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WorksheetsPMI SH - Execute Project With the Urgency Required to Deliver Bu
Total questions: 40
Worksheet time: 21mins
A project manager is on a mega industrial project. The project team is distributed throughout six different countries and time zones.
During a review meeting, it was noticed that important baselined milestone dates were missed.
What is the most likely reason for the missed deadlines?
Lack of buy-in commitment
Poor team communication
Misunderstanding stakeholder expectations
Stakeholders' expectation is set too high
A key stakeholder requests a change that will solve a critical issue that might affect continuity of operations. However, the project is nearing completion and the change would increase the overall project cost and delay the completion date.
What should the project manager do?
Assign the decision regarding the critical nature of the change to a more knowledgeable stakeholder.
Submit a change request to the change control board (CCB).
Revise the work breakdown structure (WBS) and the project scope statement to include the change.
Communicate the impact on the budget and schedule to the project sponsor.
A business manager and product owner are requesting a more flexible way to incorporate changes into the product backlog. They want to reduce go-to-market time in order to react to a competitor's release strategy.
What should the project manager do?
Coach the product owner to prioritize product backlog items in accordance with business goals.
Review the assumption log and the project management plan to identify potential changes.
Establish a comprehensive change control process and select a change control board (CCB).
Authorize all key stakeholders to make modifications in order to deliver the product faster.
A senior business stakeholder with many years of experience is pressuring an agile team to deliver most of the promised functionality to the customer 18 months in the future as opposed to multiple, incremental deliveries over the course of the 18 months. What should the project lead do next?
Work with the agile team to schedule the incremental deliveries to enable delivery of business value sooner to the customer.
Schedule meetings with the customer to determine their ability to support multiple incremental deliveries.
Provide details of the concern to the agile team and adjust their goals and release plans to conform to the stakeholder's request.
Work with the stakeholder to understand what the concerns are while, at the same time, conveying the benefits of incremental deliveries.
A demanding project stakeholder insists that an additional feature be added to a project product without changing the scope, budget, or schedule. The project manager allows this feature to be included since it adds great value to the end product. However, the project manager discovers that adding this feature has lengthened the project schedule and increased project costs.
Which process should the project manager have followed before including the additional product feature?
Change control
Schedule planning
Procurement planning
Quality audit
A customer's requested design change is approved by the change control board (CCB). The project manager then discovers that the change will cause a three-month project delay.
What should the project manager have done to avoid this?
Increased the authorized budget, and requested additional resources
Redefined the project scope to include the new design
Fast tracked and crashed the schedule
Thoroughly assessed the request in accordance with the risk management plan
A project manager is leading a large business transformation project that involves the entire organization. The project manager is working on the communications management plan.
Which two elements should the project manager consider while planning communications?
(Choose 2).
Key messages
Objectives and values
Collecting feedback
Multiple communication channels
Best communication channel
A company's leadership team has decided to invest in a new product using an agile approach. The commercial and product teams have started the planning activity for this new venture.
Which three key factors does the project manager need in order to deliver this product?
(Choose 3)
Product vision
Product roadmap
High-level product backlog
Key performance indicators (KPIs)
Schedule performance indexes (SPIs)
During project implementation, an issue arises that requires the execution of the project's contingency plan, which will impact the project schedule. What should the project manager do?
Initiate a risk audit.
Issue a change request.
Review the cost impact.
Update the contingency plan.
A project manager is assigned to redesign a store's point-of-sale system. The team is currently testing the new functionality when a key stakeholder proposes a change. The change can bring a significant benefit and increase customer satisfaction, but it also requires more resources.
What actions should the project manager take?
Stop the testing and schedule a meeting to review the proposed changes with the resources.
Complete testing while the project manager meets with the key stakeholder to review the proposed changes.
Document the proposed changes and assess any impact on time, cost, and resources.
Postpone the proposed changes and allow the team to complete the testing and implementation activities.
