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WorksheetsVOCABULARY 1
Total questions: 100
Worksheet time: 50mins
What does the term "sanitize" mean?
To make dirty
To clean and disinfec
To organize
To paint
What is a "linen" in a hotel context?
Dirty clothes
Bed sheets and towels
Kitchen utensils
Furniture
What does "inventory" refer to?
A shopping list
A record of items on hand
A type of cleaning product
A guest's personal belongings
What does "amenities" mean?
Basic necessities
Complimentary services or items
Staff uniforms
Maintenance equipment
What is a "suite"?
A single room
A group of rooms
A shared bathroom
A service area
What does the word "refurbish" mean?
To break down
To repair and update
To throw away
To paint
What is a "checklist"?
A list of guests
A list of tasks to complete
A list of supplies needed
A list of staff members
What does "vacuum" mean?
To wash
To clean with a machine that sucks up dirt
To dust
To arrange furniture
What does the term "turn down" refer to?
To refuse service
To lower the temperature
To prepare a room for the night
To change sheets
What is "housekeeping"?
Room service
Cleaning and maintaining guest rooms
Cooking meals
Checking in guests
What does "upholstery" refer to?
Wall decorations
Furniture coverings
Floor mats
Kitchen tools
What is "disinfectant"?
A cleaning product
A type of food
A tool for dusting
A type of furniture
What does "duty" mean in a workplace context?
A vacation
A responsibility or task
A type of uniform
A guest complaint
What is a "supply room"?
A room for guest check-in
A room for storing cleaning materials
A dining area
A guest roo
What does "grooming" refer to in housekeeping?
Cleaning windows
Tidying up personal spaces
Arranging furniture
Washing dishes
What does "launder" mean?
To dry clean
To wash and dry
To fold
To iron
What is a "cleaning schedule"?
A list of guests
A timetable for cleaning tasks
A record of supplies
A list of maintenance issues
What does "spill" mean?
To clean
To accidentally pour out
To organize
To wash
What is a "dustpan"?
A tool for sweeping dust
A cleaning cloth
A type of mop
A vacuum cleaner
What does "rotate stock" mean?
To organize supplies
To replace old supplies with new ones
To discard expired items
To rearrange furniture
What is "spot cleaning"?
Cleaning an entire room
Cleaning specific stains or areas
Cleaning without supplies
Cleaning the outside of the ship
What does "furnish" mean?
To decorate
To provide furniture
To clean
To repair
What is a "room attendant"?
A front desk worker
A person who cleans and maintains guest rooms
A chef
A maintenance worker
What does "towel folding" refer to?
Cleaning towels
Organizing towels
Creating decorative shapes with towels
Disposing of towels
What is "occupancy"?
The state of being full
The state of being vacant
The number of guests in a room
The number of available rooms
What does "cleaning agents" refer to?
Staff members
Cleaning products
Guests
Furniture
What is a "service cart"?
A cart for serving food
A cart for cleaning supplies
A cart for guest luggage
A cart for maintenance tools
What does "check out" mean?
To leave a hotel
To inspect a room
To register a guest
To order room service
What is a "guest request"?
A complaint
A demand for specific services or items
A booking confirmation
A reservation
What does "toiletries" refer to?
Decorative items
Cleaning supplies
Personal care products
Kitchen utensils
What is a "buffet"?
A type of room service
A self-service meal option
A type of dessert
A cleaning tool
What does "spot check" mean?
A thorough inspection
A quick, random inspection
A scheduled cleaning
A guest survey
What is a "housekeeping log"?
A record of guest complaints
A journal of cleaning tasks and inventory
A list of staff members
A menu of services
What does "replenish" mean?
To remove items
To refill supplies
To organize
To clean
What is "pest control"?
Cleaning supplies
Managing and eliminating pests
Organizing rooms
Disinfecting surfaces
What does "check-in" mean?
Arriving at a hotel and registering
Leaving the hotel
Inspecting a room
Ordering food
What does "reschedule" mean?
To cancel an appointment
To change the time of an appointment
To confirm an appointment
To forget an appointment
What is a "bathroom attendant"?
A room service worker
A person responsible for maintaining cleanliness in restrooms
A front desk manager
A kitchen staff member
What is a "cleaning rota"?
A list of guest names
A schedule for cleaning tasks
A menu of services
A record of staff hours
What does "deodorize" mean?
To clean thoroughly
To remove unpleasant odors
To add fragrance
To sanitize
What is "air freshener"?
A cleaning product
A product used to eliminate bad odors
A type of furniture
A cooking ingredient
What does "maintain" mean?
To break
To keep in good condition
To discard
To build
What is a "bed runner"?
A type of bedding
A decorative piece placed on a bed
A cleaning tool
A guest’s luggage
What does "check inventory" mean?
To count items on hand
To clean storage areas
To order new supplies
To arrange items
What is a "shower curtain"?
A decorative wall piece
A barrier to keep water in the shower
A type of towel
A cleaning product
What does "guest amenities" refer to?
Items available for purchase
Complimentary items for guests' comfort
Cleaning supplies
Staff uniforms
What is a "cleaning schedule"?
A list of tasks to be done
A record of past cleaning jobs
A schedule for staff shifts
A list of inventory items
What does "dust" mean?
To put away items
To clean surfaces with a cloth
To scatter particles
To arrange furniture
What is "bed linen"?
Dining table covers
Sheets, pillowcases, and blankets
Cleaning cloths
Towel sets
What does "refresh" mean?
