why can't I....?"
What is NOT a good way to control your emotions?
Monitor your feelings in stressful situations
Take deep breaths
Learn what situations make you angry
Punch something
Which of these is NOT an important part of asking for help?
Making sure the person has time to help
Clearly explain what type of help you need
Thank the person for helping
Demanding that someone help you
When making an apology you should look at the person, use a sincere voice and
say "I'm sorry for..." and explain how you plan to do better in the future
say "I am not sorry..." and explain how you do not plan to do better in the future
not say anything
tell the person "you are wrong"
Which of these is not a good way to stay on task?
Look at the task or assignment
Think about the steps needed to complete the task
Focus all of your attention on the task and ignore distractions
Open YouTube videos
All of these show respect EXCEPT
Obeying a request to stop negative behavior
Refraining from teasing, threatening or making fun of others
Allowing others to have their prvacy
Ignoring a teacher, making fun of a classmate, and being in someone's business
What is an important part of following instructions? (pick 3)
Look at the person
Let them know you understand them by saying "OK"
Check back with the person
Ignoring the person
Which of these is NOT an important part of listening?
Look at the person who is alking
Wait until the other person is done before talking
Show the person you heard them
Talking over the person and doing what you want anyways
If you are supposed to be at work at 4 and it takes 20 minutes to get there, what time should you leave your house?
3:40
3:30
4:00
3:00
If you are working on Friday, when should you shower for work?
Thursday
Monday
You should go to work if you have a fever and let your supervisor know about it after your shift.
True
False
Your girlfriend comes to your workplace while you are working. What should you do?
Stop what you are doing and go talk to her for 15 minutes.
Yell "HI! I LOVE YOU. I'LL TALK TO YOU LATER" from across the store.
Wait until she walks over to you and say, "Hi. I'm working right now so I'll talk to you later."
Tell all your coworkers that your girlfriend is here to see you.
Your phone rings while you are working. What should you do?
Answer the phone and have a conversation with the person calling.
Turn off your phone so it doesn't distract you while working.
Let it ring, but it ignore it.
Your coworker asks you if you have a girlfriend. What should you say.
Yes, she is really nice.
Yes, she is hottest girl EVER!
Yes, we make out all the time.
No, that's a dumb question.
Your coworker says, "Hi! How are you?" How should you respond?
Say nothing
"I'm good! How are you?"
"I'm good."
"Bad. I want to go home."
You have been at work for an hour and then you start to get a headache. What should you do?
Complain about your head hurting for the rest of the shift.
Leave work
Ask your supervisor if it's ok if you can go home.
Your coworker asks you what you did last night. What should you say?
Tell them about the details of the R rated movie you watched last night.
Tell them you watched a movie
Your coworker is really funny and makes people laugh. You want to make people laugh too. What should you do?
Tell inappropriate and offensive jokes
Tell approriate jokes
Do a funny dance
Make fun of one of your coworkers
A customer comes in who is very pretty. How should you respond?
"Hi! Can I help you find anything?"
"Hi! You're really pretty."
"Hi! You're hot, can I have your number?"
"Hi! Do you have a boyfriend?"
What is something you learned this year?
