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Job Satisfaction

Total questions: 55

Worksheet time: 28mins

Name
Class
Date
1.

A company’s success depends ... its employees’ job satisfaction.

a)

on

b)

with

c)

at

d)

of

2.

Happiness is having a passion ... one’s profession.

a)

about

b)

for

c)

at

d)

of

3.

The number of people in this fortunate position is ... .

a)

enough

b)

over

c)

limited

4.

Most people like to have control ... their work and therefore put autonomy near the top of their list of motivating factors.

a)

over

b)

about

c)

at

5.

Make the collocation. "work ..."

a)

employees

b)

in a team

c)

turnover

6.

Make the collocation. "high staff ..."

a)

factors

b)

enjoyable

c)

turnover

7.

Make the collocation. "promotion ..."

a)

opportunities

b)

abilities

c)

satisfaction

8.

Make the collocation. "give positive ..."

a)

satisfaction

b)

achievement

c)

growth

9.

Make the collocation. "salary ..."

a)

factor

b)

increase

c)

frustration

10.

Make the collocation. "flexible working ..."

a)

control

b)

job

c)

hours

11.

Make the collocation. "appraisal ..."

a)

interview

b)

job

c)

priority

12.

Make the collocation. "conduct ..."

a)

priority

b)

surveys

13.

Complete the gap with the missing word. The first letter is given. "p... opportunities"

(a)  

14.

Complete the gap with the missing word. The first letter is given. "p... of fringe benefits"

(a)  

15.

Complete the gap with the missing word. The first letter is given. "a salary i..."

(a)  

16.

Complete the gap with the missing word. The first letter is given. "high s... turnover"

(a)  

17.

Complete the gap with the missing word. The first letter is given. "list of m... factors"

(a)  

18.

Complete the gap with the missing word. The first letter is given. "a source of s..."

(a)  

19.

Complete the gap with the missing word. The first letter is given. "fl...working hours"

(a)  

20.

Complete the gap with the missing word. The fisrt letter is given. "HR m..."

(a)  

21.

What is attitude?

a)

a relatively enduring organization of beliefs, feelings, and behavioral tendencies towards socially significant objects, groups, events or symbols".

b)

a relatively permanent change in behavior brought about by experience

c)

a quality or characteristic that someone or something has

22.

ABC components of attitude are

a)

affective, behavioral and cognitive

b)

adversity, belief and consequences

c)

affective behavioral consequences

23.

Affective refers to

a)

feelings and emotions

b)

actions

c)

beliefs

24.

Attitudes are formed through

a)

experience

b)

social factors

c)

learning

d)

Observation

e)

all of the above

25.

Cognitive Dissonance refers to

a)

Cognitive dissonance refers to a situation involving conflicting attitudes, beliefs or behaviors.

b)

equilibrium in thoughts , skills and action

26.

What an individual who have positive attitude will pay attention to?

a)

Does it remind you of someone

b)

ignore the good and pay attention to the bad in people, situations, events, etc.

c)

he will pay attention to the good rather than bad in people.

d)

when a guy has so much power, wealth, and influences with great luck

27.

What an individual who have negative attitude will pay attention to?

a)

people with negative attitude will ignore the good and pay attention to the bad.

b)

will pay attention to the good, rather than bad in people, situations, events.

c)

when you are having a very bad run of luck but you still say “Good Morning” rather than “What’s so good about this morning”.

28.

Job satisfaction is

a)

how motivated you are to work

b)

the general attitude that people have towards job

c)

how inspired you are to work

d)

no true answer

29.

Which of the following is most likely to be related to reduced absences and lower resignation rates?

a)

high job involvement

b)

high cognitive dissonance

c)

low psychological empowerment

d)

low organizational commitment

e)

high emotional contagion

30.
The two types of attitudes
a)
Bad/Good
b)
Positive/ Bad
c)
Positive/ Negative
d)
Negative/Good
31.

Job satisfaction is important because:

a)

Most people spend most of their lives at work

b)

All of the above

c)

They feel happy

d)

They work hard

32.

The company benefits when workers are satisfied with their work

a)

Sales increase

b)

Reputation goes up

c)

Quality products

d)

All of the above

33.

It is often said that HAPPY EMPLOYEES ARE PRODUCTS EMPLOYEES

a)

False

b)

True

34.

A very satisfied worker has better physical and mental health

a)

False

b)

True

35.

Job satisfaction is important to whom?

a)

Worker

b)

Company

c)

Both

36.

What is job satisfaction?

a)

Job satisfaction can be defined as the pleasurable emotional state resulting from the Appraisal of one's job as achieving or facilitating the achievement of one's job values.

b)

Job satisfaction is the decisive factor that makes me want to stick with the company for a long time

c)

A job is a work that someone does to earn money.

37.

the ability to give a good amount of time to your work and to your family and outside interests

a)

quality of life

b)

Appraisal

c)

work-life balance

d)

working environment

38.

the people, things and atmosphere around you at work

a)

working environment

b)

red tape

c)

break down

d)

Flexitime

39.

someone who cannot stop working and has no time for anything else

a)

Red tape

b)

Workaholic

c)

Break down

d)

Flexitime

40.

What factors contribute to job satisfaction?

a)

3

b)

5

c)

7

d)

6

41.

a time or date by which you have to do something

a)

Decision

b)

Deadline

c)

Dangerous

d)

Decline

42.

the amount of work a person is expected to do

a)

Workload

b)

Workable

c)

Workflow

d)

Workshop

43.

a system where employees choose the time they start and finish work each day

a)

Workload

b)

Factor

c)

Flexitime

d)

Decline

44.

how personally satisfied you are with the way you live and work

a)

Qualification

b)

Qualify

c)

Lifestyle

d)

Quality of life

45.

the way people choose to organize their lives

a)

Locate

b)

Workload

c)

Lifestyle

d)

Qualify

46.

The name Rolls Royce is derived from the surnames of the two founders of this brand, that are:

a)

Charles Rolls and Henry Royce

b)

Andy Rolls and Phillip Royce

c)

Jesse Rolls and Phil Royce

d)

Chien Rolls and Minh Royce

47.

What is the headquarters of Rolls Royce?

a)

Liverpool, UK

b)

Goodwood, UK

c)

Newcastle, UK

d)

Birmingham, UK

48.

When BMW AG acquired Rolls Royce?

a)

1996

b)

1998

c)

1999

d)

1997

49.

In Vietnam, how much is the cheapest product of Rolls Royce?

a)

Seventen billion VND

b)

Seventeen billion VND

c)

18 billion VND

d)

19 billion VND

50.

How far is the service range of Rolls Royce

a)

Paint West

b)

Paper Bridge

c)

Worldwide

d)

France Cloud

51.

Which product is the most luxurious product of Rolls Royce?

a)

Phantom

b)

Ghost

c)

Wraith

d)

Air Blade

52.

Does Rolls Royce have a product line for the middle-income customer segment?

a)

Yes

b)

No

53.

Why Roll-Royce cars are called ghosts on the road?

a)

Because it's not noisy

b)

Because of bad design

c)

Because it can fly

54.

Why Roll-Royce employees are satisfied with their jobs?

a)

High salary

b)

Good working environment

c)

Buy a car at a cheap price

d)

Both A and B are correct

55.

Who are the members of the group?

a)

Sim, Chine, Minh

b)

Sim, Chiến, Đức Minh

c)

YanYi, Nguyễn Chiến, Nguyễn Đức Minh