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PHS 1st SEMESTER FINAL EXAM REVIEW

Total questions: 127

Worksheet time: 1hrs 4mins

Name
Class
Date
1.

Current medical practices with ties to historical procedures include

a)

improved hygiene and hand washing

b)

use of leeches

c)

acupuncture

d)

All of the above.

2.

Medical technologies invented between 1600 and 1800 AD did not include

a)

microscopes

b)

bifocals

c)

lasers

d)

dissection

3.

Which of the following is not a recent advancement in healthcare?

a)

genetic testing

b)

trepanning

c)

miniaturization

d)

stem cell research

4.

One example of medical miniaturization is the

a)

heart pacemaker

b)

brain shunt

c)

dental implant

d)

catheter

5.

Ultrasounds, computed tomography (CT), and magnetic resonance imaging (MRI) are all examples of

a)

integrative therapy

b)

medical imaging

c)

genomic medicine

d)

complementary advancements

6.

The technology that utilizes computer software and systems to access patient records, record vital signs, and update treatments for a specific patient is known as

a)

information technology assistance

b)

digital medical access

c)

patient information imaging

d)

electronic health records

7.

Patients are looking for medical care that is more and pays attention not only to their physical requirements, but also to their emotional, social, and even spiritual needs.

a)

naturalistic

b)

advanced

c)

holistic

d)

technological

8.

The ________ studies the effectiveness of alternative medical treatments.

a)

Department of Health and Regulatory Services

b)

National Health Defense Association

c)

National Institute of Health

d)

National Center of Complementary and Alternative Medicine

9.

Which of the following factors is a main cause of insurance accessibility issues?

a)

increasing costs of health insurance

b)

cultural factors negatively influence healthcare decisions

c)

distrust of government health agencies

d)

few educational programs that promote community resources

10.

The Act calls for major changes to the US healthcare system that will provide care to a larger number of citizens.

a)

National Health Defense

b)

Patient Protection and Affordable Care

c)

Health and Regulatory Services

d)

Health and Well Being for All

11.

Which of the following is not included in the health science career cluster's five occupational pathways?

a)

health informatics services

b)

child health services

c)

diagnostic services

d)

biotechnology research and development

12.

Which of the following is the primary reason healthcare employment opportunities are on the rise?

a)

aging population and longer life expectancy

b)

increase in high school career and technology programs offered

c)

advancements in medical research and technology

d)

greater acceptance of alternative medicines and therapies

13.

Healthcare workers earn credentials by completing specialized ____and passing a licensing test before they are certified to work.

a)

college courses

b)

training programs

c)

high school courses

d)

exam prep

14.

Healthcare workers often progress to more advanced positions by seeking postsecondary education and training at ____.

a)

community colleges and technical colleges

b)

public and private colleges and universities

c)

institutes of technology and career colleges

d)

All of the above.

15.

Students learn how to contribute to the delivery of safe and effective healthcare by studying course content based on the _____.

a)

health and technology essential knowledge and skills

b)

legal and ethical healthcare guidelines

c)

healthcare foundation standards

d)

Fundamentals of Health Occupation statistics

16.

Which of the following jobs requires adjusting to new equipment, updated technologies, and revised software?

a)

health informatics

b)

medical software

c)

healthcare volunteering

d)

medical education

17.

Which of the following are not considered a display of professional dress and mannerisms?

a)

minimal jewelry and light makeup for women

b)

modest skirts and tops for women

c)

clothes and tattoos that are an expression of a vibrant personality

d)

neat, clean, well-kept slacks and shirts for both genders

18.

_______workers assemble and organize a patient's health information to create a medical record.

a)

Health information facilitation

b)

Health information management

c)

Health technology services

d)

Information acquisition

19.

Which of the following elements should be included in a medical record?

a)

complete medical and treatment history

b)

family medical history

c)

personal identifiable information

d)

All of the above.

20.

When a health information technician passes a certification test and regularly updates that certification, this is known as being _____

a)

minimally qualified

b)

employable

c)

credentialed

d)

certified

21.

_______workers train in computer science and provide support for the electronic health records that other healthcare workers use to document a patient's health information.

a)

Hospital Management

b)

Health Information Technology

c)

Health Information Management

d)

Health Computer Science

22.

