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ETE4 Conduct Market Research

Total questions: 15

Worksheet time: 6mins

Name
Class
Date
1.

Focus group means

a)

people selected for an interview

b)

respondents of a survey to improve sales of a product

c)

group of company officers involved in a project

d)

group of participants formed to discuss a product

2.

Which of the following is not an example of quantitative survey?

a)

innovative games

b)

poll

c)

case study

d)

individual interviews

3.

One drawback of using SurveyMonkey is

a)

not able to use videos

b)

results are slow

c)

question bank unavailable

d)

not easy to use

4.

Social network includes the following except

a)

instagram

b)

facebook

c)

freelunch

d)

flicker

5.

A company has determined its customers are those who buy produts like organic food, health supplements and exercise mats. This is a classification based on

a)

geographic segmentation

b)

demographic segmentation

c)

social segmentation

d)

psychographic segmentation

6.

Knowing your target customers

a)

is not necessary for food & beverage outlets

b)

is only important for some sellers

c)

ensures efficient use of your resources

d)

allows one to cut down on promotion expenses

7.

Customers are more willing to share their true feelings about products and brands

a)

in online surveys

b)

in their personal blogs

c)

when completing a poll

d)

through social networks

8.

Mike sells designer watches. He will need to identify his customers based on

a)

geographic location

b)

demographic patterns

c)

social & psychographic segmentation

d)

behaviour patterns

9.

In order to be successful in marketing, businesses need information on market demand, competitors, customer needs and

a)

income levels of customers

b)

distribution channels

c)

economic conditions

d)

technological changes

10.

Pick the true statement.

Individual interviews

a)

are usually expensive and time consuming

b)

refer to face-to-face situations

c)

provide the most accurate information on product opinion

d)

are useful when a large sample size is required

11.

A poll

a)

is an opinion on a particular product

b)

Is best used when observing customers in a department store

c)

allows a business to seek feedback on their product

d)

refers to a list of questions that customers will complete

12.

Dividing customers based on occupation is an example of

a)

social segmentation

b)

psychographic segmentation

c)

demographic segmentation

d)

geographic segmentation

13.

A pool of customers to whom you want to potentially sell your products or services is known as

a)

regular customers

b)

population sample

c)

target market

d)

online shoppers

14.

NTUC supermarkets give 2% discount for senior citizens aged 60 and above on Tuesdays. Under target market analysis, this will be classified as

a)

geographical segmentation

b)

demographic segmentation

c)

social segmentation

d)

Behaviour segmentation

15.

Apple Inc conducted a survey and found that 82% of Apple users stay in either 5-room HDB flats or Executive condominiums and 77% of Apple users are females. This shows Apple's target customers are

a)

mostly HDB residents

b)

females and high-class people

c)

peolpe who own houses

d)

both males and females