Worksheets1. INTRODUCTION TO RETAIL MANAGEMENT
Total questions: 10
Worksheet time: 5mins
What is the correct definition of retailing?
a) Selling products to other businesses in bulk
b) Manufacturing products for sale
c) Selling goods and services to consumers for personal or household use
d) Distributing goods to wholesalers
Which of the following is NOT an example of a retail business?
a) Supermarket
b) Online store
c) Wholesale distributor
d) Department store
3. The economic significance of retailing includes all of the following EXCEPT:
a) Contribution to GDP
b) Employment generation
c) Increase in foreign exchange reserves
d) Distribution of consumer goods
5. What is a key difference between product retailing and service retailing?
a) Product retailing deals with tangible goods, while service retailing focuses on intangible services
b) Product retailing always requires a physical store, while service retailing does not
c) Product retailing involves higher costs than service retailing
d) Service retailing is less customer-oriented than product retailing
4. Which of the following factors is most important in service retailing?
a) The product assortment
b) The location of the store
c) The quality of customer interaction
d) The size of the store
Mr Andrews runs a retailing shop that exclusively sells Heinz's 500 ml ketchup. He takes in bulk orders form manufacturers and allows customers to purchase any quantity of products. His shop is well stocked all year round and offers multiple payment methods for consumers. Mr Andrews retail shop demonstrates the following values except
a) Providing Services
b) Breaking Bulk
c) Product Assortment
d) Holding Inventory
Pavement Vendors are categorized in :
Unorganized Retailing
Organized Retiling
Mixed Retailing
Warehouse Clubs
E-tailing stands for
Entrepreneurial Retailing
Ecological Retailing
Electronic Retailing
Efficient Retailing
Retail comes from French word
a. Retuiller
b. Retaaail
c. Retaillier
d. Retteeler
Which of the following is not the Service retail
Car Rentals
Restaurants
Banking
Brick and Mortar
