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WorksheetsBusiness Final Review
Total questions: 60
Worksheet time: 30mins
what is something that an ideal leader is able to do?
take charge
manage others
inspire others
focus on specific tasks
what is NOT true of a business vision?
it is the big picture
it is for the leader alone
it represents a goal to strive for
it is to be shared by all in a company
what is initiative?
the ability to motivate others
the ability to make decisions on your own
setting goals for yourself
having self-confidence
what is another word for confidence?
motivation
enthusiasm
self-assurance
charisma
which is NOT something the human relations department might handle?
handling employee records
hiring new employees
managing other departments
handling conflicts
who would most likely need a mentor?
a new employee
someone in human relations
the CEO
a manager
what is NOT necessary in a mentor?
good listening skills
a working knowledge of the company
specific knowledge of the mentoree's job
experience in the industry
which word is a synonym for integrity?
honesty
code
productivity
skill
which is true of developing leadership skills?
leadership cannot be learned; you must be a born leader
over time, you can develop the various traits needed for leadership
if you develop one leadership trait, all the rest will come easily
you only need one leadership trait to be a good leader
which is NOT true of autocratic leaders?
they are often disliked
they have the authority to control everything
military leaders are included in this group
they ask for input from their workers
who makes the final decision in a democratic leadership situation?
each employee
the group as a team
the democratic leader
human resources experts
what kind of leader does the most delegating?
autocratic
democratic
disciplined
free-rein
which is a good reason to delegate?
you are not interested in the project
you have confidence your team can do a project on their own
you do not want the project to succeed
you do not think you have the skills to manage the project well
which type of leadership team would probably see a manager the least often?
autocratic
democratic
free-rein
self managed
how are team leaders like managers?
they motivate other team members
they give orders
they delegate
they report to someone else
which is NOT considered an aspect of technology?
tools
machines
computers
inventors
which invention is NOT correctly matched with their purpose?
television-communicate with one another
train, car, plane-travel
radio-entertain & inform
scanner-read & record
which was inspired by the invention of the telephone?
fax machines
handheld computers
modern technology
what makes a cell phone different from a telephone?
cell phones are cordless
people use cell phones for business
cell phones are small computers
telephones are for homes; cells aren't
which is NOT true of the computer?
the computer has changed society
a PDA has a small computer inside it
everyone wants the computer to be faster, cheaper, and smaller
the military uses computers more than anyone else
who is included in the e-workforce?
people whose work involves computers
people who make there own websites
people who sell computers
people who make memory chips
which term refers to the digital link-up of all the steps in a work process or project?
paper workflow
digital workflow
technology center
digital format
which is NOT true of a job with a high-tech company?
the job will probably involve using computers
postings for such jobs will be found only online
high-tech companies may need software writers or web page designers
high-tech jobs can be found in technology centers and in any major city
what is a start-up?
a new consumer
any web site on the internet
a newly-formed business
a purchase made over the internet
which is the most popular type of product to buy online?
e-tickets for travel
clothes
music
computer software
what is a click-and mortar store?
a store with an actual building
a store that sells online only
a store that sells products in stores, by mall, and online
a store that sells products in stores and online
what is a multi-channel retailer?
a company that sells its goods using several methods
a company that sells its products over the internet
a company that sells its products over several web sites
a company that only sells its goods at a store or through a catalog
which is an advantage to buying something online?
you can try it right away
you can take it home with you
you can compare prices more easily
you might have to pay for shipping
why might you visit a brick and mortar store instead of shipping online?
because you're shipping in the middle of the night
so that you can try out the product then and there
so you can buy it tax free
so you can have it delivered to your door
which is NOT an advantage to buyi8ng an e-ticket for travel?
the fees are cheaper than dealing with a travel agent
you can compare prices more easily
if the computer loses your ticket, you'll have to buy another
you can check yourself in rather than waiting in line
from a marketing point of view, a(n)____ is a group of customers who share common wants and needs
audience
demographic
market
target
the process of getting goods and services to customers is called______
channeling
distribution
handling
shipping
getting the money that is necessary for setting up and running a business is called______
financing
marketing
operating
pricing
deciding how much to charge for a product or service so that a business can make a profit is called_____
costing
pricing
profiteering
marketing
when talking about functions of marketing, any effort to inform, persuade, or remind potential customers about a business's products or services is part of the_____ function
advertising
communication
distribution
promotion
companies use relationship marketing to build and maintain relationships with their____
customers
employees
suppliers
vendors
there are____ functions of marketing
3
5
7
9
the four Ps associated with the marketing mix are product, _____, price, and promotion
place
preference
profit
purpose
the____ point is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product
break-even
contact
decision
price
the gathering and analysis of information the the size location, and makeup of a market is called market____
analysis
research
exploration
study
the marketing_____ involves determining the wants and needs of customers and providing them more efficiently and effectively than competitors
concept
mix
design
plan
facts about the populations are called_____
demographics
denominations
demonstrations
derivations
the people who are most likely to buy a company's service are called the ____ market
demo
target
primary
viable
companies take____ steps in developing a new product
3
7
5
9
the first step of product development is to_____
develop a business plan
obtain financing
generate ideas
screen ideas
evaluating customer acceptance is_____ in product development
not included
the first step
not important
the last step
when referring to product development, the goal of_____ is to collect information from customers who have used the product to see if the product is likely to be a success
brainstorming
market segmentation
market research
test-marketing
a prototype is a _____ of the actual product
computer image
model
illustration
mock-up
the division of a market for a product into groups of customers who have the same needs and traits is called market_______
research
sharing
segmentation
testing
the_____ government oversees the business that takes place within a state
country
federal
local
state
commerce that involves business transactions in more than one state is called_____
interstate commerce
intrastate commerce
interstate trade
intrastate trade
the situation that occurs when a company controls an industry or is the only one to offer a product or service is called a(n)_____
merger
monopoly
oligopoly
trust
______ laws allow the federal government to take control of monopolies
antitrust
free-trade
non-compete
oligopoly
the situation that occurs when a small number of companies control an industry is called a(n)
merger
monopoly
oligopoly
trust
the federal government formed the federal____ to enforce antitrust laws
trade administration
trade commission
trust administration
trust commission
for a play, copyright protection begins when it is_____
created
performed
recorded
registered
patents offer protection_____
during the inventor's life
for 20 yrs
for 70 yrs
forever
a legally enforceable agreement between two or more parties is called_____
agreement
contract
trust
warranty
it is easier to prove a breach of contract occurred if the contract is_____
certified
registered
sealed with a handshake
written
items provides by the government and paid for using tax money are called____
incentives
subsidies
public goods and services
transfer payments
