1. You will be asked to verify your profile every time you log in​

3. Verification is not required for any actions in the app / website​

2. You need to upload your ID and verify your email address​

2. Navigate to the Add Water Accounts page and select from the list of accounts tied to your ID ​

Enter your ID and the water account number manually in the Settings page

3. Call customer service to add the accounts for you​

1. Go to the Water Info page and select Usage History​

3. Check your email for monthly water usage reports​

2. Navigate to the My Water Accounts page, select the account, and view the consumption history​

1. Tap on the filter and tap on the star icon next to the region you want to save as preferred​

2. Manually type in the region name in the search bar​

3. Call customer service to set your preferred region​

1. Yes, you can reschedule one day prior to your selected date​

1. No, once an appointment is set, it cannot be changed​

2. Rescheduling is only allowed through phone calls to customer service​

1. Campaigns & Promotions​

1. Payments & Discounts​

2. General & Water Info​