WorksheetsBC Unit 2 Assessment: Written Business Communications
Total questions: 20
Worksheet time: 15mins
Which of the following is NOT an example of written business communication?
An email to a client discussing project updates
A memo to employees about a new policy
A text message to a friend about weekend plans
A formal letter to a supplier requesting a quotation
What is the purpose of the ‘Subject Line’ in an email?
To provide a closing statement
To address the recipient formally
To give the recipient a clear idea of the email’s content
To include the sender’s contact information
In which part of an email would you typically express appreciation for the recipient’s time and assistance?
Greeting
Introduction
Body
Closing
Where would you include your job title and company name in a professional email?
Subject Line
Greeting
Body
Signature
When asked to write a professional email to a client requesting a meeting, which of the following would be an appropriate greeting?
“Hey there, hope you're good!”
“Yo, I need to meet with you about the project.”
“Dear Mr. Smith, I hope this message finds you well.”
“Hello, let’s set up a meeting soon.”
Which of the following is a sign of a poorly-written professional email?
Clear and concise language
Inclusion of a signature with name, title, company, and contact information
Vague subject line and informal language
Structured format and appropriate tone
What is the first step in the pre-writing process for creating a business document?
Researching and gathering information
Defining the purpose
Outlining the information
Writing a rough draft
Why is identifying the audience important in the pre-writing process?
To ensure the email is addressed to the correct person
To adjust the level of formality and content based on their needs
To determine the length of the email
To decide on the design and layout
What should be included in the ‘Body’ of a business email?
A brief summary of the email’s purpose
Detailed information and main points
The sender’s contact information
A thank you note and signature
How can you make your email’s ‘Sign-Off’ more professional?
Use a casual tone
Include your full name and contact information
Use emojis
Insert a motivational quote
Which of the following correctly lists the steps of the written business communications PREWRITING PROCESS in order?
Gather Information (Research), Draft, Revise, Publish
Planning, Writing, Editing, Proofreading
Define Purpose, Identify Audience, Gather Information (Research), Organize (Outline) Information
Identify Audience, Writing, Editing, Organize (Outline) Information
How should you address an email when you do not know the recipient’s name?
“To Whom It May Concern”
“Dear Sir/Madam”
“Hello”
“Greetings”
What is the primary purpose of a press release?
To provide an in-depth analysis of a company’s financial performance
To announce newsworthy events or updates to the media and public
To solicit feedback from customers on a new product
To advertise products or services directly to consumers
Who is typically the intended audience for a press release?
Company employees and internal stakeholders
The general public, media outlets, and industry professionals
Competitors and market analysts
Only potential investors
Which of the following would you consider to be an unprofessional email address?
wbreyer@shawinc.com
kim.anderson@wcsga.net
soccerballerkid07@hotmail.com
ygarcia17@gmail.com
What is wrong with the following sentence?
There are 4 of us working on the project that Jeff asked us to take on. A long-term project, we expect it to take us twelve to thirteen months.
The word "project" should be capitalized.
Jeff's last name should be included.
The number "4" should be written as a word (four), while the numbers "twelve" and "thirteen" should be written numerically (12 & 13).
The project should not take twelve to thirteen months.
Which of the following is NOT a necessary component of sentence structure in written business communications?
Conciseness
Clarity
Capitalization
Collusion
Who is the best college football team in the country?
DAWGS
DAWGS, BUT IN THIS COLOR
Scenario: In the space provided, write a professional email to your college US History professor, Dr. Smith, asking for an extension for a paper that is due tomorrow. The paper's topic is the Economy of Colonial Virginia. Be sure to include a subject line!
Judging a Professional Email: Read the email below. Then, in the space provided, list three (3) problems with the email.
