You receive a complaint from a user who claims to have no internet or network connectivity. After investigation, you verify there is none. The problem is not at the PC and the network cable goes to patch panel. What can you do or use to locate the user’s cable at the patch panel?

User complains they can never seem to transfer data at more than 100Mbps transfer rate. When investigating, you notice that the user is using the wrong cable. What cable is the user using?

Users complain about connectivity issues, after investigating you find a problem to be EMI. what type of cable will be the best to use for the problem without costing too much and without sacrificing performance?

A user complains his phone/tablet can’t connect to any WI-FI network and is unable to send/receive calls. What the most likely cause?

Which of the following are Fiber cable connectors?

Which of the following Cloud computing concepts allows scalable services to be provided to the client?

You need to verify if data racks have been properly grounded. Which tool should you use?

A user complains that their PC is making a clicking sound that they have been hearing more and more. They mention it especially happens when they open a video editing software. What should you do first?

A user has signed up for a web-based application that they pay a monthly fee for. Which of the following solutions has the user purchased?

One of the technicians would like to block people from remotely logging into a server. Which port should your technician block?

User 1 complains they can’t connect to another user on the network. What command can User 1 run Command Prompt to test connectivity to another host?

Which one of the following is an example of an APIPA IP Address?

User 1 is building a computer for a client. What can User 1 do or use to prevent ESD (Electro-Static Discharge)

User 1 complains they don’t have internet access and that it was working fine the day before. User 1 runs the IPCONFIG Command in CMD and sees the result shown in the image below. What command should User 1 run first after seeing the results shown ?

A technician installs CAT5e cable in roof which is 150m (492ft) long. The technician complains that the cable appears to be dead even after replacing. Which is the maximum distance a CAT5e Ethernet cable can go without being repeated?

Which of the following ports is used for secure web browsing?

Which of the following wireless standard is only capable of 5GHz frequency?

Your technician is concerned that the WI-FI network is being utilised by unauthorised users. Which of the following would minimise unauthorised use?

Which of the following services provides a device with an IP Address?

Which of the following network cable can be used and installed to avoid a fire code violation?

Which of the following devices broadcasts out of all its points ?

Which of the following devices is usually a PC’s default gateway?

Which of the following devices can use VLANs to secure networks?

Which of the following cloud model allows a company to keep some data on-premises and in the cloud at the same time?

Which of the following connector types is used to terminate old telephone cabling?

User 1 wants to install a graphics card in their PC to do some gaming. User 1 want to verify that a graphics card is compatible with their PC. Which of the following connection types would User 1 most likely use?

User 1 has a laptop that has been running for many years. This laptop now has a bulge at the bottom casing and overheats from time to time when plugged into the power. What is the most likely cause?

With which of the following hardware components will a computer NOT generate a BIOS beeping code if there is a hardware problem? Choose all that apply

With which of the following allows multiple digital networks to Transverse through a switch?

A user reports that the system time on their computer keeps slowly falling behind. What action can the user take?

A user reports that their PC sometimes fails to boot. The user also mentions that performance appears to be degrading. During inspection you notice a weird repetitive ticking sound. What should you do first?

A user reports that when they move their CAT5e cable which is the connected to a wall jack, it fails. What should you use/do? Choose all that apply

Some of your report that whenever multiple applications are being used, their computer's response time slows down a lot. when only one application is open, the response time is fine. which of the following should be upgraded?

Client-side virtualization guest machines have similar security requirements as physical machines. You still need to ensure separation from other virtual machines through. How can this be achieved?

One of the users in your company connects their smart phone to their laptop. What type of network has the user created?

You must upgrade the RAM on a user's laptop. Which of the following should you do first?

You receive a complaint that a user is having issues with a contactless payment feature. Their device is not detecting payment options. Which of the following is the MOST likely cause?

You have a remote user that needs to securely connect their laptop to a company server. What can the user use?

One of your technicians has to install a IP phone. When they connect the IP phone to network cable with a RJ-45 connector, the phone stays dead. Which of the following will resolve the issue?

One of your technicians installs a printer for a user. When the technician tries to print a test page, the printer is listed as 'generic'. Which of the following best describe what the technician should do NEXT?

When running a Virtual Machine (VM) as a sandbox, which of the following is the best reason for doing so?

Which one of the following is the most likely device you would use to connect users to the internet in a SOHO environment?

One of your fellow technicians is requesting that the company buy new cables to be used with the F-type connectors that are already in the house. Which of the following cables should the company buy?

One of your fellows technicians is configuring a new SOHO router for a small business. business. The ISP

One of your fellow technicians is dealing with a printer where the printed text is not adhering properly to the paper. Which of the following should be replaced to solve the problem?

Which one of the following is the default port HTTPS traffic?

A user complains that they have an Android phone and that the screen is not responding to any input. which of the following should the technician do?

One of your technician needs to use something to distribute traffic evenly between nodes. What can the technician use.

One of your technicians would like to inspect a laptop's wireless Antenna. Where do you usefully find most laptop wireless antennas?