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WorksheetsPreTest Lesson#3
Total questions: 25
Worksheet time: 30mins
A project manager recently completed a project in which they resolved numerous sub-standard deliverables rejected by the customer. The project manager noticed that when thirty (30) prioritized defects of the one hundred (100) total identified for the project were resolved, this resulted in the customer satisfaction feedback increasing to 100% and all deliverables being accepted.
Which principle does this occurrence demonstrate?
Pareto
Monte Carlo
Kaizen
Voice of customer
A project manager working in a matrix organization is managing a project that is scheduled to be completed in one month. At today's project meeting, the project manager was informed that errors encountered in the software code are steadily increasing. During discussions with the development team lead, the project manager is told that this is normal when trying to stay on schedule. The development team is pressing to move on so a deadline is not missed, but the project manager is concerned.
What should the project manager do?
Update the work breakdown structure (WBS) and extend the durations in the project schedule to allow more development time.
Direct the team to continue development to avoid missing the deadline, noting that the risk has been mitigated.
Examine the quality metrics to determine if the project is complying with the documented quality requirements.
Submit a change request through the change control process to extend the deadline, allowing more time for development.
While planning a global solution delivery in a multinational organization, the project manager and team drafted all work items and defined the priorities and methodologies for implementation. During one of the daily meetings, a team member expresses concern about the compliance of the technology being used and proposes an alternative that is more aligned with the data privacy policies of the country.
What should the project manager do first?
Ask the architecture owner to assess the team member's proposal and evaluate the compliance concerns.
Assess the validity of the concern and evaluate the compliance of the current and newly proposed technology.
Meet with the customer and ask if they would be comfortable implementing the newly proposed technology.
Get support from the information technology (IT) department regarding the feasibility of the new technology.
A company initiated a project to build a new hydropower plant. Analysis was performed to determine regulatory, safety, and security compliance requirements. After the analysis, it was apparent that some elements necessary to achieve compliance may be difficult and expensive to implement. Stakeholders are concerned about the added cost and complexity and have differing opinions on the importance of compliance and its potential implications.
What should the project manager do?
Meet with the stakeholders and emphasize the importance of compliance and the costs of non-compliance.
Review the stakeholder register and determine which stakeholders have the highest authority and influence.
Escalate the compliance concerns and the disparity between stakeholder opinions to the project sponsor.
Identify compliance requirements that can be excluded in order to align with stakeholder expectations.
During a project's initiation phase, the project manager reviews the business case and finds that information is incomplete. What should the project manager do?
Add an information gap to the risk register.
Review the project statement of work (SOW) to create the project charter.
Revise the business case to narrow the project scope and create the project charter.
Review the business case with the sponsoring organization to confirm that the project aligns with business needs.
During a project meeting, a project manager is made aware that team members find it very difficult to verify completed deliverables for compliance as no reference documents exist with the information on specifications and the related customer needs. The team decides to document clear acceptance criteria to address this.
Which document can be used to identify and relate the specific customer needs in this instance?
Business case
Project charter
Requirement traceability matrix
Responsibility assignment matrix
During a design workshop for a new robot, the engineers ask the project manager about safety and environmental protocols for its operating procedures.
What should the project manager do?
Hire a specialized engineer to support the design team.
Provide the team with the organizational process assets and the project charter.
Look into lessons learned documentation for similar projects.
Run a benchmark with similar plants to capture their compliance constraints.
While attending a governance meeting with upper management, a project manager is verbally informed about an impending external audit of selected projects. The audit will enable the organization to maintain its quality certification.
What should the project manager do first to prepare for the audit?
Update all relevant project documentation with the current status of the project.
Put the project on hold to ensure full compliance with the auditing process.
Contact the auditors to understand the scope and requirements of the audit.
Meet with the team and inform them of the scope and requirements of the audit.
A transportation company is transforming its operational processes and the main system this company uses to move freight. The scope statement is in place. An iterative delivery approach has been agreed by all stakeholders.
What does the project manager need to do next to help the team understand the work that needs to be done?
Start working on the project management plan with work packages, a detailed schedule, and work assignments for team members.
Work directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work.
Work with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines.
Create the requirements management plan to outline how project requirements will be collected, analyzed, and documented, and then assign requirements to team members.
During testing of a project component, a senior tester discovers a functionality that will ensure the future performance of the project's solution. This will create a change in scope.
Which type of change request should be made to include this functionality?
Preventive action
Corrective action
Defect repair
Scope update
A project manager is facilitating a sprint retrospective meeting where the team members discuss customer dissatisfaction from the product increment they delivered during the sprint. The discussion reveals some issues with the remote team members who were primarily using email to communicate with the rest of the team. What was the most likely cause the product increment did not meet customer expectations?
Failure to respond to changes in scope
Demotivated team members
Delivering working software in each sprint
Non colocated team members
A project manager is developing a quality management plan for a project to design a medical device. Given the nature of the product, quality will play a vital role. Additionally, the acceptance criteria for the project deliverables will have a direct impact on quality standards. The project manager wants to gain an understanding of the acceptance criteria. What document should the project manager review for this purpose?