While working on a project, the project team realizes that recent data center upgrades could impact the project's outcome. Certain modules of the project deliverable are incompatible with the new environment. The team identifies the appropriate steps to address the issue.
What is the next step for the project manager?
Request a budget increase.
Submit a change request.
Change the project schedule.
Update the requirements document.
A project manager is working on a large business transformation project. The project requires a significant change management effort and the project manager has decided to use the Kotter model. The project manager has created a sense of urgency and formed a guiding coalition to implement the change.
What else should the project manager do? (Choose 3)
Develop a vision and strategy.
Ensure frequent deliveries in short intervals.
Communicate the vision constantly.
Ensure business people and developers work together.
Accomplish short-term wins.
A key stakeholder requests new features to be added to a product during the project implementation phase. The stakeholder insists that the new features will add value to the product.
What should the project manager do first?
Meet with the project sponsor to discuss the benefits of the new features.
Review the stakeholder engagement plan to determine the key stakeholder's level of involvement.
Assess and review how the changes will impact the project budget and schedule.
Implement the change and document the outcome in the lessons learned repository.
A product company is transforming the way it develops and releases products in the market. Executives believe that this is a high-risk initiative, and this initiative must be successful.
What should the project manager do in this scenario?
Develop a communications management plan to inform the employees about the new business model.
Develop a detailed sprint plan with clear deliverables.
Adopt an iterative rollout approach that delivers the highest business value earlier.
Develop a business case with assumptions for the new model.
An external provider is late with the delivery of a finished item. As a measure of goodwill, and to maintain the project's schedule, the provider offers to bear the cost of renting a temporary system.
Since no schedule slippage will occur, what should the project manager do next?
Account for this additional resource in the work breakdown structure (WBS).
Take no further actions because there is no schedule slippage.
Conduct the Perform Integrated Change Control process.
Update the project documents.
A project manager in an organization is considering implementing an agile project delivery. The organization has a strong project management office (PMO) and a well-defined change control process.
What key aspect of agile project delivery should the project manager emphasize as the most compelling argument for its adoption?
Agile delivery can improve quality through incremental delivery and efficient defect repair.
Agile teams offer flexibility in accommodating planned changes while streamlining the approval process.
The product owner utilizes a list known as the backlog to prioritize work items, including planned changes.
Agile delivery is well-suited for handling unforeseen changes and shifting business expectations.
A stakeholder learns that the equipment purchased for a project is of higher quality than originally agreed upon. The stakeholder is concerned that this deviation has negatively impacted the budget. The stakeholder contacts the project manager and demands clarification.
What action should the project manager have taken to avoid the situation?
Updated the communications management plan.
Shared results of risk analysis for the equipment.
Performed integrated change control procedures.
Conducted regular equipment quality assessments.
A project manager is working on a software development project. Several team members have become overly focused on delivering individual features and cannot reach a consensus on which features to prioritize. A stakeholder contacts the project manager and expresses concerns about value delivery.
What action should the project manager take?
Meet with the team to develop a plan to prioritize features based on value.
Request that the stakeholder provide a checklist of the most important features.
Mandate a specific prioritization schema to the team after receiving approval.
Perform quality inspections and document the results in a report to the stakeholder.
A project manager is on a project that is part of a business transformation initiative impacting most of the 10,000 employees in the company. The scope of the project is the improvement of collaboration between teams by implementing a new cloud platform that will replace a 20-year-old communication tool.
What will be the most critical success factor?
Good quality, go-live should have zero critical defects.
Good user interface developed by talented graphical artists
Good change management planning and execution
Good change control process with fast approvals
In the middle of an iteration for the development of a project deliverable, a team member suggests a new method of doing the work. The method may require several days of work to implement, but it may help the team work more efficiently. How should the project manager respond to the suggestion?
Immediately implement the suggested change to improve team efficiency without consulting the team.
Reject the suggestion as it provides no value to the customer and is not aligned with the project's goals.
Document the idea for future consideration but continue with the current iteration without making any changes.
Acknowledge the suggestion and assess the new method and the potential impact on team efficiency.
