wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Business Communication and Collaboration

Total questions: 20

Worksheet time: 17mins

Name
Class
Date
1.

Communication is not always a vital skill in the workplace.

a)

True

b)

False

2.

Oral communication consists of anything that is written.

a)

True

b)

False

3.

How we sit, stand, and use facial expressions all send nonverbal messages.

a)

True

b)

False

4.

Developing good human relations skills helps create healthy relationships between employees.

a)

True

b)

False

5.

Being able to write long, wordy paragraphs is part of writing effectively in the workplace.

a)

True

b)

False

6.

Which of the following is not expected of employees' ora communication skills in the workplace?

a)

Communicate clearly

b)

Use appropriate language

c)

Be able to write well

d)

Communicate within the laws and regulations of the organization

7.

Which of the following is NOT an example of written communications?

a)

Tweets

b)

A conversation between co-workers

c)

Blogs

d)

Emails

8.

Which of the following is an example of nonverbal communications?

a)

Nodding your head

b)

Making eye contact

c)

Crossing your arms

d)

All of the above

9.

When working in a team, which of the following is a particularly important skill?

a)

Writing Skills

b)

Collaborations skills

c)

Graphic design skills

d)

Technical skills

10.

A team player is a:

a)

Person who works well as a member of a team or group

b)

Person who leads the team

c)

A personn who brings together and coordinates various teams

d)

None of the above

11.

To write effectively in school and the workplace, you should

a)

know your audience, focus on content and style, proofread thoroughly and revise accordingly.

b)

know jokes, focus on yourself, and style, proofread

c)

know information, focus on style, proofread thoroughly and revise accordingly.

d)

know your audience, focus on content of proofreading

12.

Professionalism is defined as:

a)

The cooperative or coordinated effect on the part of a group of persons acting together as a team or in the interests of a common cause.

b)

The competence or skill expected of a professional

c)

The attitude of an employer

d)

A person who works well as a member of a team or group

13.

Which of the following is not an example of a soft skill?

a)

Time management

b)

Leadership

c)

Creativity

d)

Computer programming skills

14.

In the business world, people are often measured by their:

a)

Degree(s)

b)

Social status

c)

Soft Skills

d)

Hobbies and Technical skills

15.

Which of the following is NOT generally found in a company's handbook?

a)

Dress code information

b)

Safety regulations

c)

Salary information for each employee

d)

Time off policies

16.

Students leadership activities can:

a)

Help build your resume

b)

Help you practice professionalism skills

c)

Offer opportunities to participate in events outside of school, such as competitions.

d)

All of the above

17.

Soft skills are

a)

cluster of personality traits, social attributes, communication, language, interpersonal skills, management of people, and personal habits

b)

cluster of people, thinking, staying disruptive, and always getting into incident.

c)

cluster of individuals, believing your going to change people, helping guiding workers.

d)

cluster of personality traits, social media skills, communicating, being first, management of people.

18.

Professionalism is defined

a)

As the competence or skill expected of a professional

b)

As the understanding of knowing the job

c)

Starting a career

d)

As the manager gain attention from boss

19.

Company handbook contains?

a)

laws, policies, and procedures

b)

rules, advice, and credits

c)

policies, rules and procedures

20.

As long as companies don't violate any civil rights and are in compliance with federal, state, and local laws and regulations, companies have no right to establish their own policies.

a)

True

b)

False