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WJEC Hospitality and Catering 1.1.2 Job Roles

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which is the highest level role out of the following:

Answer choices?

a)

Station chef

b)

Sous chef

c)

Commis chef

d)

Executive chef

2.

What is the main role of a kitchen porter/plongeur?

Answer choices

a)

Stock rotation

b)

Carry boxes

c)

Washing up

d)

Plating up

3.

Which of these roles is front of house?

Answer choices

a)

Patissiere

b)

Stock manager

c)

Kitchen porter

d)

Waitress

4.

Which is the highest level role out of the following:

Answer choices

a)

Kitchen porter

b)

Pastry chef

c)

Sous chef

d)

Commis chef

5.

Which of these is a real job role?

Answer choices

a)

Master chef

b)

Plate chef

c)

Pudding chef

d)

Sauce chef

6.

What does a Sommelier do?

Answer choices

a)

Chooses wines

b)

Agrees the menu

c)

Arranges the tables

d)

Looks after the chefs

7.

Who is responsible for designing the dishes on a menu?

Answer choices

a)

Commis chef

b)

Head chef

c)

Menu chef

d)

Sous chef

8.

Housekeeping staff work behind the scenes, roles include:

Answer choices

a)

Parking customers' cars

b)

Taking bookings

c)

Organising functions

d)

General cleaning

9.

A hotel porter's role is to...

Answer choices

a)

Arrange taxis

b)

Look after lost bags

c)

Deal with customer complaints

d)

Help customers and their bags to their rooms

10.

A concierge is responsible for...

Answer choices

a)

Cleans general areas

b)

Helps people to their rooms

c)

Takes bookings

d)

Advising customers with tourist trips

11.

Which best describes a contract catering service?

Answer choices

a)

Caterers who deliver food

b)

Caterers who supply the public

c)

Caterers who make food

d)

Caterers who supply other businesses

12.

A manager is responsible for:

Answer choices

a)

Ordering supplies

b)

Cleaning

c)

Taking bookings

d)

Employing staff

13.

The administrators role includes:

Answer choices

a)

Checking people in

b)

Planning the strategy

c)

Dismissing staff

d)

Typing and filing

14.

The team who work in the kitchen are called...

a)

The kitchen crew

b)

The kitchen brigade

c)

The kitchen team

d)

The kitchen army

15.

Is a barista front of house?

Answer choices

a)

Yes

b)

No

16.

Which personal attribute is the most important for a receptionist?

Answer choices

a)

Good computer skills

b)

Can make tea

c)

Ability to multi task

d)

Helpful/approachable

17.

Which of the following is NOT a personal attribute required for working in the industry?

a)

Calm and composed

b)

Unsociable

c)

A sense of humour

d)

Helpful and approachable

18.

Which of the following would NOT be suitable for a head chef in a busy kitchen?

Answer choices

a)

Easily stressed

b)

Ability to multitask

c)

Reliable

d)

Good communicator

19.

A waitress in a busy restaurant would need to be:

Answer choices

a)

Friendly

b)

Quiet

c)

Introverted

d)

Surly

20.

Who is not a member of the front of house staff?

Answer choices

a)

Receptionist

b)

Concierge

c)

Commis Chef

d)

Porter