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Worksheetsreview unit 7
Total questions: 35
Worksheet time: 20mins
At other companies, employee works long hours on ___________.
any day
a daily basis.
at the weekends
When Hieu heard the bad news, he reacted negatively _____ , but now he accepted it.
at first
occasionally
at the end
Complete the sentences discussing priorities below with a correct word. The beginning letter of the word is given. (write FULL word)
Defining priority: Please p (a) this. It’s VERY urgent.
Complete the sentences discussing priorities below with a correct word. The beginning letter of the word is given. (write FULL word)
Requesting an update - high priority: I need a report by the e (a) of the day.
Choose the correct option:
If we want to complete the project with minimum cost, it is necessary to allocate_____________ effectively.
efficiency
resources
measure
priorities
realistic
Tien Duong ____ takes a day off.
seldom
from time to time
whenever she can
Complete the sentences discussing priorities below with a correct word. The beginning letter of the word is given. (write FULL word)
Responding: I’m o (a) at the moment. Please allow me some time and I'll get back to you when I can.
Write a positive response without seeming agressive to these situations. (Hints in brackets)
I’m not going for six months. That’s too long.
=> _______________________________________ (Acknowledge the person’s perspective and state necessary action)
Choose the correct option:
The company can maximize ______________ by using accurate resource calculation.
efficiency
resources
measure
priorities
realistic
Choose the correct option:
If you want to manage your time efficiently, it’s important to set main _____________ and follow them.
efficiency
resources
measure
priorities
realistic
Write a positive response without seeming aggressive to these situations. (Hints in brackets)
We’ve never done it that way before.
=> _______________________________________ (Make suggestions / Be positive)
Write a positive response without seeming agressive to these situations. (Hints in brackets)
That’sa bad idea.
=> _______________________________________ (Check your understanding)
Correct the word:
I am very sorry to tell you that we have hit a major problem due to unforesee circumstances.
unforeseed
unforeseen
foresee
foreseen
Complete the sentences discussing priorities below with a correct word. The beginning letter of the word is given. (write FULL word)
Requesting an update - low priority: Let me know when you get a c (a) to send me the information.
In other words, you don't want to (send either of them / take the risk / give them too much responsibility).
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
So what you're saying is (you definitely won't go / you don't like the idea).
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
I know we're both on the same wavelength about their (experience / ability / skills / confidence).
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
Correct the word:
Unexpected problems have risen with your job.
rise
arise
rose
arisen
Please prioritize this. It can't be delayed any further.
defining priorities
requesting update: high level
requesting update: low level
responding
I think we (can both agree / both have the opinion) that …
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
(From your point of view / In your opinion), it should take around a month of local support. Right?
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
What do you ____ by difficult?
understand
mean
opinion
agree
think
I understand your position, and reluctance, a bit more now.
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
How (about / would you feel if) we postpone your departure for a few days?
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
This is a good thing that (can lead to more opportunities / we can all learn from / will open doors).
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
We're going to have to go the extra mile to (get finished on time / meet the deadline / get the shipment out).
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
Do you ____ it would be useful if we started again?
understand
mean
opinion
agree
think
What that means exactly is that (I need you to go to Japan / we need to make this a priority / you have to take charge of the project / we are under-resourced / we need to develop new workflows).
Check your understanding
Refer to common understanding
Acknowledge the other person's perspective
Make suggestions / Be positive
State necessary action
Let me know when you'll get a chance to write up the report.
defining priorities
requesting update: high level
requesting update: low level
responding
I can _____ how you feel.
understand
mean
opinion
agree
think
So, in your _____, we need to change something, right?
understand
mean
opinion
agree
think
I think we can both _____ that this situation needs a solution.
understand
mean
opinion
agree
think
I've seen your message and will respond by tomorrow morning.
defining priorities
requesting update: high level
requesting update: low level
responding
Reorder the following to make an email giving reasons
subject
introducing a problem
explaining a reason
outlining required action
closing
I'm sorry for not returning your call sooner.
defining priorities
requesting update: high level
requesting update: low level
responding