All four key stakeholders of a project are concerned that the current release plan will not meet urgent business needs. The project manager needs to help ensure that the team delivers business value within the required timelines.
What should the project manager do?
Assess the work breakdown structure (WBS) and renegotiate scope with the project sponsor.
Engage with the stakeholders and team members to determine the minimum viable product (MVP) necessary for the launch.
Calculate the schedule performance index (SPI) and escalate the schedule risk to the project sponsor.
Modify the schedule baseline to meet stakeholder needs and monitor progress using a burndown chart.
A project manager is managing a technology project that is in the implementation phase. A key stakeholder communicates the need for changes to the project. The stakeholder and team members disagree about the need for the changes and how to implement them.
What should the project manager do?
Meet with the stakeholder and the team members separately to understand their concerns
Conduct a risk assessment to determine the impact of the changes.
Present the pros and cons of the changes to the stakeholder and team members.
Make the changes without consulting the stakeholder or team members.
During project execution, a customer asks to replace a piece of planned hardware with one that has more features and a lower price.
What should the project manager do first?
Evaluate the new features to ensure they align with the customer's business needs.
Incorporate the hardware immediately as it will reduce the overall project cost.
Meet with the team to plan the implementation of the new hardware as requested.
Seek approval from the procurement manager and develop a prototype.
A project manager is leading a business transformation project at a company facing significant financial challenges due to a declining market share. The project manager's stakeholders are skeptical of the need for change and are reluctant to invest in the project. What should the project manager do to demonstrate the urgency and benefits of the change?
Create a detailed communication plan outlining project goals, milestones, and benefits.
Delegate tasks and provide necessary resources to team members for success.
Hold regular stakeholder meetings to keep them updated and address their questions.
Develop a business case quantifying project benefits and aligning with company goals.
A project manager is leading a project to deliver a new product to the market. The project sponsor has asked for a broadened scope and to deliver a "scaled-up version" of the final product.
What should the project manager do?
Request a formal confirmation of the change.
Get stakeholder approval to revise the budget.
Initiate integrated change control process.
Update project management plan.
A project manager is overseeing a project aimed at providing customers with real-time shipment tracking capabilities. The project team has encountered ongoing disputes primarily revolving around differing interpretations of how user stories contribute to the project's success. Some team members believe the user stories should prioritize speed, while others emphasize accuracy as the top priority.
What should the project manager do to address the team members' disagreements over user stories?
Ask the product manager to meet with the team and clarify the requirements of the user stories.
Schedule a meeting with the business sponsor to obtain clarification regarding the user stories.
Consistently revisit the project charter together with the team members to ensure alignment.
Verify that the user stories align with overall business objectives and project goals.
During the project planning phase, the stakeholders neglected to document an essential system feature. The client realizes the oversight during an initial review of the deliverables.
What should the project manager do?
Review the procurement management plan to determine if the missed feature can be added to the final deliverables.
Determine what effect overlooking the feature will cause and submit a change request to the change control board (CCB).
Ask the project sponsor to authorize a price discount for the client.
Work with the customer to agree on a new price to compensate for the omission.
A sponsor proposes a project scope change that is popular with the project team and key stakeholders. What should the project manager do?
Follow the change management process.
Notify stakeholders of the change.
Update the project requirements.
Modify the work breakdown structure (WBS).
A team is ready to start working on a project with a customer who was very difficult to work with in the past because the customer was unable to describe exactly what they wanted. What approach should the project manager take to remove this impediment?
Develop and monitor a plan with due dates to reduce the time of completing the product.
Work with the product owner to define the minimum viable product(s).
Follow a predictive approach in order to obtain formal acceptance of each deliverable.
Reinforce the negotiation and soft skills of the team through training.
While validating deliverables, a project manager realizes that one of the project team members used an older version of the scope definition document, causing substantial errors. What should the project manager do to manage this situation?
Discuss the latest deliverables during the next meeting.
Update the project document register.
