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1101-TroyTech

Total questions: 63

Worksheet time: 37mins

Name
Class
Date
1.

Troytec training wants to install a network cable to run a television signal between two buildings. Which of the following cable types should it utilize?

a)

Fiber

b)

Coaxial

c)

Plenum

d)

Shielded

2.

Which cellular technology is compromised of HSPA+ and EV-DO to provide higher data speeds than previous cellular data protocols?

a)

5G

b)

4G

c)

3G

d)

LTE

3.

You are building a virtualization environment to host several secured Linux distributions as VMs. The VMs need to have access to the local corporate network and communicate with the host operating system, the other VMs, and the internal network clients. Still, they should not have access to the internet. Which of the following types of network connections should you configure for each VM?

a)

Private

b)

External

c)

Localhost

d)

Internal

4.

You have been asked to fix an old computer whose CD-ROM has stopped working. The CD-ROM drive is using a 40-pin ribbon cable, and you suspect the cable is defective. Which cable should you buy to replace the cable?

a)

IDE

b)

USB

c)

E SATA

d)

SATA

5.

You connected your laptop to a new wireless network and received an IP address automatically. Which of the following servers allowed this to occur?

a)

TACACS+ server

b)

DNS server

c)

Proxy server

d)

DHCP server

6.

Troytec Consulting Group is working with a new laptop manufacturer. The manufacturer wants to create the thinnest and lightest laptops in the world. To do this, they need to choose the right technology for their displays. Which technology should Troytec Consulting recommend to allow for the thinnest laptop displays?

a)

OLED

b)

LCD

c)

LED

d)

IPS

7.

You have decided that you wanted to install a second operating system on your computer. After installing the OS and rebooting the computer, you see the "Operating System Not Found" error on your display. You verify that the boot.ini file is configured properly, but the error still appears. What is MOST likely causing this error?

a)

The MBR boot loader was installed accidentally

b)

Windows Startup services are not properly running

c)

An unsupported version of Linux is installed

d)

An incompatible partition is marked as active

8.

You just heard of a new ransomware attack that has been rapidly spreading across the internet that takes advantage of a vulnerability in the Windows SMB protocol. To protect your network until Microsoft releases a security update, you want to block the port for SMB at your firewall to prevent becoming a victim of this attack. Which of the following ports should you add to your blocklist?

a)

445

b)

80

c)

22

d)

443

9.

Unfortunately, your friend never gave you the password for this laptop. Which of the following actions should you take to resolve this issue and get past this password screen?

a)

Disconnect the hard drive from the motherboard for a few minutes, reconnect it, and then power on the laptop

b)

Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop

c)

Remove the laptop's battery, wait a few minutes, reinsert the battery, and then power on the laptop

d)

Press and hold the power button down for a few minutes, attempt to power on the laptop

10.

Which of the following types of networking hardware is used to deliver broadband internet access using a hybrid fiber-coaxial (HFC) infrastructure?

a)

Cable modem

b)

Optical network terminal

c)

Digital subscriber line

d)

Software-defined networking

11.

On Tuesday evening, the company just pushed a new Windows 10 security update to all of its workstations. On Wednesday morning, the help desk receives numerous complaints about the network being slower than normal. Previously, the network was baselined at 1 Gbps as each workstation uses a wired CAT 6 connection. Today, a technician ran a speed test and saw the network was only reaching speeds of 100 Mbps. Which of the following is the MOST likely cause of the network slowdown?

a)

The DHCP server configuration is being used

b)

The network card drivers were updated last night

c)

The DNS server configuration is being used

d)

The network was reconfigured from DHCP to static

12.

You work as a computer technician for a production company that travels worldwide while filming and editing music videos. Due to the nature of video editing, you will be building a video production workstation for the company that will have the maximum amount of RAM, an 8-core CPU, a dedicated GPU, and a redundant array of solid-state devices for storage. You are now determining which power supply to install in the system. What is the MOST important characteristic to consider when choosing a power supply?

a)

Efficiency rating

b)

Input voltage

c)

Amperage of 12V rail

d)

Number of SATA connectors

13.

Which of the following locations are you likely to find the antenna wires located within a laptop or mobile device?

a)

Laying on top of the battery

b)

Connected externally via USB

c)

Positioned around the display panel

d)

Located under the keyboard

14.