The area of _______ examines how medical information moves in an electronic environment.

a)

technology logistics

b)

applied informatics

c)

applied technologists

d)

applied logistics

23.

Which of the following fields requires a bachelor's or master's degree in medical informatics, computer science, public health, or another field related to health science?

a)

health informatics

b)

medical computer software applications

c)

health technology and engineering

d)

public health research

24.

Which of the following is necessary to become a medical assistant?

a)

an associate's degree

b)

a bachelor's degree

c)

a one- to two-year internship

d)

None of the above.

25.

Health educators are required to have at least a(n) ________________.

a)

high school degree

b)

bachelor's degree

c)

master's degree

d)

on-the-job training certificate

26.

A clinic or hospital's interdisciplinary healthcare team may include

a)

doctors, nurses, and therapists

b)

medical assistants

c)

insurance representatives

d)

All of the above.

27.

Which of the following components would most likely not be in a career portfolio?

a)

letters of recommendation

b)

HIPAA regulations

c)

samples of projects that demonstrate skills

d)

awards received

28.

________include tools such as questionnaires and surveys that individuals can use to find careers that will match their individual needs.

a)

Career assessments

b)

Interest portfolios

c)

School-to-work pathway indicators

d)

Personality profiles

29.

Career portfolios should not contain _______.

a)

a résumé

b)

letters of recommendation

c)

a list of hobbies and interests

d)

health certifications you have earned

30.

________ is an organization specifically for future healthcare workers, which allows students to develop leadership skills, learn more about career training programs, and participate in service-learning and other volunteer opportunities.

a)

Future Healthcare Workers Association

b)

Skills USA

c)

HOSA—Future Health Professionals

d)

Health Occupation Services of America

31.

Which of the following elements must be considered when deciding the best method for delivering a message?

a)

how many people will receive the message

b)

whether a written record of the information is needed

c)

how quickly the receiver needs the information

d)

All of the above.

32.

Effective communication requires _________.

a)

approval skills

b)

protocol skills

c)

observation skills

d)

All of the above.

33.

Through _____, the sender learns that the receiver has understood the message as it was intended.

a)

observation

b)

listening

c)

feedback

d)

communication

34.

Which of the following is a good way to improve listening skills and understand a message?

a)

facing the sender

b)

avoiding eye contact

c)

interrupting the speaker

d)

All of the above.

35.

Which of the following is a characteristic of a good listener?

a)

filling in moments of silence to keep the conversation going

b)

providing feedback by asking further questions

c)

turning away from the speaker

d)

finishing the speaker's sentence

36.

Proper communication skills for healthcare workers do not include _________.

a)

speaking clearly and distinctly

b)

speaking to the listener, individually or as a crowd

c)

using medical terminology to add value to your message

d)

choosing words that your audience will understand

37.

To improve reading comprehension skills, healthcare workers are advised to _______.

a)

read without purpose

b)

read actively

c)

ignore new vocabulary

d)

All of the above.

38.

A smile or sneer, a raised eyebrow or frown, and a shrug or clenched fist are all examples of nonverbal messages sent through _______.

a)

observation

b)

cultural communications

c)

body language

d)

impressions

39.

Through the use of ______, healthcare workers are alert to situations in which a patient's verbal and nonverbal messages don't match.

a)

observation

b)

communication

c)

protocols

d)

listening

40.

Healthcare workers consciously use their own body language to improve patient care by ________.

a)

looking at patients when they are speaking

b)

leaning slightly toward a patient to convey interest in what is being said

c)

nodding and acknowledging what is being said

d)

All of the above.

41.

A (n) ________ is critical to providing consistent patient care and coordinating care and treatment between different caregivers and settings.

a)

medical record

b)

health assessment

c)

health history

d)

patient profile

42.

The patient's ______ shows major illnesses and surgeries, as well as those of close relatives.

a)

personal profile

b)

family and personal history

c)

medical health inventory

d)

health assessment indicators

43.

Why is it important to be familiar with the "do not use" list of abbreviations?

a)

Many healthcare providers will refuse to act on a chart order if improper abbreviations are used.

b)

HIPAA rules require the use of a certain list of abbreviations.

c)

Patients could receive the wrong treatment.

d)

Abbreviations should be avoided entirely in most situations.

44.

