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Research Methodologies

Total questions: 80

Worksheet time: 40mins

Name
Class
Date
1.

Due to the ___________ nature of qualitative research, there is no agreed process in designing a qualitative research project. To this end, researchers can use certain design principles in designing their qualitative projects.

a)

Unstructured

b)

Numerical

c)

Rigid

d)

Structured

2.

All researchers commence their research with an issue or _________, investigate the relevant empirical evidence and literature to identify relevant research evidence which will help in designing the qualitative questions, collect data and analyse them.

a)

Solution

b)

Methods

c)

Problem

d)

Data set

3.

Several aspects of a qualitative research project vary from researcher to researcher. For instance, the empirical evidence and the literature may be reviewed to inform the questions initially raised or it may be reviewed at a late stage during the research process or it may be used to highlight the importance of the research problem. Another consideration regarding qualitative research is the structure and writing of the qualitative project. This varies across different approaches such as ___________ and performances including theatre and poems.

a)

Problem-solving

b)

Storytelling

c)

Focus groups

d)

Interviews

4.

Qualitative research is popular in market research due to the fact that there is no better way to understand the in-depth motivations and feelings of consumers.

a)

True

b)

False

5.

Soon after the collection and the storing of the data, the research team proceeds with the analysis of such data in relation to different perspectives such as, A._______themes, B.________dimensions, codes or categories.

a)

Hypotheses. Propositions.

b)

Themes. Dimensions.

c)

Groups. Segments.

d)

Markets. Units.

e)

Groups. Propositions.

6.

In-depth interviews can reveal hidden motivations and are considered one of the most popular data collection approaches in qualitative research.

a)

True

b)

False

7.

The individual one-to-one interaction offers the interviewee the opportunity to be the focus of attention and to feel that their feelings and point of view are important and they are really important for the research project.

a)

True

b)

False

8.

Survey approaches are based upon the design and development of well _________ questionnaires. Key informants may be asked several questions with respect to their intentions, motivations, attitudes, demographic and lifestyle characteristics among others. The questions may be asked verbally in writing or through a remote device (e.g., laptop) and the responses may be collected through these ways.

a)

Directed

b)

Standardised

c)

Arranged

d)

Structured

9.

Structured refers to the level of __________ that is used during the data collection procedure.

a)

Creativity

b)

Variation

c)

Collaboration

d)

Standardisation

10.

In structured data collection a formal research instrument is developed and the different questions are offered in a ___________order.

a)

Pre-arranged

b)

Random

11.

The research can be classified as _________ or __________ based upon whether the objective of the research is known to the respondents.

a)

Direct or indirect

b)

Standardised or random

c)

Structured or unstructured

d)

Fixed or changing

12.

In a survey questionnaire, the vast majority of questions are _________ responses that require the respondent to select the answer from a prearranged set of responses. For instance, a question designed to operationalise consumer perceptions regarding a product may be read as follows: The nutrition value of product X is high and the answers are anchored in a 5 point Likert type scale ranging from strongly disagree (1) to strongly agree (5).

a)

Fixed

b)

Obvious

c)

Obscure

d)

Easy

13.

By investigating attitudes and behaviours using a case study approach through different points of time refers to a longitudinal case study methodology.

a)

True

b)

False

14.

The reflection on the action research cycle should be evaluated in terms of ___________, quality of relationships, quality of action research process and outcomes

a)

Context

b)

Attitude

c)

Motivation

d)

Beliefs

e)

Perceptions

15.

In an action research project during the ___________stage the plans are implemented and interventions are made collaboratively between the researcher and the research participants.

a)

Pre-step

b)

Reflect

c)

Plan

d)

Observe

e)

Act

16.

Survey questionnaires can be administered through the use of different modes. Those being, telephone interviews, personal interviews, mail interviews and online interviews

a)

True

b)

False

17.

The sampling design procedure commences with a number of steps which are interrelated. These steps include the definition of the target population, the __________, and the selection of sampling approaches.

a)

Sampling frame

b)

Individuals

c)

Research

d)

Items

18.

___________ refers to the representation of the various elements of the target population. It consists of a set of guidelines in specifying the target population.

a)

Sampling frame

b)

Research

c)

Dimension

d)

Item

19.

An example of a sampling frame concerns a __________or a mailing list.

a)

Customer database

b)

Variable

c)

Concept

d)

Item

20.

_________ is adopted in order to make the collected data more representative of the target population regarding certain attributes.

a)

Weighting

b)

Fixing

c)

Analysing

d)

Experimenting

21.