Your computer keeps losing track of time and the date in the system. Which of the following is MOST likely causing this issue?

a)

The memory is corrupted

b)

The power supply is faulty

c)

The CMOS battery is dead and needs to be replaced

d)

The motherboard's device drivers need to be updated

15.

Which of the following devices have most of the same functionality as a personal computer but can be operated with a single hand?

a)

Smartphone

b)

Tablet

c)

Smartwatch

d)

Laptop

16.

Johnny is trying to download a file from a remote FTP server but keeps receiving an error that a connection cannot be opened. Which of the following should you do FIRST to resolve the problem?

a)

Ensure that port 161 is open

b)

Flush the DNS cache on the local workstation

c)

Validate the security certificate from the host

d)

Ensure that port 20 is open

17.

Troytec Training has recently purchased a new wireless printer and has asked you to configure it in their office. You have installed the necessary printer drivers on your workstation and have plugged the printer into the power outlet. You just configured the printer to connect to the guest wireless network. Next, you try to print a test page, but nothing prints out. Which of the following is the most likely cause for the printing the test page?

a)

You forgot to configure your workstation as a print server

b)

You didn't configure the printer to use the Internet Printing Protocol (IPP)

c)

You connected the printer to the guest wireless network instead of the corporate wireless network

d)

You didn't enable DHCP on your workstation

18.

Which of the following ports should you unblock at the firewall if your workstation cannot access http://www.Troytectraining.com but can access https://www.Troytectraining.com?

a)

80

b)

53

c)

445

d)

443

19.

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component's name onto the proper location on the motherboard.)

4 lines
20.

Using the image of the motherboard above, which of the following correctly indicates the circled area?

a)

CPU power

b)

CPU slot

c)

Mini PCIe

d)

Memory slot

21.

Which of the following type of hard disk drives would be installed in a low-end office desktop?

a)

5400 rpm

b)

7200 rpm

c)

15,000 rpm

d)

10,000 rpm

22.

You and your friends are hanging out in a bar downtown and notice that the entire area around the bar has a great wireless network called "Downtown Metro." This wireless network was built by the city and currently covers about 5 square blocks of the downtown area. What type of network best classifies this wireless network?

a)

LAN

b)

PAN

23.

Which of the following ports is used by LDAP by default?

a)

A. 53

b)

B. 427

c)

C. 3389

d)

D. 389

24.

Which of the following Wi-Fi channels in the 2.4 GHz frequency band are only supported in Europe and Japan due to government regulations?

a)

A. 13

b)

B. 11

c)

C. 6

d)

D. 1

25.

Which of the following types of connectors are used to terminate a CAT 5e network cable?

a)

A. RJ-45

b)

B. Molex

c)

C. F type

d)

D. RJ-11

26.

You are building a Desktop PC for a newly hired employee at Troytec Training. The computer's motherboard doesn't have a wireless network adapter integrated into it, so you need to purchase an expansion card to provide this functionality. Which of the following motherboard connections will most likely be used to connect the wireless network adapter card?

a)

A. AGP

b)

B. E SATA

c)

C. PCIe1

d)

D. PCIe x16

27.

A network technician connects three temporary office trailers with a point-to-multipoint microwave radio solution in a wooded area. The microwave radios are up, and the network technician can ping network devices in all of the office trailers. However, users are complaining that they are experiencing sporadic connectivity. What is the MOST likely cause of this issue?

a)

Latency

b)

Split horizon

c)

Interference

d)

Throttling

28.

You are setting up a projector and a laptop for a big presentation in the Troytec Training conference room. You start up the presentation software and mirror the laptop's display to the projector. The image on the screen from the projector is flickering intermittently, but the image on the laptop's display is working with no issues. You attempt to change the laptop's resolution to a lower setting and a higher setting, but still, the projector's flickering persists. Which of the following steps should you attempt NEXT?

a)

Ensure the project's power cable is connected securely

b)

Ensure the display cable is securely connected to both the laptop and the projector

c)

Change the color depth setting on the projector

d)

Change the aspect ratio from 16:9 to 4:3 on the laptop

29.

Molly enjoys playing an online MMORPG each day after work. To access the game, she simply enters the website address and logins in to begin playing. Today, she tried to access the game from her laptop at work, but she couldn't launch the game. What is most likely causing the issue?

a)

The game is blocked by the work network.

b)

Her laptop does not meet the game's system requirements.

c)

She forgot her login credentials.

d)

The game servers are down for maintenance.

30.

Which of the following synchronization methods does NOT work with Android devices?

a)

Google Workspace

b)

Flickr

c)

Office 365

d)

iTunes

31.

