WorksheetsChapter 6: E-commerce & Social Informatics Quiz
Total questions: 20
Worksheet time: 3600secs
What is the primary difference between e-business and e-commerce?
E-business is limited to physical stores.
E-commerce focuses on monetary transactions.
E-business involves only online transactions.
E-commerce is broader than e-business.
Which of the following is an example of a click-only business?
Walmart
Netflix
Amazon
Target
What does B2C stand for in e-commerce?
Business-to-Company
Business-to-Client
Business-to-Customer
Business-to-Consumer
Which of the following is NOT a category of e-commerce?
Business-to-Consumer
Business-to-Employee
Consumer-to-Consumer
Business-to-Business
What is a key component of e-commerce architecture?
User registration
Physical storefronts
In-person sales
Television advertising
What is the purpose of profiling in e-commerce?
To gather data on user behavior
To create physical catalogs
To track inventory levels
To manage financial transactions
Which of the following is a method of electronic payment?
Cash on delivery
Electronic Funds Transfer (EFT)
Bartering
Check payments
What is a major concern when making electronic payments?
Vulnerability to interception
Slow processing times
High transaction fees
Limited payment options
Which of the following is a success factor in e-commerce?
Inconsistent service
Limited product selection
High advertising costs
Community relationships
What is the role of a Content Management System in e-commerce?
To track inventory
To process payments
To develop and update website content
To manage customer relationships
What does the term 'workflow management' refer to in e-commerce?
Conducting market research
Coordinating tasks within an organization
Designing online catalogs
Managing customer feedback
Which of the following is an example of a buy-side marketplace?
eBay
Amazon
FreeMarkets
Alibaba
What is the purpose of event notification software in e-commerce?
To manage inventory levels
To notify stakeholders of transaction events
To process payments
To design website layouts
Which of the following is a characteristic of a click-and-mortar business?
Focuses solely on e-commerce
Combines online and offline channels
Only has a physical presence
Only operates online
Which of the following is a benefit of using e-commerce for businesses?
Increased overhead costs
Wider market reach
Limited customer interaction
Higher shipping fees
What does the term 'digital wallet' refer to in e-commerce?
A physical wallet for cash
A software application for storing payment information
A type of credit card
A bank account
Which of the following is a common security measure in e-commerce?
Using public Wi-Fi for transactions
Implementing SSL certificates
Sharing passwords with customers
Storing credit card information without encryption
What is the primary function of a shopping cart in e-commerce?
To display product images
To manage user accounts
To facilitate the purchase process
To track website traffic
Which of the following is a common challenge faced by e-commerce businesses?
High customer retention rates
Managing online security
Limited product variety
Excessive physical inventory
What does the term 'drop shipping' mean in the context of e-commerce?
Shipping products directly from the manufacturer to the customer
Storing inventory in a warehouse
Offering free shipping on all orders
Shipping products after they are sold
