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WorksheetsREVISION - Supply Chain Management (chp3&4)
Total questions: 22
Worksheet time: 12mins
Which of the following is NOT a driver of effective supply chain planning?
Supply Chain Visibility
Resource Utilization
Ignoring Customer Demand
Simultaneous Resources Consideration
Which key process in supply chain planning involves collaboration to ensure timely delivery of services?
Reverse Logistics
Life Cycle Support
Manufacturing Customization
Customer Relationship Collaboration
Which type of planning involves creating a time-sequenced plan to manufacture products?
Demand Planning
Reverse Logistics
Logistic Planning
Production Planning
Reliability, responsiveness and credibility are an example of customer expectations related to logistical performance
TRUE
FALSE
Supply chain visibility primarily helps in managing inventory in transit
TRUE
FALSE
Which of the following is NOT a component of demand management forecast?
Pricing Changes
Vehicle Availability
Promotional Plans
Historical Forecast
Reverse logistics involves managing the flow of finished goods to the customer.
TRUE
FALSE
The term 'spatial convenience' is best described as:
The inventory management strategy
The ease of access to the product for the customer
The storage of products in multiple locations
The delivery speed of products to customers
Customer expectations in logistics typically include factors such as :
Service reliability, responsiveness, and access
Marketing campaigns and customer loyalty
Supplier reputation and reliability
Product variety and availability
Which option is NOT a common method to source supply chain planning applications?
Custom develop for the organization
Purchase from competitors
Module within an ERP system
Package solution contained in a larger supply chain management system
Building long-term relationships with supply chain participants is the main goal of relationship marketing.
TRUE
FALSE
Production planning should not consider the limitations of manufacturing resources.
TRUE
FALSE
Which of the following is a basic customer services offered to customers.
With the right amount
Of the right product
With the right services
With the right information
Production planning can safely disregard constraints like facility equipment without affecting the final plan.
TRUE
FALSE
Production planning can safely disregard constraints like facility equipment without affecting the final plan.
TRUE
FALSE
THREE (3) discrepancies must be overcome to enable exchange of goods and service are
Discrepancy in space, time, quantity
Discrepancy in space, time, price
Discrepancy in space, time, quantity and assortment
Discrepancy in place, time, quantity and assortment
Demand management system is NOT the information technology component of the sales & operation planning (S&OP).
TRUE
FALSE
zero-defect approach is NOT taken across the board for all customers
TRUE
FALSE
The three levels of customer accommodation are
customer service
customer success
customer satisfaction
customer preferences
Customer relationship collaboration is one of the key processes that require coordination in supply chain planning.
TRUE
FALSE
High expectations always result in satisfied customers.
TRUE
FALSE
Reverse logistics is responsible for managing the return of goods from the customer back to the company.
TRUE
FALSE