A customer contacts the service desk because their laptop will not power on when plugged in, and the battery is dead. The service desk replaces its battery, connects it to a different power adapter, and the laptop works all day until the battery runs out. Now, the laptop won't turn on, and the battery won't charge. Which of the following do you recommend to solve this issue?

a)

Replace the power adapter

b)

Replace the battery

c)

Replace the DC jack

d)

Connect the laptop to a 220v outlet

32.

You are configuring a new client workstation on the network. Which type of IP address should you configure it with?

a)

Static

b)

Dynamic

c)

APIPA

d)

Link-local

33.

Which of the following statements about the 5.0 GHz wireless frequency used by Wi-Fi is correct?

4 lines
34.

What describes an IPv6 address of ::1?

a)

Public

b)

Broadcast

c)

Multicast

d)

Loopback

35.

A computer technician is replacing a failed power supply in a customer's gaming workstation that contains multiple hard drives and a dedicated graphics card. Which of the following are the two most important things for the technician to consider when selecting a power supply replacement for this system? (Select TWO)

a)

Number and type of connectors

b)

Dual voltage

c)

Wattage rating

d)

Dual rail

36.

Jason has just returned to his office after vacation and is attempting to access Troytectraining.com. He receives an error that he cannot connect to the website. He then tries to connect to the company's local intranet server, which he can connect to without any issues. Next, he pings the IP address for Troytectraining.com and gets a success connection. Finally, he tries to ping Troytectraining.com by its domain name, and then he receives an error. Which of the following commands should Jason enter NEXT to try and resolve this issue?

a)

ipconfig /all

b)

ipconfig /release

c)

ipconfig /renew

d)

ipconfig /flushdns

37.

A computer technician is building a server that will run multiple virtual machines simultaneously. Which CPU technology should be selected so that the processor can utilize two logical cores?

a)

Multi-core processor

b)

Hyperthreading

c)

32-bit CPU

d)

Dedicated GPU

38.

You are installing a new projector in a customer's home theater room. After connecting the projector and powering it on, you notice some odd debris displayed on the screen. Which of the following should you do to correct this?

a)

Adjust color pattern

b)

Clean artifacts on the protective glass

c)

Degauss the projector

d)

Replace the bulb with correct lumens

39.

During a disaster recovery, which of the following statements is true?

a)

Both a virtual machine and a physical server has the same downtime

b)

A virtual machine has more downtime than a physical server

c)

A virtual machine cannot be used for redundancy or load balancing

d)

A virtual machine has less downtime than a physical server

40.

Your desktop computer is currently running out of internal storage space. You want to upgrade the workstation with more internal storage to store additional videos, photos, and backups. Which of the following is the BEST storage solution to avoid having to expand again next year while still meeting your need to store more data?

a)

1 TB SSD

b)

50 TB SAN

c)

5 TB NAS

d)

3 TB HDD

41.

Which of the following cloud services should an organization choose in order to deliver virtual desktops to end-users over the Internet on a per-user license basis?

a)

PaaS

b)

SaaS

c)

DaaS

d)

IaaS

42.

You are attempting to troubleshoot a computer for a user. When you attempt to turn on the computer by pressing the power button, the computer turns on, and the fan spins normally. There is no output displayed on the screen from the PCIe x16 video card. You turn off the computer, remove the processor and the memory, and attempt to power on the computer again. During the boot-up sequence, you do not hear any POST beep codes, but the fans still spin normally. Which of the following is the MOST likely cause of his issue?

a)

The power supply's voltage switch is set to 240V but the power outlet is providing 110V

b)

The CMOS battery needs to be replaced

c)

The motherboard has failed and needs to be replaced

d)

The power supply wattage is too low for the components in the computer

43.

Jason’s laptop display appears to be extremely dim. He set the brightness to the highest level and attempted to adjust the control, but the image still appears extremely dim. Jason notices that if he points his smartphone’s flashlight at the screen, then he can see the image better. Which of the following components on the laptop should he replace to fix this issue?

a)

LCD panel

b)

Inverter

c)

Graphics card

d)

Digitizer

44.

Which cloud computing concept is BEST described as focusing on the replacement of applications and programs on a customer's workstation with cloud-based resources?

a)

SaaS

b)

IaaS

c)

DaaS

45.