SOAP, a method for communicating information to other healthcare providers and for allowing providers to retrieve all patient records, stands for _______.

a)

Systematic Operations And Procedures

b)

Subject, Object, Action, Procedures

c)

Symptoms, Operations, Action Plan

d)

Subjective, Objective, Assessment, Plan

45.

Which component of SOAP includes a direct statement from the patient describing his or her own condition?

a)

Subjective

b)

Objective

c)

Assessment

d)

Plan

46.

____ refers to the forms and notes that healthcare workers add to a medical record by way of charting.

a)

Progress notes

b)

Medical documentation

c)

Narrative notes

d)

Health assessments

47.

Which of the following components is included in proper phone etiquette?

a)

using a businesslike tone of voice in a high pitch

b)

answering the phone within five rings

c)

using a pleasant tone of voice in a low pitch

d)

answering the phone while eating or drinking

48.

A patient’s ____ affects his or her ability to understand how to dispense medicine, prepare for a surgical procedure, and even navigate a healthcare facility.

a)

healthcare skills

b)

technical skills

c)

health literacy

d)

communication skills

49.

The ____ record has the potential to speed up the documentation process, improve the accuracy of patient records, and expand access to complete medical records for all providers.

a)

electronic health

b)

virtual medical

c)

documented medical

d)

telecommunication

50.

Which of the following is not a benefit of increased use of electronic health records?

a)

improved care coordination

b)

increased medical costs

c)

improved quality and convenience

d)

improved patient outcomes

51.

In a system, the ____ includes the population being served and the reason they need or want services.

a)

input

b)

throughput

c)

output

d)

feedback loop

52.

____ refers to how the system processes or uses the inputs.

a)

Input

b)

Throughput

c)

Output

d)

Feedback loop

53.

In a system, the ____ refers to the results produced by the system’s functioning.

a)

input

b)

throughput

c)

output

d)

feedback loop

54.

Which of the following organizations is an example of a nonprofit healthcare system?

a)

March of Dimes

b)

Red Cross

c)

American Heart Association

d)

All of the above.

55.

Which of the following agencies monitors disease epidemics, provides disaster relief, and sets international standards?

a)

World Health Organization

b)

Centers for Disease Control

c)

International Health Aid Agency

d)

All of the above.

56.

____ care facilities provide skilled nursing care and rehabilitation services for residents who will live in the facility for many months or years.

a)

Ambulatory

b)

Long-term

c)

Outpatient

d)

Hospice

57.

____ care is available for clients who have been diagnosed with a terminal disease and generally have less than six months to live.

a)

Ambulatory

b)

Long-term

c)

Outpatient

d)

Hospice

58.

The ____ Act of 2010 requires all Americans to participate in health insurance plans provided by their employers or to purchase insurance through public health insurance exchanges.

a)

United Healthcare

b)

Affordable Care

c)

Medical Treatment

d)

Health Insurance and Coverage

59.

Which of the following is an example of a managed care plan?

a)

preferred provider organizations

b)

point of service plans

c)

exclusive provider organization plans

d)

All of the above.

60.

Which type of insurance plan only covers care from providers within the network and generally has low deductibles or copayments, or none at all beyond the monthly premium?

a)

Health Maintenance Organizations

b)

Preferred Provider Associations

c)

Exclusive Health Care Provider Services

d)

Managed Health Organizations

61.

Which of the following are preventive care and healthy lifestyle promotions used by healthcare providers and government agencies to reduce healthcare costs?

a)

routine exams and immunizations

b)

restrictive diet and exercise programs

c)

mandatory community education programs

d)

All of the above.

62.

Which of the following are effective ways healthcare workers can reduce healthcare costs?

a)

using good communication skills

b)

carefully using supplies and equipment

c)

keeping accurate records

d)

All of the above.

63.

If a patient complains about the unauthorized release of private medical information, which type of law violation is this?

a)

criminal

b)

constitutional

c)

civil

d)

commonwealth

64.

Someone practicing healthcare without the proper credentials has committed a ____ law violation.

a)

criminal

b)

constitutional

c)

civil

d)

commonwealth

65.

A(n) ____ is a harmful action that causes injury, restricts someone’s freedom, or damages property.

a)

civil offense

b)

criminal clause

c)

tort

d)

medical malpractice offense

66.

