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WorksheetsTA L2
Total questions: 15
Worksheet time: 8mins
What is one of the primary roles of a travel agency?
To conduct city tours
To provide legal advice
To assist in securing travel documents
To manage hotel staff
Which document is essential for international travel?
Social security card
Driver's license
Passport
Birth certificate
What type of commission do travel agencies earn from package tours?
Package tour commission
Service commission
Management commission
Sales commission
What is a key skill required in travel agency management?
Carpentry
Verbal and written communication
Cooking
Graphic design
What does MICE stand for in the context of travel agencies?
Meetings, Incentives, Conferences, and Exhibitions
Management, Information, Communication, and Education
Marketing, Innovation, Customer, and Engagement
Meetings, Information, Conferences, and Events
Which of the following is NOT a source of revenue for travel agencies?
Package tour commission
Hotel room reservation commission
Insurance commission
Real estate commission
What is the role of a travel counselor?
To manage finances
To oversee hotel operations
To assist clients with travel arrangements
To conduct market research
What is a common way for travel agencies to ensure client safety?
Conducting background checks
Providing free insurance
Signing waivers
Offering free trips
What is the primary function of a travel agency's administrative staff?
To handle customer service
To perform clerical tasks
To manage travel arrangements
To oversee marketing strategies
What is one benefit of using a travel agency for securing visas?
They can offer discounts on flights
They can guarantee visa approval
They can expedite the process
They can provide free travel insurance
Which of the following is a responsibility of a travel agency during cancellations?
To change travel dates without fees
To assist in securing refunds
To provide free accommodations
To offer free travel insurance
What is a key characteristic of a large-sized travel agency?
Focuses solely on domestic travel
Only operates online
At least 30 employees
Fewer than 10 employees
What is the role of technology in travel agency management?
To replace human staff
To eliminate the need for travel
To increase travel costs
To organize data and communication
What is an important aspect of creating itineraries for clients?
Limiting travel options
Maximizing time efficiency
Minimizing travel time
Maximizing travel costs
What is a common payment method for travel agencies?
Checks only
Barter system
Credit or debit cards
Cash only
