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Motivation and management quiz

Total questions: 40

Worksheet time: 18mins

Name
Class
Date
1.
According to Maslow's hierarchy of needs theory, which of the following is a lower-order need?
a)
Self-actualization
b)
Esteem
c)
Safety
d)
Social
2.

Which of the following does Herzberg's two-factor theory of motivation focus on?

a)

Hygiene Factors & Motivators

b)

Needs & Wants

c)

Promotions & Reward

d)

Mo money, mo problems

3.

Which of the following is NOT a characteristic of Taylor's scientific management theory?

a)

It identifies "the best way" to do a job.

b)

It uses money as the main motivator.

c)

It helps people achieve self esteem needs

d)

It is best used in secondary sector/production jobs

4.
Which of the following is NOT one of the main functions of management?
a)
Planning
b)
Organizing
c)
Controlling
d)
Motivating
5.

Which of the following is a benefit of delegation?

a)

Allows the manager to assess the skills of their subordinates

b)

Reduces trust and increases apathy

c)

Allows the manager to avoid making difficult decisions

d)

Reduces the need for the manager to communicate with team members

6.
Which of the following is the process of providing employees with the knowledge and skills needed to perform their job effectively?
a)
Recruitment
b)
Selection
c)
Management
d)
Training
7.

What is a characteristic of democratic leadership?

a)

Encourages teamwork and collaboration

b)

Makes decisions without input from others

c)

Gives clear instructions and expects strict adherence

d)

Maintains strict control over employees

8.

What is a characteristic of laissez-faire leadership?

a)

Provides clear guidance and direction to employees

b)

Provides minimal guidance and allows employees to make decisions

c)

Dictates policies and procedures without input from others

d)

Delegates tasks and responsibilities to team members

9.
Which of the following is a disadvantage of using monetary rewards as a motivation tool?
a)

They increase job satisfaction

b)

Not everyone is motivated by money

c)

They are easy to implement

d)

They are always effective

10.
Which of the following is a method of non-monetary motivation?
a)

Salary increase

b)

Sales Commission

c)

Job enrichment

d)

Bonus

11.

What is a characteristic of autocratic leadership?

a)

Encourages employee participation in decision-making

b)

Delegates tasks and responsibilities to team members

c)

Dictates policies and procedures without input from others

d)

Promotes a collaborative and team-oriented environment

12.

Which of these is NOT a monetary method of motivation?

a)

Commission

b)

Pay Rise

c)

Recognition

d)

Bonuses

13.

Which of these is NOT a category in Maslow's hierarchy of needs?

a)

Social

b)

Travel

c)

Esteem

d)

Safety

14.

Which of these roles would most likely be motivated by commission?

a)

Financial Director

b)

Sales Assistant

c)

Manager

d)

Producer

15.

Motivating staff by giving them additional responsibility is known as ...

a)

Delegation

b)

Delayering

c)

Job Enrichment

d)

Job Rotation

16.

Whose theory was X & Y?

a)

Taylor

b)

Maslow

c)

McGregor

d)

Herzberg

17.

According to Abraham Maslow, human needs can be divided into how many types?

a)

Three types

b)

Four types

c)

Five types

d)

Six types

18.

When workers take a percentage of profits from the company they work for, what is this called?

a)

Bonus

b)

Fringe Benefits

c)

Profit-sharing

d)

Salary

19.

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-Actualisation

d)

Physiological

20.
Whose theory was “Two factor Theory” satisfaction and dissatisfaction 
a)
Herzberg 
b)
Taylor 
c)
Mayo
21.
Which of the following is NOT a need as identified by Maslow?
a)
Hygiene
b)
Esteem
c)
Self-actualisation
d)
Social
22.
Which of the following is a motivator according to Herzberg?
a)
Working condition: Safe working environment
b)
Responsibility
c)
Good wage or salary
23.
Employer give a wider range of similar tasks for the employee to do. This is an example of...
a)
Job rotation
b)
Job enlargement
c)
Job enrichment
24.
 Which is NOT a dimension in Maslow's Hierarchy of Needs? 
a)
Ego
b)
Physiological
c)
Safety
d)
Esteem
25.

Which theorist believed that the only way to motivate staff is with money?

a)

Mayo

b)

Taylor

c)

Herzberg

d)

Maslow

26.

The " hierarchy of needs"is associated with which theorist?

a)

Herzberg

b)

Taylor

c)

Ansoff

d)

Maslow

27.

According to Taylor , workers are mostly motivated by what?

a)

Satisfaction

b)

Food

c)

Money

d)

The weekend

28.

What is a fringe benefit?

a)

Non-financial

b)

Benefits related to the job description

c)

Benefits on top of a salary or wage

d)

It costs a lot of money and is not common

29.

What is the 'hygiene' in Herzberg's 2 factor theory

a)

Demotivates the employee if the workplace is clean and tidy

b)

Demotivates the employee if the workplace is unsafe or unattractive to work in.

c)

Motivates the employee if the workplace is clean

d)

Demotivates the employee if they have to work long hours

30.

What is the top level on Maslow's Hierarchy?

a)

Physical needs

b)

Safety needs

c)

Self actualisation

d)

Self-esteem

31.

Which theorist believed that people are inherently lazy and are only motivated by money?

a)

Mayo human relations theory

b)

Taylor's scientific management

c)

Herzberg's two factor theory

d)

Maslow's hierarchy of needs

32.

Which financial method of payment was derived from Taylor's theory?

a)

Salary

b)

Bonus

c)

Fringe benefits

d)

Piece rate

33.

If safety needs are not met one cannot move to ___________________

a)

basic physiological needs

b)

Social (love and belonging)

c)

esteem

d)

self actualization

34.
What is not an example of financial motivation?
a)
Pay rise
b)
Bonus
c)
Piecerate
d)
Praise
35.
What is not an example of non-financial motivation?
a)
Bonus
b)
Praise
c)
Job enrichment
d)
Extra annual leave
36.

Choose the option that includes ALL the leadership types that we've studied

a)

Free-Rein and Paternalistic

b)

Autocratic and Democratic

c)

Democratic, Free-Rein and Paternalistic

d)

Democratic, Autocratic, Laissez-faire and Paternalistic

37.

When the people have the opportunity to participate on the leader's decision, we're talking about a

a)

Democratic Leader

b)

Autocratic Leader

c)

Free-Rein Leader

d)

Paternalistic Leader

38.

The 10 managerial roles were first categorized by

a)

Henry Mintzberg

b)

FW Taylor

c)

Henri Fayol

d)

Elton Mayo

39.

Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business. Which one of Mintzberg's managerial roles is she fulfilling?

a)

Figurehead

b)

Liaison

c)

Leader

d)

Communicator

40.

Which answer best describes theory Y?

a)

Management is generally authoritarian

b)

Specialized and repetitive workers

c)

Workers can accept responsibility

d)

Workers dislike work

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