Medical information can be released legally for all of the following reasons except to ____.

a)

send patient information to another healthcare provider

b)

file insurance claims

c)

comply with court orders

d)

update records for treatment information

67.

Groups of molecules form ____, which are the structures within cells.

a)

membranes

b)

organelles

c)

triglycerides

d)

saturated compounds

68.

____ may have specialized roles throughout the body in nerves, bones, blood, or muscles.

a)

Membranes

b)

Cells

c)

Organelles

d)

Complex compounds

69.

____ moves ribosomes in and out of the nucleus as they are assembled.

a)

Endoplasmic reticulum

b)

Organelle

c)

DNA

d)

Cytoplasm

70.

The ____ inspects, sorts, and packages proteins for use within or removal from the cell.

a)

membranes

b)

Golgi apparatus

c)

cytoplasm

d)

nucleus

71.

Which of the following tissues is important for providing support, absorbing shock, and storing and transporting nutrients?

a)

connective tissue

b)

nervous tissue

c)

muscular tissue

d)

epithelial tissue

72.

Which of the following tissues conducts impulses to and from body organs?

a)

connective tissue

b)

nervous tissue

c)

muscular tissue

d)

epithelial tissue

73.

____ tissue is important for movement.

a)

Connective

b)

Nervous

c)

Muscular

d)

Epithelial

74.

Which of the following tissues forms a protective covering, allows the absorption of nutrients, helps to filter harmful substances out of the blood, and forms secretions?

a)

connective tissue

b)

nervous tissue

c)

muscular tissue

d)

epithelial tissue

75.

The ____ system is made up of bones and ligaments and its key purpose is to provide support and protection.

a)

lymphatic

b)

respiratory

c)

excretory

d)

skeletal

76.

The ____ system is made up of the heart and blood vessels and its key purpose is to transport blood throughout the body.

a)

cardiovascular

b)

excretory

c)

nervous

d)

muscular

77.

Therapists may work in ____.

a)

hospitals and clinics

b)

public and private schools

c)

gyms and private swimming pools

d)

All of the above.

78.

Which of the following describes the job of an occupational therapist?

a)

plans rehabilitative programs to relieve pain

b)

administers radiation to treat cancer

c)

plans rehabilitative programs to restore vocational and daily living skills

d)

plans and implements fitness programs

79.

Which of the following describes the job of an audiologist?

a)

performs therapeutic massage of soft tissues and joints

b)

plans and implements fitness programs

c)

prevents and treats muscle and bone injuries

d)

assesses and treats hearing, balance, and related ear problems

80.

Therapy assistants are often required to have a(n) ____.

a)

on-the-job training certificate

b)

associate’s degree

c)

bachelor’s degree

d)

two-year internship program

81.

Which of the following do therapy aides need to complete?

a)

a specialized training course of one year or less

b)

associate’s degree

c)

bachelor’s degree

d)

two-year internship program

82.

Before someone can become a dentist, he or she must ____.

a)

pass a dental admissions test

b)

obtain a four-year bachelor’s degree

c)

pass a dentistry licensing exam

d)

All of the above.

83.

____ work directly with patients to clean teeth, take and develop oral X-rays, assess the health of patients’ gums, and teach patients how to practice good oral care.

a)

Prosthodontists

b)

Orthodontists

c)

Hygienists

d)

Periodontists

84.

A(n) ____ may be found working directly with the dentist in the treatment area, making casts of the teeth from impressions, or scheduling appointments in the reception area.

a)

dental assistant

b)

hygienist

c)

prosthodontist aide

d)

orthodontist

85.

The training a new doctor goes through immediately after graduating from medical school is referred to as ____.

a)

postgraduate study

b)

residency

c)

on-the-job training

d)

hospital supervision

86.

Which of the following healthcare workers completes a one-year technical training program and can perform additional nursing tasks such as giving injections, monitoring catheters, and dressing wounds?

a)

licensed vocational nurse

b)

medical resident

c)

certified nursing assistant

d)

certified professional nurse

87.

Which of the following occupations is available to an advanced practice nurse who has a master’s degree?

a)

nurse practitioner

b)

registered nurse anesthetist

c)

certified nurse midwife

d)

All of the above.

88.

