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WorksheetsVerbal and Non Verbal Communication Quiz
Total questions: 29
Worksheet time: 15mins
Verbal communication refers to _______.
the use of sounds and language to relay a message
the use of body language to convey emotions
the use of facial expressions to communicate
the use of gestures to express thoughts
Language is _______.
a collection of symbols that is given meaning when it is put to use
a random assortment of sounds
a fixed set of rules that never change
a tool used only for writing
Verbal communication allows you to _______.
express desires, ideas, and concepts
perform complex mathematical calculations
build physical structures
navigate using a map
What is the purpose of verbal communication? _______.
To relay messages to one or more receivers
To confuse the listener
To create noise
To avoid interaction
What are the three major factors that affect verbal communication?
Culture, Relationships, and Frames
Language, Tone, and Context
Environment, Feedback, and Noise
Gestures, Expressions, and Posture
_______ you are, _______ you are from, and your _______ and _______ all impact how you _______ and how you _______.
Who, where, beliefs, values, communicate verbally, interpret verbal communication
What, when, thoughts, actions, speak loudly, listen carefully
How, why, dreams, goals, write clearly, read thoroughly
Which, whom, habits, routines, act decisively, observe quietly
How do relationships and verbal communication affect one another? _______.
Verbal communication helps a person to develop and maintain relationships with others. Relationships also influence the meanings that are given to words.
Verbal communication has no impact on relationships, as they are solely based on non-verbal cues.
Relationships are only affected by non-verbal communication, not verbal communication.
Verbal communication is irrelevant in the context of relationships.
How do frames affect verbal communication? _______.
Frames help people make sense of communication. Frames provide insight into how one should communicate and behave.
Frames make communication more complex and harder to understand.
Frames are irrelevant to verbal communication.
Frames only affect non-verbal communication.
What are the four common barriers to verbal communication?
Word choice & tone, differing perspectives, poor communication techniques, and language barriers
Effective listening, clear articulation, mutual understanding, and feedback
Cultural differences, active listening, empathy, and non-verbal cues
Open-ended questions, summarizing, paraphrasing, and clarifying
How does word choice and tone affect verbal communication? _______.
Word choice should be clear and represent the information you want to communicate. Tone should support the message and indicate your feelings or emotion behind the message.
Word choice and tone have no impact on verbal communication.
Word choice is more important than tone in verbal communication.
Tone is irrelevant as long as the word choice is correct.
How do differing perspectives affect verbal communication? _______.
People send and receive information from their own perspective, which affects how they interpret information.
Differing perspectives always lead to misunderstandings in communication.
Verbal communication is unaffected by differing perspectives.
Differing perspectives ensure that everyone understands the message in the same way.
How do poor communication techniques affect verbal communication?
Poor communication techniques can cause misunderstanding between people who are communicating.
Poor communication techniques always lead to successful communication.
Poor communication techniques enhance clarity and understanding.
Poor communication techniques have no impact on verbal communication.
How do language barriers affect verbal communication?
It can be very difficult to communicate with someone who speaks a different language. Misunderstanding or no interpretation of meaning could occur.
Language barriers have no impact on communication as gestures can always be used.
Language barriers make communication easier as they encourage creativity.
Language barriers only affect written communication, not verbal.
What are some steps you can take to reduce communication challenges?
Improve active listening skills
Ignore feedback
Avoid eye contact
Use complex jargon
What is nonverbal communication?
The intentional or unintentional transmission of meaning through an individual’s unspoken physical and behavioral cues.
A form of communication that relies solely on spoken words.
The use of written language to convey messages.
The process of exchanging information through digital platforms.
How do facial expressions help you interpret nonverbal communication?
Facial expressions can help you determine how a person is feeling about information they have received.
Facial expressions are irrelevant in understanding nonverbal cues.
Facial expressions only convey confusion and nothing else.
Facial expressions are always misleading and should be ignored.
What is a gesture?
A movement or position of the hand, arm, body, head, or face that is expressive of an idea, opinion, emotion, etc.
A type of musical instrument
A form of written communication
A type of food preparation technique
What has a large impact on gestures?
Culture
Weather
Technology
Diet
Body language and posture can indicate:
Feelings and attitude
Weather conditions
Mathematical skills
Favorite food
Proxemics is:
How close someone else is to your personal space.
The study of body language.
The science of time management.
The art of verbal communication.
What factors affect acceptable proxemics?
What’s allowed socially, cultural expectations, situational factors, personality characteristics, and level of familiarity.
Weather conditions, time of day, and clothing style.
Dietary preferences, exercise habits, and sleep patterns.
Favorite color, preferred music genre, and favorite food.
What are the three types of eye signals?
Eye contact, blinking, and pupil size.
Eye color, eye shape, and eye movement.
Eyelash length, eyebrow position, and eye redness.
Eye shadow, eye liner, and eye mascara.
What information can you gain from eye signals?
A person’s intent, how a person is dealing with a situation, and emotions and chemical levels.
The exact thoughts of a person.
The future actions of a person.
The complete medical history of a person.
What is haptics?
Communicating through touch.
A type of visual art.
A method of sound amplification.
A form of digital encryption.
What can touch communicate?
Affection, familiarity, sympathy, power or control, and many other emotions.
Mathematical equations and formulas.
Historical events and timelines.
Scientific theories and hypotheses.
How does appearance behave as nonverbal communication?
Your outward appearance gives others an impression of you.
Appearance has no impact on communication.
Only verbal communication matters in social interactions.
Nonverbal cues are irrelevant in professional settings.
What is one of the factors that plays a part in how appearances are judged?
Culture
Weather
Diet
Technology
What are artifacts?
Objects and images which are also used to communicate nonverbally.
Natural formations found in the environment.
Digital files stored on a computer.
Scientific theories about ancient cultures.
What are some common artifacts?
Emojis, avatars, uniforms, wedding rings.
Smartphones, laptops, tablets, headphones.
Cars, bicycles, buses, trains.
Books, magazines, newspapers, journals.