To clean and make new
To discard old items
To move furniture
To lock doors
What is a "checklist"?
A record of maintenance tasks
A list of tasks to complete
A list of supplies needed
A list of guest preferences
What does "tidy" mean?
To leave things messy
To clean and organize
To repair
To decorate
What is a "stock room"?
A room for guests
A room for storing supplies
A dining area
A maintenance shop
What does "sanitize" mean?
To remove
To make safe by cleaning
To make safe by cleaning
To organize
What is a "guest room"?
A storage area
A room where guests stay
A kitchen
An office space
What does "clean" mean?
To make dirty
To remove dirt and impurities
To arrange furniture
To discard items
What is a "bath mat"?
A decorative piece
A mat used to absorb water in the bathroom
A type of towel
A kitchen accessory
What does "scrub" mean?
To wipe gently
To clean vigorously
To decorate
) To fold
What is a "hallway"?
A kitchen area
A passage between rooms
A dining area
A storage room
What does "arrangement" refer to in housekeeping?
The layout of furniture and items
A cleaning schedule
A list of guests
A maintenance report
What is a "sweep"?
To remove furniture
To clean the floor with a broom
To arrange items
To wash dishes
What does "discard" mean?
To keep
To throw away
To organize
To clean
What is "floor polish"?
A type of furniture
A cleaning product for shining floors
A kitchen tool
A type of paint
What does "guest feedback" refer to?
Guests' complaints
Guests' opinions about services
Staff performance
Cleaning supplies
What is a "room key"?
A cleaning tool
A key that unlocks a guest room
A staff access card
A decoration
What does "cleaning supplies" refer to?
Items used to clean
Decorative items
Furniture
Guest items
What is a "smell check"?
A check for cleanliness
A check for unpleasant odors
A check for guest feedback
A check for supplies
What does "restock" mean?
To remove items
To fill shelves with supplies again
To organize items
To discard old items
What is a "maintenance request"?
A complaint about staff
A request for repairs or assistance
A guest reservation
A list of supplies
What does "organize" mean?
To keep things in order
To throw away
To clean surfaces
To repair items
What is a "squeegee"?
A tool for sweeping
A tool for removing water from surfaces
A cleaning cloth
A type of vacuum
What does "tidy up" mean?
To leave a space messy
To clean and organize a space
To wash dishes
To arrange furniture
What is a "room check"?
An inspection of a guest room
A list of guest names
A cleaning product
A supply list
What does "service" mean in a hotel context?
A task performed for guests
A type of cleaning
A piece of furniture
A maintenance tool
What is "flooring"?
The surface of a floor
A type of cleaning product
A guest item
A decorative item
What does "wipe down" mean?
To put away
To clean a surface with a cloth
To discard items
To move furniture
What is a "washcloth"?
A type of towel
A cloth used for washing
A decorative item
A cleaning product
What does "tackle" mean in a cleaning context?
To avoid
To address a cleaning task
To ignore
To complain
What is "floor care"?
The maintenance and cleaning of floors
The arrangement of furniture
The decoration of a room
The washing of linens
What does "impression" refer to in housekeeping?
The first view of a clean room
A guest complaint
A cleaning product
A staff meeting
What is "soft furnishings"?
Hard furniture
Upholstered items like cushions and curtains
Cleaning tools
Kitchenware
What does "spring cleaning" refer to?
A seasonal deep cleaning
A quick clean
A guest service
A maintenance task
What is a "mop"?
A tool for sweeping
A tool for cleaning floors
A tool for dusting
A cleaning product
What does "guest room inspection" mean?
Checking a room for cleanliness and readiness
Inspecting guests
A maintenance task
A cleaning schedule
What is "linen service"?
Providing fresh linens to guests
Cleaning dishes
Room service
Maintenance tasks
What does "spill kit" refer to?
A set of tools for cleaning spills
A type of furniture
A cleaning product
A guest amenity
What is a "bedspread"?
A type of pillow
A decorative covering for a bed
A cleaning tool
A type of linen
What does "gloss" mean in a cleaning context?
A type of cleaning product
A shiny finish
A dull surface
A type of furniture
What is "daily housekeeping"?
Cleaning that happens once a week
Regular cleaning performed every day
A deep cleaning
A guest service
What does "shift" refer to in the workplace?
A change of staff
A period of work hours
A type of cleaning
A guest booking
What is "cotton" in the context of linens?
A type of cleaning product
A material used for sheets and towels
A decorative item
A cleaning tool
What does "spotless" mean?
Clean without any stains
Clean but disorganized
Dirty and messy
Slightly dirty
What is a "water dispenser"?
A tool for cleaning
A device that provides water
A type of furniture
A decorative item
What does "vacate" mean?
To check in
To leave a room
To clean a space
To organize
What is a "duster"?
A tool for sweeping
A tool for removing dust
A cleaning product
A type of vacuum
What does "polish" mean?
To clean with water
To make a surface shiny
To discard items
To organize supplies
What is a "cleaning routine"?
A set schedule for cleaning tasks
A guest's checklist
A type of furniture
A maintenance log
What does "dilute" mean?
To concentrate
To mix with water or another liquid
To throw away
To organize
What is a "hard surface cleaner"?
A cleaner for fabric
A cleaner designed for floors and counters
A tool for dustin
A type of vacuum
What does "final check" mean?
The last inspection of a cleaned room
A guest complaint
A supply order
A maintenance task
