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WorksheetsASK Ethics Pre-test: Questions 11-20
Total questions: 10
Worksheet time: 5mins
When you're assigned a project, your manager takes the time to clearly explain the instructions to you. As a result, you're able to finish your project much sooner and with fewer mistakes. Which benefit of open and honest communication are you experiencing?
Increased sales
Increased productivity
Better ideas
A good reputation
Which of the following is an effective persuasive technique?
Explain why your coworker is the wrong choice
Cross your arms to make people feel comfortable
Speak loudly during your entire conversation
Look people in the eye when speaking to them
What is an effective negotiating strategy to use when the discussion becomes emotionally heated?
Silence
Bargaining
Good cop/Bad cop
Deadline
Which of the following situations is an example of a possible conflict that might result from miscommunication?
Connie is upset because Jacob forwarded the memo to her manager without asking her
Andy, who is usually calm and objective, answers Lisa's question rudely
Kim doesn't ship an order on time, because she does not have correct information
Jason is concerned because his manager called three of his coworkers into their office
By giving compliments and praise, celebrating successes, and remaining cheerful and upbeat, you can __________ your teammates.
encourage
take charge of
get to know
critique
To keep group members motivated for the long run, team leaders should:
avoid giving verbal praise or recognition to team members
recognize and reward team members for their successes
warn team members about the consequences of poor work ethic
maintain a culture of fierce competition among group members
Leaders who share a belief in justice, a desire to do the right thing, and an awareness of the rights of other people can be said to have:
integrity
competence
emotional intelligence
credibility
Reagan has decided that she wants to earn a bachelor's degree in marketing. This is an example of a(n):
ambition
vision
mission
goal
If an employee is content with the way things are currently done at work, they are more likely to __________ workplace changes.
accept
look forward to
resist
understand
Persons who are conceited and domineering because they feel they are better than others have a(n) __________ attitude.
mature
superior
inferior
defeatist
