WorksheetsSales Engagement - SLS #2
Total questions: 10
Worksheet time: 5mins
Which of the following is IMPORTANT in prospecting?
Pleasing the customer
Providing freebies and gifts
Research Market Trends
Following the usual sales network
TRUE/ FALSE: Opportunities may also come randomly from various link and networks and so sales staff must have good judgment on whether to seize an opportunity or not.
TRUE
FALSE
Entertaining the customer is more important than product knowledge.
TRUE
FALSE
A type of customer that shows interest, also called a prospective customer.
Proportional Customer
Potential Customer
Window Shopper
Loyal Customer
Which of the following is NOT part of identifying opportunities as profitable, feasible, and worthwhile?
Self-reflection
Promotional Strategies
Market Research
Strategic Planning
We must maintain rapport and bridge communication when......
Collecting Sales
Collecting Information
Addressing a Concern
Building Relationships
Account executives can be light hearted so they will not be affected by frustrations and problems.
TRUE
FALSE
This is the ability to show much compassion and understanding we can give to another.
Empathy
Sympathy
Negotiation
Communications Skills
The ability to handle whatever come your way in the most efficient way possible.
Collecting Information
Flexibility
Knowledge
Collaboration & Cooperative Skills
Which of the following is a function of a sales executive/ sales relation officer?
Responding to a crisis quickly
Trying the company's product
Feedback on promotional strategies of the marketing team
Attending sales events based on availability
