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WorksheetsICDL Module 1 - Computer & Online Essentials QRG 1
Total questions: 61
Worksheet time: 31mins
Which of the following is used to browse and manage files and folders on your computer?
Internet Explorer
File Explorer
Task Manager
Control Panel
Which one of the following is NOT a way to move a desktop icon?
Drag and drop the icon
Cut and paste the icon
Select the icon and press one of the arrow keys
Right-click and select 'Move'
What does the term megabits per second measure?
Data storage capacity
Data transfer rate
Screen resolution
Processor speed
Which one of the following is used to transfer a file from the Internet to a computer?
Uploading
Downloading
Browsing
Streaming
Which one of the following is a type of organization that provides access to the Internet?
URL
ISP
IP
HTML
Physical, tangible items that form part of a computer system, like the hard drive, monitor, keyboard, and mouse are defined as:
Computers
Software
Hardware
Laptop
Which one of the following characterizes an open network?
It requires a login and password.
It is protected by a firewall.
It is not secured with a password.
It uses encryption for all communications.
Where should you click to connect to the UA-Center-Wireless network?
The Network icon in the system tray
The Control Panel
The Task Manager
The Start menu
Which one of the following is a simple but effective password policy?
A password should never be changed.
A password should never be written down.
A password should never be shared.
A password should never include numbers.
External devices that print information on paper or other materials.
Screen
Scanner
Keyboard
Printer
What is the purpose of using a firewall?
Increase internet speed.
Prevent unauthorized computer access.
Improve computer performance.
Monitor data usage.
What is the purpose of regularly backing up data to a removable storage device for off-site storage?
To improve computer performance.
To ensure data is safe in the event of an on-site hard disk failure.
To reduce data redundancy.
To free up space on the main hard drive.
Which one of the following is the reason that anti-virus software should be updated regularly?
To ensure compatibility with other software.
To improve computer speed.
To ensure a good level of protection against newly created viruses.
To reduce data usage.
Which one of the following characterizes computer viruses?
They are often disguised as harmless files to deceive the user.
They improve system performance.
They are only transmitted through physical media.
They are always detected by firewalls.
Which of the following is a common way for a virus to infect a computer?
When running an unknown downloaded file.
When installing software from a CD.
When browsing the internet with a secure connection.
When using an official email attachment.
Where can you change your computer's screen resolution?
Device Manager
Control Panel
Display Settings
Task Manager
Which button should you click to scan the files in the selected folder for computer viruses?
The Scan button
The Start button
The Refresh button
The Delete button
Integrated or external typing devices used to issue commands and enter characters.
Screen
Scanner
Keyboard
Printer
Integrated screens that enable interaction with what is displayed on screen by touching the screen with a stylus or one or more fingers.
Touch Screen
Screen
Headset
Storage
How can a good posture be maintained when working at a computer?
Take frequent breaks.
Adjust screen brightness.
Make sure the computer, desk, and seat are positioned correctly.
Use a wireless keyboard and mouse.
File Extension
.pptx
.xlsx
.docx
Which one of the following practices will save energy?
Leaving the computer and peripherals in standby mode.
Turning off the computer and peripherals when not in use.
Keeping the computer running all the time.
Using high-performance mode on the computer.
File Extension
.gif, .jpg, .bmp
.mp3, .wav
.exe
.zip
How do you create a shortcut on the desktop?
Right-click on the desktop, select New, and then Shortcut
Drag and drop an application to the desktop
Use the context menu of the application
All of the above
How can the negative environmental impact of printers be effectively reduced?
Recycle paper and cartridges.
Print documents on both sides of the paper.
Dispose of old printers in regular household waste.
Keep printers running continuously to avoid energy waste.
File Extension
.exe
.avi
.zip
.mp3
An operating system organises drives, folders, files:
in hierarchical structure
in icons on the taskbar
on the desktop
in the hard disk
Integrated or external devices that produce sound waves audible to the human ear.
Scanner
Printer
Microphone
Speakers
Which one of the following describes a screen magnifier?
Hardware that increases the screen's resolution.
Software that reduces the size of screen content.
Software that enhances the colors on the screen.
Software that enlarges the screen content.
Where should you click to Sign Out?
Which one of the icons represents a Folder?
A
B
C
D
Where should you click to delete the selected folder?
Where should you click to Shutdown?
Internal or external devices that retain saved data.
Keyboards
Printers
Storage
Docking Station
This icon/ symbol refers to
Safely Remove Hardware and Eject Media
Bluetooth Connected
Software installed
Download
Where can you adjust your computer’s date and time settings?
