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Presenting a professional image

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Why is it important to present a professional attitude?

a)

To have happy clients, a good business and good staff morale

b)

So that you can smile

c)

To make people like your clothes

d)

To keep the boss happy

2.

How should you wear your hair when working in the salon

a)

Well styled and tied back

b)

On your face

c)

Any way you want

d)

down when its clean and back when its greay

3.

Personal hygiene means:

a)

Wearing lipstick

b)

Cleaning the salon

c)

You should shower daily, clean teeth, fresh breath, deodorant, avoid overpowering perfume/ aftershave)

d)

Spraying body spray

4.

Before and During Treatments - You should

a)

Put your lipstick on

b)

Paint your nails

c)

Have a chat with your friends

d)

Wash Your hands between clients, cover cuts and wounds with plaster, wear personal protective equipment.

5.

Uniform/clothes must be?

a)

Washed & ironed daily

b)

Fashionable

c)

Only washed once a week

6.

Minimal ................... should be worn.

a)

Jewellery

b)

Make-up

7.

shoes should be?

a)

Comfortable, clean and enclosed.

b)

High heeled

c)

Wedged

d)

open toed

8.

having a good understanding of health and safety within the salon, communication techniques and methods of personal hygiene is part of displaying a p________ image.

a)

professional

b)

political

9.

What is the best way to greet a new client?

a)

Ignore them until they speak

b)

Smile and introduce yourself

c)

Ask them to wait without greeting

d)

Give them a form to fill out immediately

10.

State the consequences of negative attitudes

a)

Risk of Causing Harming harm, Embarrassment for clients and work colleagues,Unpleasant client experience, Loss of Job

b)

The boss will be angry

c)

The client will be upset

d)

It doesn't matter no-one takes any notice