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Worksheets

Open House Coaching Session

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Communications is important when dealing with parents.

a)

Yes

b)

No

2.

The Parents Journey in selecting a preschool consists of which of the following areas?

a)

Awareness, Engagement, Decision & Enrolment, Onboarding, Retention

b)

Awareness, Consideration, Decision & Enrolment, Onboarding, Follow-up

c)

Awareness, Interest, Decision & Enrolment, Onboarding, Retention

d)

Awareness, Consideration, Decision & Enrolment, Onboarding, Retention

3.

What are some important considerations for parents when selecting a preschool for their child?

a)

All of the above.

b)

The preschool’s involvement in community service and outreach programs.

c)

The preschool’s location, curriculum, staff qualifications, and how well it aligns with the parents' educational values and priorities.

d)

The preschool’s safety measures and overall cleanliness.

4.

How does effective customer service impact the enrolment process?

a)

It ensures that parents are provided with all necessary information and assistance, enhancing their overall experience.

b)

It guarantees that all students will automatically be accepted into the school..

c)

It allows the school to avoid the need for a formal enrolment process.

d)

It limits the number of questions and interactions with parents.

5.

Why do you need to set goals for yourself?

a)

To procrastinate and delay actions

b)

To measure progress and achievement.

c)

To avoid making decisions

d)

  To ensure you don’t achieve anything

6.

How can centre effectively showcase their unique offerings to prospective parents?

a)

By providing generic information that applies to all centres.

b)

By highlighting specific programs, achievements, and testimonials from current families.

c)

By focusing solely on the centre's curriculum

d)

By minimizing communication with parents until they express interest.

7.

Why is building rapport with parents important in the enrolment process?

a)

It helps to create a positive first impression and fosters trust.

b)

It is necessary for managing the school's financial resources.

c)

It helps in planning and executing school-wide marketing strategies.

d)

It ensures that all student records are updated accurately.

8.

What role does follow-up communication play in the enrolment process?

a)

It helps to remind parents about important deadlines and next steps.

b)

It is unnecessary once the enrolment is completed.

c)

It only serves to collect feedback after the enrolment.

d)

It complicates the enrolment process for parents.

9.

Which sentence creates a sense of urgency?

a)

“Our enrolment slots are filling up quickly, so act now to secure your spot!”

b)

Registration closes soon—ensure your child’s spot before it’s too late!”

c)

Limited spots are available—enrol now!”

d)

All of the above

10.

What factors contribute to a positive onboarding experience for new families?

a)

Clear communication, orientation sessions, and support resources.

b)

Minimal interaction with centre staff.

c)

Only providing written materials without personal contact.

d)

Focusing solely on curriculum.