___________ sampling is a probability sample which is distinguished by the following processes: the original population is divided into two or more mutually exclusive and exhaustive subsets (e.g., males and females) and simple random samples of elements from two or more subsets are selected independently of each other.

a)

Systematic

b)

Cluster

c)

Single Random

d)

Stratified

22.

Stratified sampling is a two-step approach where the population is divided into subpopulations or _________.

a)

Groups

b)

Division

c)

Strata

d)

Elements

23.

Each element of the population should be allocated to one and only one _________stratum and no population elements should be omitted.

a)

Item

b)

Group

c)

Element

d)

Stratum

24.

In _________ sampling the target population is initially divided to mutually exclusive and collectively exhaustive subpopulations.

a)

Stratified

b)

Cluster

c)

Systematic

d)

Single Random

25.

To define the ____________ focuses on the collection of elements which possess the information that is sought by the researcher.

a)

Research

b)

Target population

c)

Items

d)

Target aim

e)

Sample

26.

A(n) ___________ refers to the representation of the various elements of the target population. It consists of a set of guidelines in specifying the target population.

a)

Population

b)

Target

c)

Item

d)

Element

e)

Sampling frame

27.

Non response error appears when some of the potential key informants included in the sample do not respond.

a)

True

b)

False

28.

In single random sampling the known and equal probability is calculated as follows: Probability of selection=sample size/population size.

a)

True

b)

False

29.

_______________sampling is a probability sample which is distinguished by the following processes: the original population is divided into two or more mutually exclusive and exhaustive subsets (e.g., males and females) and simple random samples of elements from two or more subsets are selected independently of each other.

a)

Simple random

b)

Judgemental

c)

Stratified

d)

Experimental

e)

Cluster

30.

___________ sampling is a type of non-probability sampling which is also known as chain-referral sampling. As the first step in snowball sampling the market researcher forms a first group of research participants by identifying the individuals who will participate in the systematic investigation.

a)

Cluster

b)

Snowball

c)

Random

d)

Experimental

31.

A well-developed research instrument can enhance the response rate and reduce ____________ to participate in the research study. If the research instrument and the whole experience in completing the questionnaire is pleasant for the research participants, the response rate can improve.

a)

Refusals

b)

Willingness

c)

Follow-ups

d)

Suggestions

32.

Well-trained researchers can enhance response rates and increase ____________ and persuasion of key informants. Follow up or contacting the non-respondents periodically, works well in eliminating refusals and convince individuals to participate in the research project. A reminder may be sent to non-respondents to complete the questionnaire.

a)

Follow ups

b)

Conversion

c)

Suggestions

d)

Refusals

33.

Response rates can be increased through the adoption of __________to research participants.

a)

Questionnaires

b)

Incentives

c)

Promises

d)

Suggestions

34.

A well-developed research instrument can enhance the response rate and reduce ____________ to participate in the research study. If the research instrument and the whole experience in completing the questionnaire is pleasant for the research participants, the response rate can improve.

a)

Refusals

b)

Willingness

c)

Follow ups

d)

Suggestions

35.

Well-trained researchers can enhance response rates and increase ____________ and persuasion of key informants. Follow up or contacting the non-respondents periodically, works well in eliminating refusals and convince individuals to participate in the research project. A reminder may be sent to non respondents to complete the questionnaire.

a)

Refusals

b)

Conversion

c)

Follow ups

d)

Suggestions

36.

____________ sampling is considered as a two stage restricted judgemental sampling which is adopted extensively in street interviewing.

a)

Non probability

b)

Probability

c)

Convenience

d)

Quota

e)

Random

37.

The correct answer is quota, because quota sampling is considered as a two stage restricted judgemental sampling which is adopted extensively in street interviewing.

a)

Quota

b)

Snowball

c)

Judgemental

d)

Convenience

e)

Random

38.

Non respondents may be different from respondents in terms of certain demographics such as, demographics, personality and perceptions. In case that the non respondents differ significantly with respondents it means that the sample is significantly biassed. Increased response rates usually imply lower rates of non-response bias.

a)

True

b)

False

39.

In exponential discriminative snowball sampling the market researcher screens very carefully the individuals before accepting them in the final sample.

a)

True

b)

False

40.

Well trained researchers can enhance __________ rates and increase conversion and persuasion of key informants.

a)

Response

b)

Percentage

c)

Question

d)

Questionnaire

e)

Performance

41.

_________ is defined as the process of identifying constructive associations, patterns and trends emerging from accumulated amounts of collected data stored in repositories, through the adoption of pattern recognition and statistical and mathematical approaches.

a)

Data mining

b)

Data reading

c)

Data analysis

d)

Data cleaning

42.

__________ refer to organisations which gather and sell pools of data and information which are developed to address information requirements and needs.

a)

Data

b)

Texts

c)

Syndicated sources

d)

Analyses

43.

