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Email Etiquette

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

What does BCC stand for?

a)

Before Current Client

b)

Blind Carbon Copy

c)

Before Carbon Copy

d)

Blind Copying Carbon

2.

What does CC mean?

(a)  

3.

True or False: When writing an email to a teacher about a grade, it is important to be professional, clear, and respectful, and to use proper grammar and proofread the email.

a)

True

b)

False

4.

What is the purpose of using a clear and specific subject line in a professional email?

a)

A) To make the email look more attractive

b)

B) To ensure the recipient knows the email's importance and content at a glance

c)

C) To use up space

d)

D) To confuse the recipient

5.

What is a key reason for promptly replying to emails in a professional setting?

a)

A) To avoid forgetting about the email

b)

B) It's a sign of good email etiquette

c)

C) Emails have an expiration date

d)

Emails may delete themselves.

6.

Why should you avoid using complex language and slang in your emails?

a)

It makes you seem more intelligent.

b)

It ensures only experts can understand your email.

c)

It can make your message unclear to recipients who are not familiar with the terminology.

d)

Complex language is easier to read.

7.

What's the BEST way to rewrite this email?

Dear Ms. Snipes,

You didn't enter my grade yet. I need it done ASAP. Can you do it?

Sincerely,

Sally Student

a)

Dear Ms. Snipes,

My grade is not updated yet. Can you update it now?

Sincerely,

Sally Student

b)

Dear Ms. Snipes,

My grade is not updated yet. I am getting in trouble at home. Can you fix it?

Sincerely,

Sally Student

c)

Dear Ms. Snipes

My grade is not updated yet. When you have the time, can you send an email when my grade is updated? Thank you for your time.

Sincerely,

Sally Student

8.

"Love and Hugs" is an appropriate closing statement for Business emails.

a)

True

b)

False

9.

"Mrs. Smith, I will not be able to attend the meeting next week as I have a family emergency" is an example of a GOOD Subject Line.

a)

True

b)

False

10.

The (a)   should be kept short and simple, but not vague

11.

Which of the following is a good example of a subject line?

a)

Sally Student

b)

Sally Student, 3rd block, absence

c)

HI!

d)

I have a question.

12.

Rely All should be used.....

a)

Occasionally

b)

Always

c)

Never

d)

Rarely

13.

When should you email your professor?

a)

To ask them about their day

b)

To complain about the homework

c)

To ask for help on your homework

d)

To ask to be excused from not doing the homework

14.

How long should you wait for a response after sending a professional email?

a)

24 hours

b)

2 business days

c)

1 hour

d)

Send an email every day until you receive a response

15.

Proofread every email you send

a)

True

b)

False