Perform a change control process.
Share the updated scope definition document with the team.
A project manager is responsible for a 12-month waterfall project to create a new product. The project is nine months into execution when the customer suggests using a new technology becomes available that would reduce the project costs by 10%.
What should the project manager do?
Update the configuration management plan to include the new technology as part of the design.
Continue working as planned since the new technology was not part of the project management plan.
Create a change request to evaluate the feasibility and impact of using the new technology.
Ask the development team to implement all remaining components with the new technology.
A project manager is working on an Artificial Intelligence (AI) project involving hundreds of teams that span multiple locations. Which model is best suited for customer focus and collaboration and delivering the project in a timely manner without any issues?
Predictive
Hybrid
Large-Scale Scrum
Lean Kanban
The sponsor for a multimillion-dollar project has just called the project manager for a crisis meeting. The client submitted a formal request to drastically compress the schedule in order to meet a legal deadline.
What should the project manager do to prepare for the meeting?
Initiate procedures to fast-track the project.
Implement the required changes to the project schedule.
Analyze tools to crash the project activities.
Prepare a change impact assessment report for review.
During product development, two functional departments indicate that they are short on resources and cannot build and deliver all the products on time.
What should the project manager do to address this concern?
Escalate the issue to the sponsor and request confirmation of the project scope.
Ask the functional manager to hire additional resources to meet the requirements.
Request team members work extra hours to meet the commercial needs.
Analyze the critical path to deliver the minimum viable product (MVP).
A project manager is leading a large business transformation project with the goal of creating a new organizational structure and aligning the IT systems with the new business structure. In which phase of integrated change management should the project manager manage resistance?
Phase 1 - Prepare for the change.
Phase 2 - Plan the change.
Phase 3 - Manage the change.
Phase 4 - Reinforce and sustain the change.
While reviewing project documentation, a project manager discovers that modifications were made without proper approvals. What should the project manager do next?
Escalate the issue to the project management office (PMO).
Review the change management plan.
Review the requirements management plan.
Escalate the issue to the project sponsor.
A project manager is working on a project in its implementation phase when a stakeholder informs them that sales have suddenly decreased significantly. Upon investigation, the project manager finds out that an unexpected shift in market conditions resulted in a significant reduction in demand for the product, leading to decreased sales.
What should the project manager do first to address this issue?
Identify the potential risks associated with the market shift and develop plans to address them.
Use forecasting formulas to generate a high-level estimate of the impact of the decreased demand.
Increase the contingency reserve to compensate for the cost of responding to the unexpected shift.
Use earned value management (EVM) techniques to calculate an estimate at completion (EAC) forecast.
A company is developing a breakthrough product in a highly competitive and rapidly evolving market. The project manager acknowledges that, due to the significantly competitive environment, the definition of done (DoD) is likely to shift. What should the project manager do to ensure the project's successful delivery of value?
Implement robust project tracking and reporting procedures.
Expand the project timeline and budget to address potential risks.
Allocate additional resources to expedite product development.
Restrict project scope and focus on meeting project deadlines.
A project manager is leading a project that follows the company's predictive approach. The project manager discovers that the project is behind schedule and over budget because a key stakeholder has been submitting an unusually high number of change requests.
What should the project manager do to help the company achieve its desired project outcomes?
Review the risk management plan to determine a mitigation plan.
Use the contingency reserve to implement a fast-track activity.
Review the change control process and implement improvements.
Escalate the problem with the stakeholder to the project sponsor.
A project manager is working on a project that is part of a large business transformation initiative. The project has gained support from the quality department's executives. Even though the scope is not yet finalized, the sponsor was able to obtain a large contingency budget to cover any scope changes and they assured the project manager that money is not an issue. All of these changes are expedited due to the strategic importance of the project.
What should be the project manager's primary focus in developing the strategy to manage change?
Develop a stakeholder needs assessment
Develop a work breakdown structure (WBS)
Develop a risk breakdown structure (RBS)
Develop an organizational communication plan