____________focus on electronic devices which automatically record behaviour and are supplemented by a diary. Such data are used for creating media programmes on air time and developing viewer profiles.

a)

Diary media panels

b)

Focus groups

c)

Interviews

d)

Discussions

44.

Market research assists companies in moving in the right manner, and in this vein, companies can use the collected information in order to improve strategic decision making and to improve customer ____________.

a)

Metrics

b)

Satisfaction

c)

Appearance

d)

Focus

45.

Gathered market research data should be integrated with other research data coming from both __________ and external sources to make the most of their use and to make more confident strategic decision making.

a)

Internal

b)

External

c)

Mixed

d)

Experimental

46.

The budget scheduled for research should be considered and in this vein, if there are limited research resources more cost efficient ways of collecting data to be considered including __________ data collection approaches. Right market research data assist companies in better connecting with their customers and attract new customers.

a)

Internal

b)

External

c)

Automated

d)

Manual

47.

A ____________ include(s) a collection of different and integrated databases developed in supporting decision making and solving of problems. The data which are included can be accessed through data mining approaches.

a)

Datawarehouse

b)

Warehouse

c)

Record

d)

Research document

e)

Syndicated services

48.

Industrial firms focus on data banks of industrial establishments developed through the direct inquiries of companies, clipping services and corporate reports. Such information and data can be used to assess market potential around geographic areas, define sales territories and decide on the advertising budget.

a)

Manufacturing

b)

Advertising

c)

Industrial

d)

Customer

e)

Consumer

49.

Audit services focus on the verification of product movement by investigating physical records or performing inventory analysis. Such data are used to measure sales and assess market share and track the performance of new products or services.

a)

True

b)

False

50.

Mail diary panels refer to information which comes from households and such information is offered for an extended period of time and in this vein the key informants are required to record behaviour as it takes place.

a)

Syndicated services

b)

Mail diary panels

c)

Industrial services

d)

Audit services

e)

Secondary data

51.

The combination of survey data and databases help the organisation to identify the nature and scope of different customer segments, understand the nature of the factors which influence the needs of customer groups, and reflect on best practices regarding target market decisions.

a)

True

b)

False

52.

__________is defined as the procedure of placing key informants to a continuum regarding their attitude towards a certain product or product line.

a)

Measuring

b)

Assessing

c)

Scaling

d)

Reconfiguring

53.

A _________scale is a figurative labelling scheme in which numbers serve as labels or tags in order to identify and classify objects.

a)

Nominal

b)

Ordinal

c)

Ratio

d)

Interval

54.

_________scale is a scale where the numbers used to rank objects such as numerically equal distances on the scale demonstrate equal distances in the attribute being measured.

a)

Interval

b)

Nominal

c)

Ordinal

d)

Ratio

55.

__________scaling focuses on two objects which the respondents are asked to select one according to some criterion.

a)

Ordinal

b)

Paired comparison

c)

Likert

d)

Nominal

56.

The development of a ___________scale commences with a concept which should be rated, such as the image of a brand or the quality of a service. The market researcher chooses opposite pairs of words or phrases (for instance, reliable (1) to unreliable (7)) which could be used to capture the concept. As a next step, respondents rate the concept on a scale which is usually anchored from 1 to 7.

a)

Semantic differential

b)

Nominal

c)

Ordinal

d)

Likert

57.

In _________scale a single adjective (e.g., user friendly, high quality) is located in the centre of the scale which usually is a 10 point scale that ranges from +5 to -5. The approach is designed to operationalise the direction and the intensity of the attitudes at the same time.

a)

Likert

b)

Stapel

c)

Ordinal

d)

Nominal

58.

The _______scale consists of a number of statements that communicate a favourable or unfavourable attitude toward the concept that is under investigation.

a)

Stapel

b)

Ordinal

c)

Semantic differential

d)

Likert

59.

______________ focuses on the assignment of numbers or other symbols to attributes of objects in concert to specific pre-specified rules.

a)

Scaling

b)

Assessment

c)

Editing

d)

Measurement

60.

An __________ scale is a ranking scale in which numbers are allocated to objects to demonstrate the degree to which objects have some attributes. And permits to identify whether an object has more or less of an attribute than some other object, but not how much more or less. An example of such a scale is the ranking of service quality offered by a number of banks.

a)

Ordinal

b)

Ratio

c)

Interval

d)

Nominal

e)

None of the above

61.

Non comparative scaling techniques include the semantic differential scale, the stapel scale and the __________ scale.

a)

Q-sort

b)

Rank order

c)

Paired comparison

d)

Likert

e)

Constant sum

62.