The Project Scope Statement
The acceptance criteria register
The requirements management plan
The project charter
You are a consulting project manager and an investment bank has a contract with you to run a large information technology project that is expected to last 15 months. During the Direct and Manage Project Work process, you discover that several regulatory requirements were addressed in the project management plan but missed from the scope statement. Failure to meet these requirements could result in legal action against the company. However, implementing the technology to comply with these regulations could exceed the budget and scope of the project and result in the cancellation of the project. What should you do?
Submit a change request to incorporate the missed requirements in the project's scope
This is a classic example of scope creep and such requirements must be ignored
Request additional funds to implement these requirements
Do not do anything as these requirements are not a part of the scope baseline
Due to a recent reorganization, several project team members are being replaced on your hybrid project. This disruption may cause a severe delay in the project. You decide to take a set of actions to address the situation.
For each action, what project artifact will you need?
(Drag and drop the items from right to left.)
Match the following
Assign and record an owner impediment
Issue log
Check for contingency reserves
Risk Register
Update the new team member contact information
Stakeholder register
Record any knowledge gained
Lessons learned register
Update Task Assignments
Kanban board
An agile team has been working overtime for the last few iterations. The project manager has decided that from now on the team should maintain a 40-hour workweek. What is the most likely reason behind the project manager's decision?
To prioritize high-risk user stories for the next sprint
To promote sustainable development
To deliver working software frequently
To minimize the amount of work in progress (WIP)
The agile project team you are managing is responsive for developing one of the five different components of a complex enterprise solution. Your PMO representative tells you she’s concerned because your team is using a larger story point unit than the other four teams. What should you do?
Tell the PMO that this is the story point your team has chosen, and it doesn’t matter how large it is relative to the other teams
Show the PMO why your story point has to be larger, since your part of the solution has more complex requirements than the others
Explain to the PMO that the size of each team’s story point doesn’t matter since this is just a theoretical concept, not a real-world metric
Ask your team lead to coordinate their story point metric with the other teams to ensure that the different components interface smoothly
The project charter for a cross-functional project has already been approved. The project manager wants to identify stakeholders as soon as possible so that the project planning can start. The project manager quickly creates a document listing the project manager, project sponsor, and the project customer as the only project stakeholders. What has the project manager done wrong?
The project manager has done nothing wrong, as the people that are documented are all project stakeholders.
The project manager should have done this exercise after developing the project management plan
The project manager should have identified all project stakeholders before the approval of the project charter.
The project manager did not identify all of the project stakeholders
To gain a clear indication of how the project is progressing, the buyer expects periodic reporting that includes analysis of the work that has been accomplished according to plan, the dollars that have been spent and how they reflect the planned expenses, the accepted deliverables, and evaluation of the risk events that have occurred. Which of the following represents the estimated value of the work actually accomplished?
Actual cost (AC)
Cost variance (CV)
Earned value (EV)
Planned value (PV)
You and the project management team have been vigilant about observing different aspects of the project to ensure the project is progressing as planned. Currently, you are using performance data generated during project execution to determine if the status of overal project risk has changed, if the project assumptions are still valid, if contingency reserves for cost or schedule require modification, and if project strategy remains valid. What process are you performing?
Plan Risk Responses
Identify Risks
Plan Risk Management
Monitor Risks
If a risk has a 20 percent chance of happening in a given month, and the project is expected to last five months, what is the probability that this risk event will occur during the fourth month of the project?
Less than one percent
80 percent
40 percent
20 percent
You have taken over a project that is in the middle of executing after the previous project manager left the company. You begin receiving numerous change requests from the sponsor and various stakeholders, but you are unaware of how to process these incoming change requests. Which of the following sources would be most helpful to you?
The Project Management Plan
The Project Sponsor
The Project Charter
The Project Scope Statement
Your project is nearing its end. All of the internal quality controls have verified deliverables. A flurry of client inspections has successfully resulted in sign-offs. However, you are having trouble composing a report on the status of verified and accepted deliverables, and you have had to make several calls to key stakeholders to verify what they accepted. What is the most likely step that might have been missed?
Updating the Requirements Traceability Matrix (RTM) with the status of the requirements
Updating Project Management Plan
Updating Quality Management Plan
Updating the stakeholder engagement assessment matrix with the new engagement levels
A new Project has been Kick Off. in your Organization due to a recent Government inquiry into your industry, which found multiple process with significant regulatory oversight that need to change.
The inquiry ordering these changes has given you a due date 10 months' time before you start incurring penalties.
What will you do next?
Proceed, with Agile development approach to deliver a change as quickly as possible
Proceed, with Predictive methodology to ensure quality control
Proceed, with Iterative methodology approach to improve using feedback
Proceed, with Hybrid development approach to respond to change while planning up front
Which of the following is not true about Project Charter?
Project charter is written by
the Project Manager.
Project charter is authorized
by Executive Management
Identify and authorizes the
Project Manager
Project charter defines the
purpose of the project
A project manager is assigned to an existing project, replacing the previous project manager. Soon after joining the project, the project manager sees that the project’s key performance indicators (KPIs) are decreasing, as is the project team’s overall enthusiasm for the project. The project manager reviews earlier projects completed by the team and sees that they previously performed well together.
What should the project manager do to address the performance issues?
Meet with the sponsor to express concerns regarding the team performance.
Meet with the functional managers of the team asking them to address the decreasing performance.
Meet with the project team to discuss the current level of performance.
Work on identifying other resources to replace the current team.
