WorksheetsEOP, U7 FAX Communication Quiz
Total questions: 10
Worksheet time: 5mins
Read the FAX on the left and choose the answer to the question below.
What is the purpose of the FAX's opening line?
To introduce a new product
To respond to a previous message
To request a product order
To announce a price increase
Read the FAX on the left and choose the answer to the question below.
What is the main focus of the FAX?
To inquire about a camera
To offer a discount
To provide information about the XL-Lite digital camera
To introduce new employees
Read the FAX on the left and choose the answer to the question below.
What is the price of the XL-Lite digital camera?
$150
$250
$350
$450
Read the FAX on the left and choose the answer to the question below.
What action is Michael Salgado planning to take next?
He will send a promotional discount
He will visit Bea Gomez in person
He will send a brochure next week
He will ask Jim Markham to call next month
Read the FAX on the left and choose the answer to the question below.
Who will be in contact with Ms. Gomez on March 23?
Michael Salgado
Bea Gomez
Jim Markham
The New Products Department
Read the FAX on the left and choose the answer to the question below.
Which closing phrase does the writer use to emphasize customer service?
"Your business means a great deal to Click Camera"
"If there is anything else I can help you with, please do not hesitate to contact me"
"Thank you for your email of March 18"
"Jim Markham will be in touch with you on Friday"
Read the FAX on the left and choose the answer to the question below.
How does Michael Salgado express gratitude in his closing remarks?
By offering a discount
By acknowledging the inquiry
By providing technical support
By sending a free camera
Read the FAX on the left and choose the answer to the question below.
Which of the following is a formal business expression used in the FAX?
"Thanks a lot for reaching out"
"Your business means a great deal to us"
"We'll keep in touch"
"Let me know if you need anything"
Read the FAX on the left and choose the answer to the question below.
What does "approximately" indicate in the sentence "the cost will be approximately three hundred and fifty dollars"?
An exact price
A price range
A potential discount
A promotion
Read the FAX on the left and choose the answer to the question below.
Why does Michael mention the Digicam video camera in the FAX?
To offer it as an alternative
To promote another product
To ask for feedback
To inform Bea about an error
