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Worksheets

soft skills

Total questions: 37

Worksheet time: 25mins

Name
Class
Date
1.

adjusting to change

a)

listening

b)

adaptability

c)

organizing

d)

technology

2.

knowledge and training you have gained through education or career

a)

technology

b)

hard skills

c)

decision making

d)

adaptability

3.

sending and receiving messages

a)

Problem Solving

b)

Listening skills

c)

Communication

d)

Technology

4.

What are organizing and planning skills?

a)

making wise choices

b)

time management; making a schedule

c)

working with team members

d)

adjusting to change

5.

Positive work behaviors and personal qualities which make individuals more likely to gain employment and succeed in their chosen career

a)

employability

b)

professionalism

c)

mannerism

d)

communication

6.

Values or standards which direct the way individuals interact with others

a)

ethical behaviors

b)

critical thinking

c)

problem solving

d)

none of these

7.

The state or fact of having a duty to deal with something or of having control over someone; the opportunity or ability to act independently and make decisions without authorization; to be accountable for your own decisions.

a)

academic preparation

b)

responsibility

c)

dependability

d)

reliability

8.

Being able to evaluate arguments and information quickly, solve problems creatively and identify mistakes with efficiency

a)

problem solving

b)

teamwork

c)

critical thinking

d)

professionalism

9.

Working effectively and efficiently with others

a)

working alone

b)

teamwork

c)

communication

d)

leadership

10.

Maintaining punctual and consistent attendance and giving 100% shows

a)

Teamwork

b)

Integrity

c)

Positive Work Ethic

d)

Professionalism

11.

Finding work to do on your own without being told and working without someone supervising you shows

a)

Information Security

b)

Information Literacy

c)

Information Technology

d)

Initiative and Self-Direction

12.

Using a logical approach to make decisions and solve problems is an example of

a)

Critical Thinking and Problem Solving

b)

Reading and Writing

c)

Listening and Speaking

d)

Career and Life Management

13.

Communicating effectively and using active listening techniques with customers and coworkers is an example of

a)

Critical Thinking and Problem Solving

b)

Career and Life Management

c)

Speaking and Listening

d)

Reading and Writing

14.

Negotiating diplomatic solutions to interpersonal conflicts in the workplace is

a)

Respect for Diversity

b)

Creativity and Innovation

c)

Conflict Resolution

d)

Integrity

15.
Which is NOT a personal quality?
a)
communication
b)
cooperation
c)
integrity
d)
responsibility
16.
Which is considered worth ethic?
a)
a person's ability to change to fit circumstances
b)
arriving on or before the stated time
c)
working with others to reach a common goal
d)
a set of values based on the moral virtues of hard work
17.

A form that gives a company basic information about you

a)

Resume Form

b)

References Form

c)

W-2 Form

d)

Job Application Form

18.

A person who starts and runs a business

a)

Entrepreneur

b)

Supervisor

c)

Manager

d)

Human Resources

19.

Give an example of a hard skill.

a)

Programming

b)

Public speaking

c)

Responsibility

d)

Communication

20.

Why are soft skills important?

a)

Soft skills are important because they enable effective communication, collaboration, and problem-solving in the workplace.

b)

Soft skills only benefit individuals, not teams or organizations.

c)

Soft skills are not important in the workplace.

d)

Technical skills are more important than soft skills in the workplace.

21.

What is the difference between soft skills and hard skills?

a)

Soft skills are technical skills, while hard skills are interpersonal skills.

b)

Soft skills are skills that can be learned, while hard skills are innate abilities.

c)

Soft skills are job-related skills, while hard skills are personal skills.

d)

Soft skills are interpersonal skills, while hard skills are technical or job-related skills.

22.

Imagine you're in a job interview. Which of these would be considered a soft skill?

a)

Knowing how to use a screwdriver

b)

Knowing how to use excel

c)

Knowing how to use Problem-solving Skills

d)

Knowing how to use a mac computer

23.

What does adaptability mean?

a)

the quality of being able to change to new conditions

b)

conveying information from one person to another

c)

doing the same thing everyday and never changing

24.

