An important responsibility of health care professionals is to set an example of good health.

Wearing jeans is acceptable in most modern health care facilities if they are clean, pressed, and have no holes.

Health care workers are allowed to wear artificial nails.

A loud, complaining patient asks the dental assistant, “Am I being a baby?” The assistant replies “Oh no. Some people have very sensitive teeth.” This response is an example of:

Barbara is a medical assistant who is always doing little things to keep all areas of the medical practice neat and clean. What personal trait does her behavior represent?

A nursing home hires a nursing assistant whose previous employer described as “very competent.” You would expect the new assistant to be:

What policy do MANY healthcare facilities practice in regards to healthcare workers with tattoos?

The health professional is a nursing assistant with no medication training. The medication nurse has dissolved a medication in the patient’s applesauce, and asks the health professional to feed it to the patient. How should they respond?

Using good judgment in what you say and do and making sure that a patient's rights are not violated demonstrates ____.

By being negative, you create a poor impression and encourage the same attitude in others.

Enjoying your work and having a positive attitude displays ____.

In the communication process, the message is information, ideas, or thoughts.

Prejudice and attitudes, physical disabilities, and cultural diversities often cause barriers to communication.

The exchange of information, thoughts, ideas, and feelings is ____.

In the communication process, the message gets decoded or interpreted by who?

In the steps of communication, the last step which let you know that a message was understood is _____________.

Expressing information without using words, such as through facial expressions, body language, or proximity.

Good listening skills requires constant practice.

Being truthful at all times.