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WorksheetsHr session 4
Total questions: 10
Worksheet time: 5mins
Which of the the following is NOT one of the four perspectives of the Balanced scorecard ( BSC )?
Financial
Customer
Internel Processes
Legal Compliance
In a SWOT analysis , which of of the following is considered an external factor?
Strengths
Weakness
Opportunities
Internel processes
Which of the following is considered a social factor in a PESTEL analysis?
Interest rates
Demographic changes
Environmental regulations
Technological advancement
Which of the following is an example of a SMART objective?
Increase sales
Improve customer satisfaction
Reduce employee turnover by 10% within six months
Enhance brand recognition
360-degree feedback typically includes feedback from :
Managers only
Peers, subordinates,managers,and self-assessment
External customers only
HR department only
What is the primary goal of successions planning?
To increase short- term profits
To ensure that key roles are filled in the future
To reduce employee training costs
To enhance product development
Which of the following is a key component of a succession plan ?
Financial forecasting
Identifying and developing potential future leaders
Market analysis
Customer satisfaction surveys
What does KPI stand for ?
Key process Implementation
Key performance Indicator
Key product Insight
Key personnel Information
Which of the following best describes a key performance Indicator ( KPI) ?
A detailed financial report
A broad goal for the company
A measurable value that indicates how effectively an organization is achieving key business objectives
A strategic vision statement
Which of the following is a purpose of performance management?
Developing new marketing strategies
Strategic alignment of individual goals with organizational objectives
Managing day-to-day operational tasks
Conducting financial audits