What are soft skills?

a)

skills you need to survive

b)

a computer game

c)

personality traits, attributes and skills that are needed in the workplace

25.

What does adaptability mean?

a)

the quality of being able to change to new conditions

b)

conveying information from one person to another

c)

doing the same thing everyday and never changing

26.

What does communication mean?

a)

the quality of being able to adjust to new conditions

b)

the ability to convey information to another person effectively and efficiently

c)

not telling your co-workers something really important

27.

What does leadership mean?

a)

the ability to "lead" individuals or organizations

b)

standing back and letting someone else take control

c)

being quiet

28.

Which one of these is NOT a soft skill?

a)

Leadership

b)

Cooking

c)

Communication

29.

Soft skills are very important in a workplace...

a)

True

b)

False

30.

You finish work 15 minutes early and are typically allowed to leave when done. You notice a coworker has about 25 minutes of work left. Which would be a work ethic “best practice”?

a)

You think to yourself, they probably goofed off today and deserve it and leave.

b)

You know how important teamwork is, so you stay to help your coworker hoping two hands will make the work go quickly.

c)

You ask other coworkers if the late worker was goofing around before you make your decision.

d)

You tell the coworker you will help and lecture them about having a better work ethic.

31.

You finish work 15 minutes early and are typically allowed to leave when done. You notice a coworker has about 25 minutes of work left. Which would be a work ethic “best practice”?

a)

You think to yourself, they probably goofed off today and deserve it and leave.

b)

You know how important teamwork is, so you stay to help your coworker hoping two hands will make the work go quickly.

c)

You ask other coworkers if the late worker was goofing around before you make your decision.

d)

You tell the coworker you will help and lecture them about having a better work ethic.

32.

You are walking through the shop and see a piece of trash on the ground. Which would be a work ethic “best practice”?

a)

You pick it up.

b)

You point it out to the cleaning crew.

c)

You ask your coworkers who dropped it and tell them to come get it.

d)

You walk past it, because it isn’t your problem.

33.

There is a delivery and the receiver at your job has a lot to put away. Which would be a work ethic “best practice”?

a)

You ask them if they want you to get them a bottle of water since it can get warm.

b)

It isn’t your job, so you stay out of their way.

c)

You just start picking things up and moving them where you think they should go.

d)

You ask them if you can help, since you have the time.

34.

You have trouble staying off of your phone most of the time. Which would be a work ethic “best practice”?

a)

You want to be sure your friends can reach you when they want, so you try to be discrete when you look at it.

b)

Keep it on your work station, but try your hardest to leave it there.

c)

Keep it in your pocket and try not to look at it more than once per hour.

d)

Put it in your locker or bag to help you resist the temptation. Look at it on scheduled breaks. You know they can call the company in an emergency.

35.

Sometimes you find yourself getting off-task because your boss keeps piling on the work, and you aren’t sure what to prioritize. Which would be a work ethic “best practice”?

a)

Just keep doing your work in the order it was assigned.

b)

Ask your boss if any assignments take priority, and make a task list to help you remember.

c)

Ask your boss which assignments take priority, and pass those assignments to your coworkers who you think have more time.

d)

Tell your boss that they need to cut back on your work load.

36.

You aren't done eating lunch and your official break time has ended. Which would be a work ethic “best practice”?

a)

You work hard and deserve the extra time. Your boss will probably understand. so you eat until you are done.

b)

You stay a little longer and apologize to your boss when you return.

c)

You pack up your lunch and return to work. You can finish it as a snack after work

d)

You return to work with your food and eat it at your work station.

37.

You haven't seen your favorite coworker in a while and have a lot to tell them. Which would be a work ethic “best practice”?

a)

Wait for a scheduled break or a point of your work day that small talk is appropriate by the company's standards.

b)

Work should never be enjoyable, so you will just have to call them after work.

c)

Try your best to talk and work at the same time.

d)

Try to keep all of the catching to the first 15 minutes of work and work really hard the rest of the day.