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WorksheetsMotivation theories
Total questions: 45
Worksheet time: 23mins
Which of the following is NOT a motivation theory listed in the learning material?
Taylor (scientific management)
Mayo (human relations theory)
Maslow (hierarchy of needs)
Locke (goal-setting theory)
Who is associated with the hierarchy of needs theory?
Taylor
Mayo
Maslow
Herzberg
What does Herzberg's theory focus on?
Scientific management
Human relations
Hierarchy of needs
Two factor theory
Which of the following is NOT directly linked to Motivation according to the diagram?
Customer Service
Recruitment & Training
Organisational Design
Market Trends
What is at the center of the diagram indicating the main focus of the various factors?
Leadership
Labour productivity
Motivation
Staff retention & Labour turnover
According to the diagram, which factor is directly influenced by Motivation and impacts the staff within an organization?
Customer Service
Recruitment & Training
Staff retention & Labour turnover
Organisational Design
What is motivation?
The process of promoting employees
Will to work
A method of employee evaluation
A financial reward system
What can be a source of motivation for employees?
Strict management
Desire to achieve certain goals
Fixed work hours
Limited responsibility
Which of the following is a financial method to motivate employees?
Praise
Responsibility
Salary
Feedback
Which of the following is a non-financial method to motivate employees?
Bonus
Commission
Passing on responsibility
Stock options
Which theorist is associated with the concept of "Scientific management"?
Mayo
Maslow
Taylor
Herzberg
What concept is Elton Mayo known for in the context of motivation theories?
Hierarchy of needs
Two-factor theory
Human relations management
Scientific management
Abraham Maslow is famous for which theory of motivation?
Human relations management
Scientific management
Hierarchy of needs
Two-factor theory
Herzberg's theory of motivation is known as the:
Hawthorne Effect
Hierarchy of needs
Human relations management
Two-factor theory
The Hawthorne Effect is associated with which theorist?
Maslow
Taylor
Mayo
Herzberg
According to Taylor's Theory of Motivation, what should managers maintain over their employees?
Limited control and supervision
Close control and supervision
No control and supervision
Periodic control and supervision
What style of management does Taylor's Theory of Motivation suggest?
Democratic style of management
Laissez-faire style of management
Autocratic style of management
Transformational style of management
According to Theory X by McGregor, which is a part of Taylor's Theory of Motivation, workers are believed to be motivated only by what?
Recognition
Job security
Money
Personal development
How does Taylor's Theory of Motivation suggest workers should be motivated?
By providing a fixed salary
By offering stock options
By giving them more vacation time
Using piece-rate payment
What is the first step in Taylor's Approach to Management according to the image?
Train the remaining workers to work like the best
Identify the most efficient workers
Pay workers based on productivity
Identify most efficient methods of production
According to Taylor's Approach to Management, how should workers be rewarded?
Based on seniority
Based on productivity (e.g., piece rates)
With fixed salaries
With bonuses at the end of the year
What does Taylor's Approach to Management suggest doing after identifying the most efficient methods of production?
Pay workers based on productivity
Train the remaining workers to work like the best
Increase the number of workers
Decrease production costs
For what reason has Amazon been heavily criticised in relation to its warehouses?
For its innovative technology in warehouses
For its piece-rate approach to rewarding and managing employees
For its excellent employee benefits
For its environmental sustainability efforts
How many levels of human needs are there according to Maslow's Theory of Motivation?
Three levels
Four levels
Five levels
Six levels
According to Maslow's Theory of Motivation, when can a worker be motivated by the opportunity of having the next need up in the hierarchy satisfied?
After all needs are met
Before any needs are met
Only once a lower level of need has been fully met
Continuously without any specific order
What should a business do to help workers fulfill each need in turn and progress up the hierarchy, as per Maslow's Theory of Motivation?
Offer the same incentive to all workers
Offer different incentives to workers
Avoid offering any incentives
Only focus on the top-level needs
According to Maslow's Hierarchy of Needs, which level of needs is considered the most fundamental and basic?
Social
Safety
Esteem
Psychological
What type of needs does Maslow's Hierarchy categorize as the desire for self-respect and level of status?
Safety
Social
Esteem
Self-actualisation
Which level of Maslow's Hierarchy of Needs is associated with feeling wanted, having a sense of belonging, and being part of a team?
Psychological
Safety
Social
Esteem
What is the highest level of Maslow's Hierarchy of Needs that represents the fulfillment of one's potential and achieving personal targets?
Esteem
Safety
Social
Self-actualisation
What does Herzberg's two-factor theory include as motivators?
Pay, working conditions, job security
Recognition for good work, opportunities for promotion
Job enrichment and empowerment
Ensuring hygiene factors are met
According to Herzberg's Theory of Motivation, what are hygiene factors?
Factors that directly motivate people to work harder
Factors that can de-motivate if not present but do not actually motivate employees to work harder
Factors that ensure job enrichment and empowerment
Factors that include giving responsibility and recognition for good work
What is suggested to motivate employees according to Herzberg's Theory of Motivation?
Use only motivators
Use only hygiene factors
Motivate by using motivators plus ensuring hygiene factors are met
Ignore both motivators and hygiene factors
What does job enrichment and empowerment involve in Herzberg's Theory of Motivation?
Increasing pay and job security
Delegating more power to employees to make their own decisions
Providing more working conditions and hygiene factors
Reducing the responsibilities of employees
According to Herzberg's Two Factor Theory, which of the following is considered a Motivator?
Pay & other financial rewards
Working conditions
Responsibility at work
Appropriate supervision & policies
Which of the following is classified as a Hygiene factor in Herzberg's Two Factor Theory?
Achievement & recognition
Meaningful, fulfilling work
Pay & other financial rewards
Responsibility at work
According to Mayo's Theory of Motivation, what are workers motivated by besides money?
Job titles
Human/social needs
Free meals
Longer vacations
What can increase motivation in workers according to Mayo's Theory?
Increased salary
Better communication between managers and workers
More holidays
Individual work assignments
What does Mayo's Theory suggest businesses should introduce to increase motivation?
Competitive environments
Team working and personnel departments that look after employees' interests
Strict dress codes
Longer working hours
What does Intellectual Engagement refer to in the context of employee engagement?
Feeling positive about doing a good job
Takes opportunities to share work-related issues with others at work
Thinking about the job and how to do it better
Having a sense of belonging to the workplace
Which type of engagement is characterized by feeling positive about doing a good job?
Intellectual Engagement
Social Engagement
Affective Engagement
Psychological Engagement
What is an example of Social Engagement at work?
Continuously learning about the job
Feeling proud of one's work achievements
Sharing work-related issues with colleagues
Seeking feedback on performance
What is a characteristic of an engaged employee?
Lacks interest in work
Has a will to work
Is positive about his/her work
Works only for incentives
What drives a motivated employee?
Engagement with fellow employees
Positive attitude towards work
Work incentives and/or satisfaction from work itself
Thinking hard about how to improve
Which of the following is true about employee engagement?
It is solely based on receiving work incentives
It involves having a negative outlook on work
It includes thinking hard about how to improve
It does not involve interaction with fellow employees
