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Hospitality Industry Quiz

Total questions: 13

Worksheet time: 7mins

Name
Class
Date
1.

What is the definition of hospitality?

a)

The practice of traveling for recreation or pleasure

b)

Generous and friendly treatment of visitors and guests

c)

The process of preparing and serving food & beverages to guests

d)

All properties that charge for overnight shelter or stays

2.

What does the term "tangible" refer to in the hospitality industry?

a)

The experience people receive from an environment

b)

The actual product being offered such as food or hotel room

c)

The act of traveling for recreation or pleasure

d)

The additional spending from a person booking a hotel room

3.

What is the practice of traveling for recreation or pleasure called?

a)

Hospitality

b)

Transportation

c)

Tourism

d)

Recreation

4.

What are accommodations in the hospitality industry?

a)

The process of preparing and serving food & beverages to guests

b)

All properties that charge money for overnight shelter or stays

c)

The methods that help with the movement of people

d)

The places or activities of interest that people visit

5.

The intangible product a hospitality business sells is

a)

The actual product being offered such as food or hotel room

b)

The experience people receive from an environment

c)

assets of the business

d)

a souvenir purchased as a gift 

6.

What are the four sectors of hospitality?

a)

Accommodations, Food & Beverage, Transportation, Recreation

b)

Accommodations, Venues, Food & Beverage, Transportation

c)

Accommodations, Restaurants, Transportation, Parks

d)

Accommodations, Food & Beverage, Transportation, Parks

7.

The idea of all sectors in the hospitality industry depend on one another for success

a)

interdependence

b)

the multiplier effect

c)

guest satisfaction

d)

accommodation

8.

A business that is not connected legally by contract to any other business

a)

independent business 

b)

franchise business

c)

managed business

d)

chain

9.

What is a franchise business?

a)

A business that is owned and operated by the owner

b)

A business that is owned by an individual who hires a company to manage it

c)

A business that owners buy into with a proven system of operation

d)

A business that provides accommodations

10.

What is the international symbol for hospitality?

a)

Apple

b)

Pineapple

c)

Banana

d)

Grapes

11.

A place to sleep for one or more nights

a)

chain

b)

brand

c)

accommodation

d)

travel package

12.

An activity that people do rest, relaxation, and enjoyment. 

a)

franchise

b)

hospitality

c)

recreation

d)

sleep

13.

Traveling for leisure means?

a)

Traveling for fun

b)

Traveling for business

c)

Traveling for emergencies 

d)

Traveling for free