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WorksheetsInformation Technology Quiz CH 1
Total questions: 15
Worksheet time: 15mins
What is the purpose of information systems?
To supply useful information
To process hardware
To collect data
To store information
What is the definition of data items?
Data that have meaning
Elementary description of things
Data that have been organized
Data that are not organized
What does knowledge consist of?
Data and expertise
Data and information
Data and understanding
Data and experience
What is a computer-based information system (CBIS)?
System that uses software technology
System that uses network technology
System that uses computer technology
System that uses database technology
What are the components that interact to form a CBIS?
Hardware, Software, Network, Procedures
Hardware, Software, Database, People
Hardware, Database, Network, People
Software, Database, Network, Procedures
How does IT impact organizations?
Increases the number of middle managers
Reduces the number of middle managers
Does not affect managers' jobs
Does not impact employees at work
What is a business process?
A collection of related activities
A collection of individual processes
A collection of unrelated activities
A collection of random tasks
What are the fundamental elements of a business process?
Inputs, Outputs, Resources
Inputs, Resources, Outputs
Inputs, Outputs, Activities
Resources, Outputs, Activities
What are the main process activities of e-ticketing?
Searching for flights, Reserving a seat, Processing payment, Issuing an e-ticket
Searching for hotels, Reserving a seat, Processing payment, Issuing a ticket
Searching for flights, Booking a seat, Processing payment, Issuing an e-ticket
Searching for flights, Booking a seat, Processing payment, Issuing a ticket
What do rectangles represent in process steps?
Symbols
Activities
Decisions
Connectors
What role do Information Systems play in executing processes?
Informing people when to complete a task
Providing data to complete a task
All of the above
Providing means to complete a task
What do ISs capture and store in business processes?
Process data
Neither process nor transaction data
Transaction data
Both process and transaction data
What does monitoring process performance indicate?
How well a process is executing
How poorly a process is executing
How slow a process is executing
How fast a process is executing
What does evaluating information about a process involve?
Instance level information
Process level information
Both instance and process level information
Neither instance nor process level information
What does detecting problems with the process help identify?
Basic problems
Advanced problems
Complex problems
Simple problems
