wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Email Etiquette

Total questions: 53

Worksheet time: 2hrs 11mins

Name
Class
Date
1.

"Good morning," is an example of a _________.

a)

Greeting

b)

Signature

c)

Closing

d)

Subject

2.

Why shouldn't you write an email like a text message?

a)

It leaves out important email parts like greetings, closings, and signature

b)

Grammar rules are often not followed

c)

The message is too informal

d)

All of these

3.

Where do you put a short descriptive summary of your message?

a)

To: field

b)

Subject: field

c)

Attachment: field

d)

Post Script

4.

The greeting should be on the same line as the main message.

a)

True

b)

False

5.

What is the section called that includes your first and last name?

a)

Recipient

b)

Closing

c)

Signature Block

d)

Subject

6.

Sincerely, Regards, and Thank you, are examples of what?

a)

Greeting

b)

Closing

c)

Signature

d)

Subject

7.

Why should you not write in ALL CAPS?

a)

It comes off as yelling

b)

It takes longer to read

c)

It looks unprofessional

d)

All of these

8.

In the body of your email message, you should put your greeting, message, closing, and signatures on separate lines.

a)

True

b)

False

9.

Which is appropriate to use in an email?

a)

Hard to read fonts

b)

Fun, bright colors

c)

Slang

d)

Standard, formal English

10.

You should never proofread your emails before sending them. Its just an email after all...

a)

True

b)

False

11.

Choose the best email subject line:

a)

ANSWER ME NOW!!!! >:-(

b)

open plz

c)

1st Hour, Power School Question

d)

1st Hour

12.

Ultimately, the way you write an email...

a)

showcases your professionalism, efficiency, respect and common sense to the recipient of your email

b)

showcases that you know how to write an email to high and low registers

c)

showcases your ability to be a good writer

d)

showcases your problems, ethics, responsibility and cooperation

13.

If you do not know the prefix of your female teacher, what should you do?

a)

Use "Ms."

b)

Use "Mrs."

14.

What does the paperclip icon do?

a)

Attaches a file

b)

Inserts emojis

c)

Adds another recipient

d)

Puts two emails together

15.

What does it mean to proofread?

a)

To reread what you have written to look for errors.

b)

To show proof that you are the owner of the email.

c)

To skim over a piece of text.

d)

To read a book for the first time.

16.

True or False: You must include a Cc recipient in every email.

a)

True

b)

False

17.

True or False: Emojis are extremely professional in an email to a teacher.

a)

False

b)

True

18.

What does "email etiquette" mean?

a)

correct behavior for writing and answering email

b)

proper way to reply to any messages online

c)

rules for writing papers

d)

N/A we text instead of use emails

19.

Why is email etiquette important?

a)

written communication is increasing all the time

b)

without immediate response, it's easy to be misunderstood

c)

with limited class time, email can be used to ask questions

d)

it's not; texting and social media will take over the world.

20.

To create a new email in Gmail, click the _____ button.

a)

X

b)

compose

c)

new email

d)

start

21.

A subject line should...

a)

be blank

b)

be descriptive and clear

c)

briefly identify what is in the content of the email

d)

use 1 word

22.

The _____ is the main part of the email message that contains text and images/attachments.

a)

body

b)

closing

c)

paragraphs

d)

subject

23.

A ____ should always begin the body of your email.

a)

date

b)

salutation

c)

signature

d)

subject

24.

When emailing a teacher ALWAYS include...

a)

3 paragraphs

b)

descriptive subject

c)

emjois

d)

full name and class period/section

25.

Always try to keep an email to 1 ______ in length.

a)

sentence

b)

screen

c)

paragraph

d)

word

26.

Emails should be written using ______ as the font color.

a)

black

b)

gray

c)

rainbow colors

d)

white

27.

Use the _________ font when writing an email.

a)

bold

b)

decorative

c)

large

d)

default, professional

28.

You can use ________ in an email to add a friendly tone.

a)

negative words

b)

all caps

c)

emjois

d)

contractions

29.

Choose 1 of the better examples of a salutation.

a)

hi

b)

good morning

c)

Dear Mrs. Gate City

d)

Hey!

30.

A closing is a polite ending to a message. Which is a good example of a closing?

a)

best reguards

b)

sincerely

c)

thank you

d)

good bye

31.

A signature is used at the end of your email to provide identifying information such as your...

a)

address

b)

grade/school

c)

first and last name

d)

phone number

32.

Always proofread your email for ________ errors before sending.

a)

grammar

b)

puncuation

c)

capitalization

d)

spelling

33.

After you hit Send, _____ could read the email.

a)

only you

b)

only the recipient

c)

no one

d)

anyone

34.

If you receive an email, it is good etiquette to reply within _____ hours.

a)

12

b)

24

c)

48

d)

168

35.

You should start your email with a ............

a)

Statement

b)

Problem

c)

Greeting

d)

Signature

36.

You should end your email with a ......

a)

Problem

b)

Greeting

c)

Thank you

d)

Signature

37.

If you have a missing assignment, you should write the email like the following:

a)

I thought I turned it in. I need help. Please help me.

b)

missing assignment help

c)

I see my social studies assignment is missing. I really need help. Why is it missing?

d)

Good morning Ms. Cekalla, I hope your day is going well. I am emailing you about my social skills assignment I see it is missing. Could you help me during office hours? Thank you, Alea

38.

What should go in your subject line?

a)

A greeting

b)

A short few word summary of what your email is about

c)

Your Name

d)

A signature

39.

Email is the same as texting

a)

True

b)

False

40.

An email should state the problem and a possible solution

a)

True

b)

False

41.

Sincerely, Regards, and Thank you, are examples of what?

a)

Greeting

b)

Closing

c)

Signature

d)

Subject

42.

You should never proofread your emails before sending them. Its just an email after all...

a)

True

b)

False

43.

Choose the best email subject line:

a)

ANSWER ME NOW!!!! >:-(

b)

open plz

c)

1st Hour, Power School Question

d)

1st Hour

44.

What does the paperclip icon do?

a)

Attaches a file

b)

Inserts emojis

c)

Adds another recipient

d)

Puts two emails together

45.

Choose the best way to rewrite this email: Did I miss anything?

a)

Did I miss anything important?

b)

What did I miss?

c)

Did I miss anything important?

d)

Mrs. Wilson, what did I miss?

46.

What are some reasons why you would email a teacher?

a)

Absent from school

b)

Going away on vacation

c)

Missing assignments

d)

Grades

47.

Which greeting is punctuated correctly?

a)

Good Morning.

b)

Good Morning,

c)

Good Morning?

48.

What is the correct way to write the closing of your message in an email?

a)

Sincerly

Mrs. Pinto

b)

sincerely.

c)

Sincerely,

Mrs. Pinto

49.

The person who an email is intended for is labeled a...

a)

Sender

b)

Blind Carbon Copier

c)

Recipient

d)

Carbon Copier

50.

________________ : This is where you write what the email is about.

a)

To

b)

body

c)

greeting

d)

Subject

51.

________________: This is where you write the email address of the person you are sending the email to.

a)

To

b)

Subject

c)

Greeting

d)

Body

e)

closing

52.

Why shouldn't you write an email like a text message?

4 lines
53.

What does it mean to proofread?

4 lines