____________scale is a comparative scale in which key informants are requested to assign a constant sum of units such as points, euros, or dollars among a set of stimulus objects regarding some criterion.

a)

Ordinal

b)

Nominal

c)

Semantic differential

d)

Likert

e)

Constant sum

63.

____________scales entail the comparison of different objects. For instance key informants may be asked to indicate if they prefer Coca Cola or Pepsi.

a)

Comparative

b)

Stapel

c)

Semantic differential

d)

Likert

e)

Nominal

64.

Under the spectrum of a ___________case study, the researcher concentrates on an issue or concern and as a next step chooses a bounded case study to depict the case.

a)

Longitudinal

b)

Attitudinal

c)

Single instrumental

d)

Random

65.

In a collective case study or _________case study the issue to be investigated is selected but the researcher chooses a number of case studies to depict the issue. Such an action helps to investigate different aspects of the issue under investigation.

a)

Experimental

b)

Attitudinal

c)

Random

d)

Multiple

66.

Qualitative researchers are reluctant to generalise the cases from one context to another because the contexts of the various cases are different. If the intention is to generalise, the qualitative researcher should select ____________ cases to be considered in the qualitative study.

a)

Mixed

b)

External

c)

Internal

d)

Representative

67.

Phenomenologists identify a phenomenon which serves as an object or the unit of analysis and is related to an individual ___________.

a)

Experience

b)

Feelings

c)

Observation

d)

Stories

68.

The combination of both the ___________ and structural descriptions offer the whole essence of the experience with the phenomenon.

a)

Textural

b)

Natural

c)

Empirical

d)

Thematic

69.

The intrinsic case study focuses on the case itself due to the fact that the case presents an unusual or unique situation. Such a situation may be to study a customer who is unique or evaluating a marketing programme.

a)

Extrinsic

b)

Multiple

c)

Single

d)

Intrinsic

e)

Extensive

70.

The collection of data under a _____________methodology, is an extensive process and is based on multiple sources of information including interviews, observations, documentation and audiovisual.

a)

Interview

b)

Focus group

c)

Case study

d)

Survey

e)

Experiment

71.

Under the spectrum of ___________phenomenology, everything is perceived as 'fresh' and the experiences of the researchers are left aside.

a)

Hermeneutical

b)

Natural

c)

Intrinsic

d)

Extrinsic

e)

In depth

72.

In phenomenology apart from the _________, alternative data collection tools can be observations, journals, reports, and music.

a)

Surveys

b)

Experiments

c)

Focus groups

d)

Observations

e)

Interviews

73.

In phenomenology, the significant statements and themes are used to write a description regarding the experiences of the participants. This is called textural description.

a)

Structural

b)

Ethical

c)

Textural

d)

Psychological

e)

Empirical

74.

The __________process is based upon the stages of the action research cycle which consists of a number of different stages.

a)

Action research

b)

Case study

c)

Focus groups

d)

Interviews

e)

Experiments

75.

In action research, it is essential to construct the initiative with pertinent stakeholders and to produce and gather research data regarding an ongoing system that is relevant to an objective or a need or requirement; _________with others in order to review the data which was collected.

a)

Engaging

b)

Speaking

c)

Checking

d)

Replacing

76.

Two popular types of ethnography include realist ethnography and _________ ethnography.

a)

Similar

b)

Internal

c)

External

d)

Critical

77.

_________ethnography represents an objective picture of a situation such as customer reactions towards a branded product, with the objective of reporting the information learned by research participants in the research field. Under this type of ethnography, the ethnographer narrates the study in third-person and objectively reports what has been discovered by the research participants. The researcher reports the collected information without any personal bias. The ethnographer generates the research participants point of view by using carefully edited quotations and should objectively communicate and interpret the group culture that is being analysed.

a)

External

b)

Internal

c)

Realist

d)

Positivist

78.

Critical ethnography is researchers who are politically minded people who aim to use their research to speak against ___________. Critical ethnographers may research brands and their relationships with customers. Ethnographic research can offer an accurate understanding of consumer behaviour which helps with the modelling of branding as it is socially perceived by consumers.

a)

Criticality

b)

Inequality

c)

Similarity

d)

Assessment

79.

The design of a qualitative study commences with broad ___________ regarding the qualitative ___________ and the theoretical lens which shape and direct the study.

a)

Assumptions, inquiry

b)

Inspirations, Assumptions

c)

Dreams, Assumptions

d)

Details, Structure

e)

Hypotheses, Dialogue

80.

The general empirical approach in action research includes ____________that is demonstrated in activities such as attending, sensing, and imaging.

a)

Acting

b)

Decision

c)

Understanding

d)

Experience

e)

Judgement