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Quiz L4-5: Process Flow of Supply Chain Management and Product and Service Desgin

Total questions: 45

Worksheet time: 43mins

Name
Class
Date
1.

Steps transforming raw materials into final products.

(a)  

2.

Initial stage, which the products and services will satisfy the demands and necessities of the customers.

(a)  

3.

Building relationships with suppliers for raw materials.

(a)  

4.

Manufacturing products or making the products.

(a)  

5.

Products sent to customers at designated locations.

(a)  

6.

Process for returning defective or damaged goods.

(a)  

7.

Smooth flow of an item movement from producer to consumer. The quicker its moves, the better

(a)  

8.

Data exchange between customers and suppliers.

(a)  

9.

Financial transactions between clients and producers. Examine the order for correctness. If correct, money flows to clients to the respective producer.

(a)  

10.

Businesses offer solutions than products

(a)  

11.

Merger of challenges and opportunities

(a)  

12.

Acquisition of materials essential for the supply chain. The company decides if it wants to perform all exercises internally or done by the other independent firm

(a)  

13.

Storage management merging engineering and IT skills. We want everything at our door step.

(a)  

14.

Shipment ensures uninterrupted or seamless supply.

(a)  

15.

in return management, this is commonly referred as the

(a)  

16.

In make, this stage is considered as the most

(a)  

17.

links the available supply

(a)  

18.

In Develop, it has different planning methods for

a)

shipping

b)

Order

c)

Delivery

d)

Payment

19.

Five Basic Components of Supply Chain Management

a)

Plan

b)

Develop

c)

Make

d)

Deliver

e)

Return

20.

Flow that connects the Supply Chain

a)

Material Flow

b)

Information Flow

c)

Payment Flow

d)

Money Flow

21.

Elements in the Flow of Supply Chain

a)

Transportation

b)

Warehousing

c)

Sourcing and Procurement

d)

Returns Management

e)

Post-sales Service

22.

Combining manufacturing capabilities with business knowledge to convert ideas into physical and usable objects.

(a)  

23.

Initial phase of product development involving brainstorming begins with ideas.

(a)  

24.

Improving service quality through coordination and combination

(a)  

25.

Entails market analysis, economic analysis, and technical analysis.

(a)  

26.

Detailed descriptions to meet customer needs.

(a)  

27.

Creating units to see potential problems with the products or process specifications

(a)  

28.

Weighing alternatives for cost, availability of resources, profit, potential, and quality.

(a)  

29.

extent of consumer acceptance.

(a)  

30.

Making any necessary changes or abandoning.

(a)  

31.

promoting the product.

(a)  

32.

Assessing the need for changes and refining forecasts.

(a)  

33.

Method used to describe and analyse a proposed service.

(a)  

34.

Unique challenges and involves designing delivery systems

(a)  

35.

Consistent, user-friendly, sustainable, and cost-effective.

a)

Characteristics of Well-Designed Service Systems

b)

Designing System

36.

low demand; warranty claim; need to reduce cost

(a)  

37.

aging baby bloomers

(a)  

38.

government changes; safety issues; nee regulations

(a)  

39.

changed products or services

(a)  

40.

raw materials; components; labour

(a)  

41.

product component process

(a)  

42.

Phases and Development in Service Design

a)

Service Blue Printing

b)

Characteristics of Well-being Service System

c)

Challenges of Service Design

d)

Opportunities of Service Design

43.

Phases and Development in Product Design

a)

Idea Generator, Feasibility analysis, product specifications

b)

process specifications, prototype development, design review

c)

market test, production Introduction, follow-up evaluation

d)

accessibility, profduct, services

44.

fuel our business with the revenue they generate. At the heart of our business operations.

(a)  

45.

high on the list of properties.

(a)