Which of the following is not included in the normal care a nurse provides for a patient?

a)

starting, maintaining, and discontinuing intravenous lines

b)

diagnosing an illness

c)

administering therapies and treatments

d)

observing the patient and recording those observations

89.

Which of the following therapeutic careers requires an associate’s degree or less training?

a)

medical resident

b)

pharmacy technician

c)

physician assistant

d)

registered nurse

90.

In a(n) ____ nursing care model, one RN, LPN, or LVN is assigned several patients and is responsible for carrying out all aspects of care for as long as the patients are in the care unit.

a)

primary

b)

unit

c)

secondary

d)

functional

91.

In a(n) ____ nursing care model, each nurse is responsible for completing a set of assigned tasks for every patient or resident.

a)

primary

b)

patient

c)

formal

d)

functional

92.

Gowns, gloves, face shield, mask, and goggles are all considered ____.

a)

health and hygiene equipment

b)

personal protective equipment

c)

standard sterilization apparel

d)

None of the above.

93.

For which of the following types of workers is dependability most essential?

a)

biotechnology workers

b)

therapeutic workers

c)

diagnostic workers

d)

informatics workers

94.

When a person is apologetic and uses a tentative tone of voice in an attempt to avoid conflict, he or she is considered ____.

a)

passive

b)

aggressive

c)

passive-aggressive

d)

assertive

95.

People who are loud, use a demanding tone of voice, and use “you” statements to accuse or humiliate others are considered ____.

a)

passive

b)

aggressive

c)

passive-aggressive

d)

assertive

96.

When a person uses a sarcastic tone of voice and says “yes” but means “no,” he or she is considered ____.

a)

passive

b)

aggressive

c)

passive-aggressive

d)

assertive

97.

People who use a firm tone of voice and “I” statements to express feelings and opinions clearly are considered ____.

a)

passive

b)

aggressive

c)

passive-aggressive

d)

assertive

98.

SBAR, the standardized communication format used for reporting changes in a patient’s status, stands for ____.

a)

Status, Behavior, Attitude, and Referral

b)

Situation, Background, Assessment, and Recommendation

c)

Status, Behavior, Assessment, and Recommendation

d)

Situation, Background, Attitude, and Referral

99.

Which of the following techniques should healthcare workers use when communicating with patients to encourage them to share information?

a)

open-ended questions

b)

“why” questions

c)

questions that can be answered with “yes” or “no” responses

d)

All of the above.

100.

Which of the following conditions requires the use of simple language and short sentences spoken slowly and clearly?

a)

cultural or generational barriers

b)

cognitive impairments

c)

sensory impairments

d)

environmental distractions

101.

When working with a patient who has a(n) ____, you should face the patient as you speak to improve lip reading.

a)

hearing impairment

b)

visual impairment

c)

speech impairment

d)

cognitive impairment

102.

When working with a patient who has a(n) ____, explain sounds and describe equipment.

a)

hearing impairment

b)

visual impairment

c)

speech impairment

d)

cognitive impairment

103.

Which of the following conditions requires healthcare workers to encourage the use of gestures, pointing to objects, or writing requests?

a)

hearing impairment

b)

visual impairment

c)

speech impairment

d)

cognitive impairment

104.

The ____ Act requires that business associates of healthcare providers maintain a certain level of security whenever health information is accessed or exchanged between organizations.

a)

Health Information Technology for Economic and Clinical Health

b)

Health Information and Technology Privacy

c)

Medical Records, Access, and Review

d)

Health Records Security

105.

____ improves patient safety by automatically checking for drug and allergy interactions and eliminating medication errors due to poor handwriting.

a)

Pharmaceutical processing

b)

E-prescribing

c)

Pharm-first medication

d)

Electronic health recording

106.

____ apps allows physicians to dictate into a patient’s record, check lab results, monitor a patient’s vital signs, and e-prescribe from a smartphone.

a)

Electronic health records

b)

Point of care

c)

Medical reference and education

d)

Consumer health

107.

Which of the following healthcare apps allows providers to communicate with patients using images and videos to explain disorders and treatments?

a)

electronic health records

b)

point of care

c)

medical reference and education

d)

consumer health

108.

