WorksheetsIT - Unit 1 - L05 - K8 - Importance of documenting an RIU.
Total questions: 8
Worksheet time: 4mins
Why is keeping records of the work done on a computer important?
To track changes and repairs
To play games faster
To learn new programming languages
How can documenting warranties for computer components help you?
It helps in managing costs when buying a new component
It improves internet speed
It helps in creating new software
It helps user claim a product warranty should the component be faulty before the warranty expires and save costs
What is the purpose of having a completed test plan documented?
To ensure all necessary tests are performed and component is in working order
To make sure that employees have not been wasting time during working hours
To be able to build another computer system
To show that the new component is of a very good quality.
How does documentation serve as a reference point when troubleshooting computer issues?
By providing a record of past solutions and configurations
By testing new video games
By analyzing if previous test have been done correctly
By showing the user that they have mis-used their computer system
What information should you include in your records when fixing a computer problem?
Date and company details
Date, problem description, steps taken, changes made and testing outcomes
Date and person doing the RIU
Username and password of the computer system
Why do technicians often document every step when installing new computer parts?
To provide to the client so that they get paid
So that they show that the work has been done
To ensure installation is done correctly and can be replicated
How can keeping track of warranties help when a computer part stops working?
It shows that the company is organized
It improves the computer speed and performance
It allows for replacement at minimal cost or for free
It reminds the user where they bought the component from
What are the benefits of having a detailed record of tests performed on a computer system?
It helps in the overall performance of the computer system
It helps in understanding system performance and making informed decisions.
It helps the user identify the issues that the computer system might have in the future
It allows the technician understand how the computer system works
