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Chapter 1 Test

Total questions: 40

Worksheet time: 25mins

Name
Class
Date
1.

For employees who like their current work, moving into management means they can no longer spend much time doing that work.

a)

True

b)

False

2.

There are a number of activities that must be performed by all managers no matter what the type or size of the company.

a)

True

b)

False

3.

The primary work of all managers can be grouped within four functions: planning, organizing, implementing, and budgeting.

a)

True

b)

False

4.

A manager who spends most of the time on one management function or is responsible for a specific part of the company’s operations is known as a middle manager.

a)

True

b)

False

5.

Supervisors work directly with employees and are responsible for translating the company’s plan into action.

a)

True

b)

False

6.

Middle managers spend most of their management time leading and monitoring results of their work team

a)

True

b)

False

7.

All managers perform some of the same activities.

a)

True

b)

False

8.

The manager who knows how to plan, organize, staff, lead, and control is ready to make the decisions needed to operate a business successfully.

a)

True

b)

False

9.

Many employees of a business complete tasks that could be considered management activities.

a)

True

b)

False

10.

The levels of management in an organization can be described as a management triangle.

a)

True

b)

False

11.

Executives spend more time controlling than planning.

a)

True

b)

False

12.

Classical management is the careful, objective study of management decisions and procedures in order to improve the operation of businesses and organizations.

a)

True

b)

False

13.

Frederick W. Taylor is closely associated with behavioral management.

a)

True

b)

False

14.

The percentage of workers age 25 to 54 will rise significantly between 2000 and 2050.

a)

True

b)

False

15.

Elton Mayo discovered the Hawthorne effect.

a)

true

b)

false

16.

A management strategy is a carefully developed overall approach to leading an organization.

a)

True

b)

False

17.

In 2014, e-commerce retail sales represented more than 6 percent of total retail sales.

a)

True

b)

False

18.

When it comes to production efficiency, some businesses located outside the United States have an advantage.

a)

True

b)

False

19.

Given all of the characteristics and options, each organization must develop its own management strategy.

a)

True

b)

False

20.

Between 2000 and 2050, the percentage of Asian workers will increase more than the percentage of Hispanic workers declines.

a)

True

b)

False

21.

The process of accomplishing the goals of an organization through the effective use of people and other resources is

a)

management


b)

planning

c)

supervision

d)

implementation

22.

The function being performed when a manager is determining how plans can be accomplished most effectively is

a)

controlling


b)

budgeting

c)

organizing

d)

planning

23.

Analyzing information and making decisions about what needs to be done is the management function known as

a)

planning

b)

leading

c)

organizing

d)

projecting

24.

To be considered a manager, you must

a)

have authority over other jobs

b)

have authority over other people


c)

regularly complete all five management functions

d)

all of the responses

25.

People in the first (or beginning) level of management in a company are known as

a)

middle managers

b)

executives

c)

supervisor

d)

trainees

26.

Classical management was widely accepted and implemented in businesses during the

a)

late 1800s and early 1900s

b)

1950s and 1960s


c)

early to mid-1800s

d)

first part of the 21st century

27.

Who is most closely associated with the theory of management that focuses on identifying the most effective practices for organizing and managing a business?

a)

Taylor

b)

Deming

c)

Mayo

d)

Fayol

28.

In the near future, the percentage of women in the U.S. workforce will be about

a)

55%

b)

40%

c)

45%

d)

50%

29.

The Industrial Revolution began in

a)

Western Europe


b)

Hawthorne, Illinois

c)

Ancient Egypt

d)

Detroit, Michigan

30.

By 2050, the total number of workers in U.S. workforce is expected to be close to

a)

100 million,

b)

150 million,

c)

50 million

d)

200 million

31.

Analyzing information and making decisions about what needs to be done.

(a)  

32.

Determining how plans can be accomplished most effectively and arranging resources to complete work.

(a)  

33.

Finding individuals with the right skills to do the work.

(a)  

34.

Working with employees to ensure they are motivated and have the resources needed to help carry out plans and get the work done.

(a)  

35.

Evaluating results to determine if the company’s objectives have been accomplished as planned.

(a)  

36.

The process of accomplishing the goals of an organization through the effective use of people and other resources.

(a)  

37.

The process of assuring product quality by developing standards for all operations and products and measuring results against those standards

(a)  

38.

Management theory that studies the way work is organized and the procedures used to complete a job in order to increase worker productivity.

(a)  

39.

The rivalry among companies for customers.

(a)  

40.

A top-level manager who spends almost all of his or her time on management functions and decisions that affect the entire company.

(a)