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Communication & Conflict Resolution Quiz

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What type of body language is Zara displaying when she crosses her legs and arms?

a)

Open

b)

Aggressive

c)

Closed

d)

Neutral

2.

What is the process of sharing information, ideas, thoughts, and emotions between a sender and a receiver?

a)

Communication

b)

Language

c)

Journaling

d)

Conflict resolution

3.

Which of the following best describes phone conversations?

a)

Nonverbal communication

b)

Verbal communication

c)

Written communication

d)

Assertive communication

4.

What style of communication is Juan practicing when he expresses his feelings and suggests an alternative?

a)

Assertive

b)

Aggressive

c)

Passive

d)

Miscommunication

5.

Which form of listening is best known to promote feelings of connection, caring, and compassion?

a)

Appreciative

b)

Deep

c)

Deliberative

d)

Evaluative

6.

True or False: Tone and meaning are often lost when communicating through text messages.

a)

True

b)

False

c)

Sometimes

d)

Never

7.

What form of communication is eye contact considered?

a)

Nonverbal

b)

Verbal

c)

Face-to-face

d)

Written

8.

Which of the following describes a disagreement between a verbal message and a nonverbal message?

a)

Gestures

b)

Body language

c)

Mixed

d)

Confused

9.

Which of the following are forms of written communication?

a)

Voicemails

b)

Video messages

c)

Phone calls

d)

Emails

10.

What style of communication did Jaydon use when he yelled at the hall monitor?

a)

Passive

b)

Aggressive

c)

Appreciative

d)

Assertive