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WorksheetsLesson 1: Pre-Test
Total questions: 60
Worksheet time: 30mins
_____defined it as Communication can be defined as the process of transmitting information and common understanding from one person to another.
Keyton (2012)
Keyton (2013)
Keyton (2011)
Keyton (2014)
The word communication is derived from the Latin word, ― “_______”, which means common.
Communises
Communis
Commsines
Communics
Which of the following is the first step in the communication process?
Decoding
Encoding
Feedback
Channel
In the communication process, which element refers to the medium through which a message is transmitted?
Noise
Channel
Feedback
Context
What is the role of the "sender" in the communication process?
To interpret the message
To deliver feedback
To encode and transmit the message
To provide the channel
What does "decoding" refer to in the communication process?
Sending a message
Choosing the communication channel
Interpreting the received message
Eliminating noise
Which of the following is an example of "noise" in the communication process?
A clear voice
A loud siren during a phone call
The feedback provided by the receiver
The use of nonverbal cues
Which of the following best describes "context" in the communication process?
The background noise
The surrounding environment and circumstances
The physical location of the sender
The emotional state of the sender
It refers to the form of communication in which a message is transmitted verbally.
Verbal Communication
Nonverbal Communication
Ethical Communication
Public Discourse
What does "pitch" in communication primarily refer to?
The loudness of the speaker's voice
The speed at which the speaker talks
The highness or lowness of the speaker's voice
The clarity of the speaker's message
How can varying your pitch during a conversation impact communication?
It can make the message less clear.
It helps maintain the listener's interest and emphasize points.
It causes misunderstandings.
It reduces the volume of your speech.
How can varying your pitch during a conversation impact communication?
It can make the message less clear.
It helps maintain the listener's interest and emphasize points.
It causes misunderstandings.
It reduces the volume of your speech.
Which term describes the loudness or softness of a speaker's voice?
Speed
Clarity
Volume
Pitch
Why is controlling volume important in effective communication?
To avoid varying the pitch
To maintain consistent speech speed
To ensure the message is heard and understood without being overwhelming
To reduce the clarity of the message
What effect does speaking too quickly generally have on communication?
It improves the clarity of the message.
It makes the message more engaging.
It can make it difficult for the listener to understand the message.
It enhances the pitch of the voice.
What is the primary purpose of clarity in spoken communication?
To vary the pitch effectively
To increase the speed of speech
To ensure the message is easily understood
To decrease the volume of speech
______ is the sending or receiving of wordless messages. Such gesture, body language, posture, tone of voice or facial expressions.
Verbal Communication
Nonverbal Communication
Ethical Communication
Public Discourse
Which of the following aspects is NOT a part of the speaker's appearance?
Clothing
Facial expressions
Hairstyle
Use of cosmetics
Which element of communication includes gestures and postures?
Sounds
Body language
Appearance
Surroundings
Which of the following best describes 'voice tone' in communication?
The visual presentation of the speaker
The emotional quality or character of the speaker's voice
The clothing style of the speaker
The size of the room where communication occurs
Which of the following is NOT a component of 'body language'?
Gestures
Postures
Facial expressions
Voice volume
Which element is directly influenced by the use of cosmetics?
Body language
Surrounding appearance
Speaker's appearance
Sounds
What is intrapersonal communication?
Communication between two or more people
Communication with oneself
Communication using nonverbal signals
Communication in a group setting
Refers to the structure and rules that govern how symbols, words, or signs are arranged to form sentences or messages.
Syntax
Pragmatics
Semantics
None of the above
Involves the context and practical use of language, focusing on how meaning is interpreted in different situations.
Syntax
Pragmatics
Semantics
None of the above
Relates to the meaning of words and symbols, ensuring that the message is understood as intended.
A. Syntax
B. Pragmatics
C. Semantics
D. None of the above
“Communication is the sum of all things (telling, listening and understanding). It is a systematic activity under any given circumstances.” Who stated this?
Allen Louis
Henry Kuntz
George Terry
Keith Davis
“…without the bridge of communication no one can cross the river of understanding.” Who stated this?
Allen Louis
Henry Kuntz
George Terry
Keith Davis
“Communication is the transferring of information from one person to another whether or not he/she elicits that confidence.” Who stated this?
Allen Louis
Henry Kuntz
George Terry
Keith Davis
“Communication is the exchange of ideals, feelings, and emotions between two or more persons.” Who stated this?
Allen Louis
Henry Kuntz
George Terry
Keith Davis
This is the internal process of forming thoughts, ideas, and messages before communicating them. It involves organizing your ideas and deciding what to convey.
Thinking
Monitoring
Symbolizing
Reacting
This involves converting thoughts and ideas into symbols such as words, gestures, or images that can be communicated to others.
Thinking
Monitoring
Symbolizing
Reacting
This involves observing and evaluating the effectiveness of communication and making adjustments as needed to ensure clarity and understanding.
Thinking
Monitoring
Symbolizing
Reacting
This is the response or feedback given after decoding the message, which can be verbal, nonverbal, or behavioral.
Thinking
Monitoring
Symbolizing
Reacting
We want to inform other people of what we know—facts, information, and knowledge.
Informative Function
Instructive Function
Aesthetic Function
Therapeutic Function
Communication is curative and serves to maintain good health.
Informative Function
Instructive Function
Aesthetic Function
Therapeutic Function
Many times, older people, people who hold important information, and those in the higher rank communicate to instruct people on what to do, when and where to do them, and on why and how to do them.
Informative Function
Instructive Function
Aesthetic Function
Therapeutic Function
We use communication for pleasure and enjoyment.
Informative Function
Instructive Function
Aesthetic Function
Therapeutic Function
It is the belief that one’s own cultural ways are superior to other cultures.
Ethnocentrism
Stereotyping
Prejudice
Discrimination
It is a negative attitude toward a cultural group based on little or no experience of that group.
Ethnocentrism
Stereotyping
Prejudice
Discrimination
It is the explicit action we take to exclude or avoid others.
Ethnocentrism
Stereotyping
Prejudice
Discrimination
It is the practice of categorizing and generalizing about a certain race or ethnic group based on a distorted view of that group.
Ethnocentrism
Stereotyping
Prejudice
Discrimination
In China, women express emotional satisfaction by holding their fingertips over their closed mouths.
TRUE
FALSE
People from Arab countries generally converse with each other at closer distances than do people in U.S.
TRUE
FALSE
People in U.S., Canada, Finland, Great Britain, and Germany are polychromic.
TRUE
FALSE
Why is ethical communication important in business?
It increases profits
It attracts more customers
It enhances effectiveness
It minimizes taxes
What is the central aspect of ethics in human affairs?
Achieving personal goals
Evaluating motives and ends of actions
Following legal guidelines
Minimizing risks
In ethical communication, what is the role of listening?
Interrupting the speaker
Being judgmental
Being courteous and attentive
Being passive
FULL NAME