You just rebooted your Windows 10 workstation, and the desktop's background picture looks strange. Upon closer examination, you notice that only a few hundred unique colors are being shown in the image. Which of the following settings should you reconfigure?

a)

Refresh rate

b)

App size

c)

Color depth

d)

Resolution

46.

Using the image above, which of the following correctly identifies the fiber optic connector shown as Connector C?

a)

F

b)

ST

c)

SC

d)

LC

47.

Which of the following is an open-source wireless communication protocol operating in the 2.4 GHz frequency band and is primarily used for home automation?

a)

Zigbee

b)

Bluetooth

c)

Wi-Fi

d)

Z-Wave

48.

What describes how many times the image on the monitor changes per second?

a)

Resolution

b)

Aspect ratio

c)

Refresh rate

d)

Frame rate

49.

Which of the following is a connection-oriented protocol that utilizes TCP?

a)

TFTP

b)

DHCP

c)

HTTPS

d)

SNMP

50.

Which of the following ports is used by the Service Location Protocol when organizing and locating printers, databases, and other resources in a network?

a)

443

b)

389

c)

427

d)

445

51.

Which of the following technologies can provide the precise latitude and longitude of a device's location when it is located outdoors?

a)

Cellular

b)

Wi-Fi

c)

Bluetooth

d)

GPS

52.

Tamera was responding to a complaint that one of the employees is having problems with the wired network connection on their laptop. She investigated the issue to see why it will not connect to the network. Tamera looked at the indicator lights, but she doesn't see the blinking she expected to view. Instead, the light is steady. What is MOST likely the issue?

a)

Intermittent connectivity

b)

No network activity

c)

TCP/IP configuration

d)

Low RF signal

53.

Tim, a help desk technician, receives a call from a frantic executive who states that their company issued smartphone was stolen during their lunch meeting with a rival company’s executive. Tim quickly checks the MDM administration tool and identifies that the user’s smartphone is still communicating with the MDM, and displays its location on a map. What should Tim do next to ensure the stolen device's data remains confidential and inaccessible to the thief?

a)

Identify the IP address of the smartphone

b)

Remotely encrypt the device

c)

Perform a remote wipe of the device

d)

Reset the device's password

54.

Using the image of the motherboard above, which of the following correctly indicates the circled area?

a)

Audio connector

b)

Reset jumper

c)

USB connector

d)

Fan power

55.

You are troubleshooting a workstation for a customer. The workstation will not boot. When it is powered on, an error message of "OS not found" is displayed on the screen. What is the MOST likely solution to fix this error?

a)

Repartition the drive

b)

Repair the GPT

c)

Perform a chkdsk

d)

Replace the HDD with an SSD

56.

Which of the following types of USB connection can support up to 4 watts of power per connected device?

(a)  

57.

Which of the following is the MOST dangerous type of threat when using virtualization?

a)

VM escape

b)

VM sprawl

c)

Virtual NIC duplication

d)

Rogue VM

58.

Which of the following statements about an eSATA connection is correct?

a)

eSATA is used to add additional internal storage devices

b)

eSATA is slower than USB 3.0

c)

eSATA uses unshielded cables

d)

eSATA is used to add additional external storage devices

59.

Your company has recently migrated much of your data center to the cloud. Now, your boss needs a method to monitor all services used in supporting your customers to be properly billed based on their usage. Which of the following cloud computing concepts is your boss describing?

a)

Rapid elasticity

b)

On-demand

c)

Measured services

d)

Resource pooling

60.

Which of the following DC voltages are not found within a printer when the laser printer converts AC power into DC power for use?

a)

+5 VDC

b)

-5 VDC

c)

-24 VDC

d)

+24 VDC

61.

What type of cloud model would allow the sharing of resources by multiple organizations to create a service that benefits all of its members?

a)

Hybrid Cloud

b)

Private Cloud

c)

Public Cloud

d)

Community Cloud

62.

Jason just printed out a test page: Which of the following components is most likely to cause a ghost image to appear on the printout such as the one above?

a)

Scanner assembly

b)

Fuser

c)

Drum

d)

Toner cartridge

63.

Troytec Security Group has established a Security Operations Center (SOC) that operates 24/7. They have several 65" plasma TVs at the front of the room that are used as computer displays to show open tickets. You turned off the televisions to clean the screens and noticed that the company logo is still visible in each of the screens' upper left corners. Which of the following should you do to correct this?

a)

Replace the plasma TVs

b)

Replace the HDMI cable

c)

Replace the video card

d)

Degauss the television