____ apps provide interactive images of human anatomy and disorders, drug interactions, procedure references, medical news updates, professional journal articles, and research case studies that can enhance diagnosis.

a)

Electronic health records

b)

Point of care

c)

Medical reference and education

d)

Consumer health

109.

Which of the following healthcare apps includes food and exercise diaries, calorie trackers, and pedometer programs?

a)

electronic health records

b)

point of care

c)

medical reference and education

d)

consumer health

110.

Medications can be administered ____.

a)

through injection

b)

topically

c)

orally

d)

All of the above.

111.

____ describe the number of degrees the patient is elevated from the 0-degree plane, which is lying flat on the bed in supine position.

a)

Fowler’s positions

b)

Patient positions

c)

Patient angles

d)

Goniometer’s angles

112.

The ____ describe the hierarchy of command from the top down through all the different ranks of employees.

a)

command diagrams

b)

lines of authority

c)

authority chains

d)

institutional lines of position

113.

Which of the following do therapeutic workers use to explain a patient’s current situation at the beginning of a new shift or change in the level of patient care?

a)

electronic health records

b)

patient summary charts

c)

handoff care reports

d)

All of the above

114.

IDEAL, a communication format used between therapeutic workers in the transfer and receiving of the handoff of care, stands for ____.

a)

Independent Diagnosis, Evidence, Assessment, Lateral changes

b)

Identify, Diagnose, Events, Anticipated, Leave

c)

Illness, Doctor of care, Evaluation, Antidotes, Labels

d)

None of the above.

115.

Which of the following statements about licensure of therapeutic workers is not true?

a)

It is managed by each state’s department of health.

b)

Individuals must supply proof of their education and pass a licensing examination.

c)

Licenses may be lifetime or probationary depending on the area of specialization.

d)

Practicing with an expired license is illegal.

116.

When a trained professional knowingly provides care that is below the standard of care and the patient suffers harm that could reasonably have been anticipated, this is known as ____.

a)

crossing the lines of authority

b)

liable

c)

dishonorable care

d)

malpractice

117.

____ is the failure to do something a person with training should have known enough to do.

a)

Liable

b)

Malpractice

c)

Negligence

d)

Substandard of care

118.

The practice of isolating a person and preventing him or her from interacting with others is known as ____.

a)

homebound isolation

b)

involuntary seclusion

c)

controlled interaction

d)

intentional isolation

119.

Which of the following categories of patient rights includes the right of a patient to review, request corrections to, and make a copy of his or her own medical records?

a)

consumer responsibilities

b)

complaints and appeals

c)

access to services

d)

confidentiality of health information

120.

____ relies on healthcare workers who give patients clear descriptions of their condition, the purpose and nature of the treatment, benefits and risks of the treatment, possible alternative treatments, and potential risks of not receiving the treatment.

a)

Informed consent

b)

Patient profiling

c)

Prognosis and diagnosis plan

d)

Plan of care

121.

Alternative therapies fall under all of the following categories except ____.

a)

biologically-based approaches

b)

mind-body interventions

c)

biotechnical interventions

d)

energy therapies

122.

A(n) ____ policy sends a message to all employees that no one will be allowed to harass or intimidate another employee, no matter what their rank in the organization.

a)

think-pair-share

b)

zero-tolerance

c)

interdisciplinary conflict

d)

safe zone

123.

____ cost billions of dollars, drive up the price of malpractice insurance for healthcare workers, and cause serious problems for patients and their families.

a)

Violent incidents

b)

Misidentification cases

c)

Patient assault and battery cases

d)

Medical errors

124.

Specific positions for muscles and joints that help healthcare workers avoid injury during physical tasks are known as _____.

a)

body mechanics

b)

Fowler’s position

c)

full posture extension

d)

body balance

125.

OSHA stands for ____.

a)

Occupational Safety and Health Administration

b)

Occupational Security and Hazard Act

c)

Outpatient Security Health Assessment

d)

None of the above.

126.

The ____ reminds healthcare workers of their responsibilities to the patient and encourages patients to be more active in their own care.

a)

United Healthcare Pledge

b)

Hippocratic Oath

c)

Patient’s Bill of Rights

d)

Public Health Assurance Statement

127.

Abuse, false imprisonment, involuntary seclusion, assault, and battery are all forms of ____.

a)

malpractice

b)

patient mistreatment

c)

slander and liable

d)

negligence