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What is a good guide?

Total questions: 10

Worksheet time: 2hrs 40mins

Name
Class
Date
1.

A good guide dresses

a)

in an ethnic costume so that tourists feel that they are with a real Lao person

b)

in the branded clothes provided by the tour operator so that they represent the company

c)

as he/she does every day so that tourists feel that they are with a real Lao person

2.

Which statement is true?

a)

All Lao people who speak English fluently are good guides

b)

To be a guide you should have good knowledge of an area’s culture and nature as well as an understanding of how to communicate with tourists

c)

Lao people who cannot speak English can never be guides

3.

A good guide

a)

never carries his guests' bags because all tourists want to do everything themselves

b)

always carries his guests' bags because no tourist wants to carry his bag

c)

offers to carry his guests' bags when they seem tired or if they are older clients

4.

If a guide does not know an answer to a question he should

a)

tell the tourist that he’s not sure of the answer to the question and look it up and tell the tourist the answer later

b)

give an answer anyhow because he should not let the tourists think that he does not

know the answer

c)

ignore the tourist and pretend that he did not hear the question

5.

A good guide

a)

Never needs to study because he should know everything

b)

Studies and reads new things that he thinks are interesting because the more he knows

the better tour guide he will be

c)

Only studies English because English is the only thing that he needs to know

6.

The best reason why someone should become a guide is because

a)

They enjoy speaking with tourists, helping people and learning new things

b)

They want to make a lot of money

c)

They want to meet a tourist and get sponsored to go work in the a foreign country

7.

A good guide should speak

a)

all the time because tourists pay for him to speak

b)

only when tourists ask him questions

c)

when he has something interesting to say or when it is important to communicate

something about a site, safety or the tour itinerary

8.

When leading a group through a village, a good guide should

a)

let the tourists do anything they want because they paid for their trip

b)

help introduce tourists to villagers and facilitate interactions with villagers in a culturally

appropriate manner

c)

not let the tourist go near the villagers because the village is not safe for foreigners

9.

When greeting tourists, a good guide should

a)

shake hands with both the men and women and say ‘hello’ because foreigners like to shake hands and say ‘hello’

b)

not shake hands or exchange greetings because he does not want to do the wrong thing

c)

should ‘nop’ and say ‘sabaidee’ according to Lao custom

10.

Before leaving on a tour, a good guide

a)

does not need to prepare anything for a tour because he already knows everything he

need to know

b)

reads up on and checks the itinerary and all the activities and commentaries he will have

to present of the tour to make sure he knows it all

c)

invites his best friend to come along on the tour with him – after all there are only 2

people on the tour and there is plenty of space