WorksheetsENG2044 Concept Review
Total questions: 20
Worksheet time: 11mins
Among the most common__________ are accusations (that imply or state fault
or offense), evaluation (describe value, worth, or quality), and inform (those that disclose
feelings that involve the partner). Which concept can fill the blank?
Defensiveness
Hurtful messages
Direct aggression
Deceptive communication
You’ve been scammed by landlords 5 times now. Your current apartment manager assures you that if you keep your house clean, you will be able to get a refund of your cleaning deposit. You are sceptical. Which perception concept is this?
Past experiences
Roles
Present feelings & Circumstances
Culture
You’re at work and you've just received some exciting news about a promotion you've been vying for. In that moment, you're filled with a sense of accomplishment and happiness. As you interact with your colleagues, you find yourself more open and enthusiastic.
The next day, you're feeling under the weather due to a cold, and you're also stressed because of a looming deadline. Your communication has become more reserved. Which perception concept is this?
Past experiences
Roles
Present feelings & Circumstances
Culture
You filter content in Instagram about the Kardashians because you don’t like them. Which perception concept is this?
Selective exposure
Selective attention
Selective perception
Sara, a vegetarian, walks past a food court. She tunes out the sizzling sounds of burgers and focuses on the inviting aroma of freshly baked bread wafting from a nearby stall. Which perception concept is this?
Selective exposure
Selective attention
Selective perception
Michael, a strong believer in the effectiveness of natural remedies, only remembers reading articles about the benefits of herbal supplements although his teacher had also made him read about the mixed results or potential side effects of these supplements.
Which perception problem is this?
Selective perception
Selective attention
Selective retention
”I’m really confused about something I did last night. If I tell you, maybe I can figure out why I did it . . .”
”I think I did the right thing. Let me tell you why I did it . . .”
(Employee to boss, hoping to get raise) “I got a job offer yesterday from our biggest competitor."
Which interpersonal communication concept is this?
Assertion
Closure
Self-disclosure
Indirect communication
Sarah: "I've noticed that there have been some issues with your project reports lately. We need to improve the quality of our work."
Alex "Well, I've been really busy lately, and I don't always have enough time to double-check everything."
Which interpersonal communication concept is this?
Defensiveness
Experiential Superiority
Perception of others: Status
John: I think we should incorporate more time for team-building activities to foster collaboration.
Edward: I hear what you’re saying but you’ve only just joined the company so there are lots of things for you to learn still. We’ve been here 10 years…so we know what we’re doing. Which problem concept is this?
Defensiveness
Experiential Superiority
Perception of others: Status
Bob, who is American, hands over his business card to his Japanese client with one hand.
The client takes it with both hands, but finds Bob disrespectful. Which problem concept is this?
Stereotyping
Artifacts
Figure & Ground
You have a lunch date right after class. While your lecturer is speaking, you think about topics of conversation for your date. Which problem concept is this?
pseudolistening
factual distraction
mental distraction
During class, you nod as your lecturer speaks. But you are not paying attention to her. Which problem concept is this?
pseudolistening
factual distraction
mental distraction
You are your best friend become housemates after high school. Your friend never helps you clean the house or cook. You continue to do these things for her as you don't want to risk breaking the friendship with a confrontation. Which problem concept is this?
Nonassertion: Avoidance
Nonassertion:
Accommodation
Passive aggression
While walking to class one day, you spot your two best friends, John and Olivia walking ahead of you. Just as you are about to catch up with them, you notice John get closer to Olivia and put his hand around her shoulder. The two of them continue to walk like this for a few seconds. You wonder if the two are secretly dating each other. Which problem concept is this?
Figure & ground
Proximity
Similarity
Selective attention
When you describe observed behavior instead of offering personal reactions, you are
drawing inferences
using descriptiveness
being concrete
being judgmental
When you are listening and attempting to understand the other person’s worldview, what type of listening are you utilizing?
active
empathic
critical
Critical thinking __
focuses solely on the details instead
of the main point
ignores the context in which communication
is occurring
is important when making judgments
about the message being presented
is only associated with listening
When using empathy as a solution for CEE, it is important to explain using 1 or all 3 of its perspectives. Which are the 3 perspectives of empathy?
perspective taking
Interpretations
genuine concern
emotional dimension
You are cooking dinner. Your spouse has been home for hours, but is watching reels instead of helping you. He/she comes up to you to show you a funny reel. You snap, "What kind of person are you? How can you casually show me reels when I am slaving away in the kitchen?" Which concept is this?
Assertion
Aggressiveness
Direct aggression
Argumentativeness
You are cooking dinner. Your spouse has been home for hours, but is watching reels instead of helping you. He/she comes up to you to show you a funny reel. You snap, "Leave me alone! I am busy!" Which problem concept is this?
Assertion
Aggressiveness
Direct aggression
Argumentativeness
