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Medical Assistant Basics Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What is one of the roles of a Medical Assistant?

a)

Diagnosing patients

b)

Patient navigator

c)

Prescribing medication

d)

Performing surgeries

2.

Who gives Medical Assistants the authority to perform their tasks?

a)

The patient

b)

The healthcare provider

c)

The hospital administrator

d)

The insurance company

3.

The roles, responsibilities and procedures that are within the knowledge, training and legal definition of a profession is called

a)

Professionalism

b)

Scope of practice

c)

Commissioning

d)

Delegation

4.

What task involves directing patients to other healthcare providers?

a)

Answer phones

b)

Verify insurance/preauthorization

c)

Processing referrals

d)

Manage correspondence

5.

Which member of the healthcare team is licensed by a state board of medicine?

a)

RN

b)

Physician Assistant

c)

LPN/LVN

d)

Phlebotomy Technician

6.

What is an example of an inappropriate task for MAs?

a)

Patient Education

b)

Medication Administration

c)

Triage

d)

Send Prescriptions to Pharmacies

7.

What is the role of the chain of command in a clinic?

a)

To increase the number of staff

b)

To establish a pathway for reporting concerns or complaints

c)

To reduce patient care quality

d)

To eliminate the need for MAs

8.

Which of the following is NOT an example of demonstrating responsibility in a professional setting?

a)

Performing as directed

b)

Reporting inability to perform tasks

c)

Documenting care actually provided

d)

Being on a personal device while in the presence of patients

9.

What type of shoes should be worn to maintain proper grooming and appearance?

a)

Open-toe shoes

b)

High heels

c)

Clean, comfortable shoes

d)

Sandals

10.

The following are grooming and appearance recommendations for working in healthcare except

a)

Bathe/shower and use deodorant

b)

Avoid use of perfume, body spray and scented lotion

c)

Long, artificial nails are acceptable

d)

Wear clean, appropriate clothing with your ID badge visible at/above mid-chest level

11.

What is the main goal of additional training and certifications?

a)

To decrease knowledge

b)

To show incompetency

c)

To enhance skills and demonstrate additional knowledge

d)

To reduce employability

12.

Which of the following is NOT a benefit of additional training and certifications?

a)

Enhance skills in particular areas

b)

Show competency and demonstrate additional knowledge

c)

Build up resume and improve employability

d)

Decreased job opportunities

13.

The following are administrative tasks that a Medical Assistant may conduct except

a)

Manage patient records

b)

Schedule appointments

c)

Check vital signs

d)

Register patients

14.

Professionalism in healthcare requires the following from a person

a)

Integritry

b)

Honesty

c)

Dependability

d)

Empathy

e)

All of the above

15.

Additional certifications may be sought in the following areas for medical assistants

a)

Phlebotomy

b)

EKG

c)

Billing and Coding

d)

All of the Above