Control Panel
Settings > Time & Language
Taskbar context menu
All of the above
Applications or programs designed to tell a computer and related devices to perform specific tasks
Hardware
Software
Hard Disk or Drive
Storage
This Icon represents
a File
an Application
a Folder
a Shortcut
This Icon represents
Recycle bin/wastebasket/ trash
Software
File
Drive
Uniform Resource Locator (URL)
A collection of linked documents (web pages), residing on Internet servers around the world, which can be accessed using a web browser
A link that transfers the user from one web page to another web page by clicking on a highlighted word or icon
A website used to search for information on the World Wide Web, based on the search criteria entered in the search field
A unique address for each web page on the World Wide Web
Which of these is a search engine?
Malicious software typically designed to install itself on a computer or device without consent in order to damage files or steal information
Network
Malware
Unauthorised access
Unprotected data
A customisable bar containing the Start button, which provides quick access to applications and settings, the Cortana search box, pinned and open applications, and the notification area.
Settings
Desktop
File Management Application
Taskbar
Office productivity
Examples include Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge and Microsoft Internet Explorer. They are used for accessing information on the World Wide Web.
Examples include social network websites and Internet forums used for interacting with like-minded people over the Internet.
Examples include photo-editing applications used for editing digital images (Photoshop, GIMP) and desktop publishing applications used for creating professional page layouts (Adobe InDesign, Microsoft Publisher).
These applications, typically combined in suites, are designed for producing outputs, such as, documents, spreadsheets, presentations and databases. Examples include:
Microsoft Office (Word, Excel and PowerPoint), G Suite (Docs, Sheets and Slides), Apple iWork (Pages, Numbers and Keynote), Apache OpenOffice (Writer, Calc, Impress), and LibreOffice (Writer, Calc, Impress).
How do you sort emails by date in Outlook 2016?
Click the Date header in the email list
Click View > Sort By > Date
Right-click in the email list and select Sort By > Date
All of the above
Which view is used to schedule appointments and meetings in Outlook 2016?
Calendar
Tasks
People
How do you mark an email as unread in Outlook 2016?
Right-click the email and select Mark as Unread
Click Home > Unread
Press Ctrl + U
Both A and C
How do you create a new appointment in Outlook 2016?
Click Home > New Appointment
Click File > New > Appointment
Press Ctrl + N in the Calendar view
Both A and C
What is the purpose of the Reading Pane in Outlook 2016?
To view email content without opening the email
To edit email content
To preview email attachments
To manage email rules
Which option allows you to view multiple time zones in your calendar?
Click File > Options > Calendar > Time Zones
Click Home > Time Zones
Click View > Time Zones
Click Calendar > View > Time Zones
How can you share your calendar in Outlook 2016?
Click Home > Share Calendar
Click File > Share > Calendar
Click Calendar > Email Calendar
Both A and C
How can you set a flag for follow-up in Outlook 2016?
Right-click the email and select Follow Up
Click Home > Follow Up
Use the Flag icon in the email window
All of the above
What does the Send/Receive All Folders button do in Outlook 2016?
Sends and receives emails in all configured accounts
Syncs all email folders
Downloads headers for all emails
Archives all emails
How do you permanently delete an email in Outlook 2016?
Press Delete
Press Shift + Delete
Move it to the Deleted Items folder
Right-click and select Permanent Delete
How do you search for an email in a specific folder in Outlook 2016?
Click the folder and use the search bar
Use the Advanced Find feature
Use the Filter Email option
All of the above
How do you create a new contact in Outlook 2016?
Click Home > New Contact
Click File > New > Contact
Alt + J
Click File > New
How can you clear browsing data in Chrome?
Go to Settings > Privacy and security > Clear browsing data
Use the shortcut Ctrl + Shift + Delete
Go to chrome://settings/clearBrowserData
All of the above
How can you reopen a recently closed tab in Chrome?
Ctrl + Shift + T
Ctrl + Shift + W
Ctrl + T
Ctrl + W
How do you search for an exact phrase in Google?
Use square brackets []
Use parentheses ()
Use quotation marks ""
Use curly braces {}
Which Google search operator is used to find pages that link to a specific URL?
link:
site:
inurl:
related:
Which of the following is the correct way to search for results in Google from a specific time period?
Use "before:" and "after:" operators
Use "from:" and "to:" operators
Use "date:" operator
Use the tools menu to filter results by date
