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WorksheetsMM ✨quiz✨
Total questions: 20
Worksheet time: 10mins
________ are basic human requirements, while ________ are the ways in which those requirements are satisfied.
Wants; needs
Demands; wants
Needs; wants
Needs; demands
Demands; needs
When Frank buys his own house, he would like to have a home theater system and a jacuzzi. He plans to save enough money in the next three years so that he can fulfill his wish. Frank's desire for the home theater and the jacuzzi is an example of a(n) ________.
need
want
demand
unstated need
latent demand
Car rental firms, hair dressers, and management consultants provide ________.
goods
experiences
events
services
information
Soccer's World Cup is promoted aggressively to both companies and fans. This is an example of marketing a(n) ________.
idea
place
luxury item
event
service
People in emerging countries today are becoming increasingly health conscious and are seeking healthy food choices. As a result, demand for health foods is rising steadily, creating an opportunity for marketers to exploit this ________ market.
demographic
business
need
geographic
service
When companies measure the number of people who are willing and able to buy their products, they are measuring ________.
demand
price elasticity
real needs
standard of living
disposable income
The identification and profiling of distinct groups of buyers who might prefer or require varying product and service mixes is known as ________.
segmentation
integration
disintermediation
cross-selling
customization
During market segmentation analysis, the marketer identifies which segments present the greatest opportunity. These segments are called ________ markets.
target
capital
tertiary
demographic
developing
________ reflects a customer's judgment of a product's performance in relation to his or her expectations.
Brand equity
Satisfaction
Value
Perception
Brand image
When Volvo runs ads suggesting that its cars are the safest that money can buy, it is trying to ________.
segment the market
provide a service
enter a new market
develop brand loyalty
position its product
The ________ is the channel from raw materials to components to final products that are carried to final buyers.
communication channel
distribution channel
supply chain
service chain
marketing chain
Chipotle engages customers through Facebook, Twitter, and other social media via its grassroots "Food with Integrity" digital strategy, which puts the focus on what it sells and where it comes from. These are examples of ________ media.
owned
earned
paid
service
marketing
Tracy's is a chain of hair dressing salons for women. They use television, magazines, radio, and newspapers to advertise their services. The owners ensure that all communication channels deliver a common message to prospective customers. Tracy's believes in ________ marketing.
internal
integrated
socially responsible
global
relationship
Which of the following holds that consumers prefer products that are widely available and inexpensive?
the product concept
the production concept
the selling concept
the performance concept
the marketing concept
The ________ concept holds that consumers will favor offerings with the best quality, performance, or innovative features.
product
marketing
production
selling
holistic marketing
Which of the following categories of goods and services is most likely to require an aggressive use of the selling concept?
shopping goods
unsought goods
necessary goods
luxury goods
complementary goods
Webmax Inc. produced and marketed cameras. After considerable research and development, they developed a new digital camera that had an array of new features. Webmax was so sure about the new offering that they even reduced their marketing budget. What sort of orientation does Webmax have toward the marketplace?
production orientation
product orientation
selling orientation
marketing orientation
holistic marketing orientation
Rick Johnson trains his company's sales force to target the consumer. He repeatedly asks his team to bear in mind the fact that it is the sales team's responsibility to rouse the consumer's interest and make the consumer feel that he or she needs the product. A true salesman is one who can convert an indifferent consumer walking into the store into a new customer. Johnson believes in the ________ concept.
product
production
selling
marketing
social responsibility
The marketing concept holds that ________.
a firm should find the right products for its customers, and not the right customers for its products
customers who are coaxed into buying a product will most likely buy it again
a new product will not be successful unless it is priced, distributed, and sold properly
consumers and businesses, if left alone, won't buy enough of the organization's products
a better product will by itself lead people to buy it without much effort from the sellers
As a major steel manufacturer, SteelMakers Inc. focuses on having the most efficient manufacturing processes in place. The company believes that its competitive edge lies in its ability to offer the best prices. They also maintain an excellent distribution network that ensures wide availability of their products. SteelMakers has a ________ orientation.
selling
production
product
marketing
social
