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F&B (BARS) - TEST 1 - 16 JAN 2025

Total questions: 13

Worksheet time: 7mins

Name
Class
Date
1.

Associates present a menu (if applicable) and offer to take the food and beverage order within 5 minutes of seating, or within 10 minutes of presenting a menu if seated at the beach/poolside lounger. True or False?

a)

True

b)

False

2.

Do associates use the guest's name naturally and discreetly without overusing?

a)

Yes

b)

No

3.

The cocktail is served within 5 minutes of order unless advised of a delay. True or False?

a)

True

b)

False

4.

Does the menu need to be presented through QR code?

a)

Yes

b)

No

5.

Guests are greeted or acknowledged within 5 minutes upon entering the bar/lounge. True or False?

a)

True

b)

False

6.

What kind of drinks are offered with milk and full sugar selection (white, brown, sweetener/stevia)?

a)

Tea and Soda

b)

Tea and Coffee

c)

Tea and Wine

d)

Soda and Coffee

7.

The prices on the menu should be indicated in MeliáRewards points too and the menu should have the stamp_______________ Outlets managed by third parties are exempt.

a)
Pay here with MeliaRewards points
b)

Pay later with MeliaRewards points

c)

Pay later with MyMeliaRewards points

d)

Pay here with MyMeliaRewards points

8.

How long does waiter offer an additional beverage when the glass is empty?

a)

1 minute

b)

2 minutes

c)

3 minutes

d)

5 minutes

9.

Name of the festive promotions of Theia

a)

Classic Panettone to Go

b)

Festive Afternoon tea

10.

The 'Chocolate moment' promotion will be held on .

a)
Every Saturday
b)
Every Sunday
c)
Every Friday
d)
Every Monday
11.

The buy 1 get 1 free promotion will run for the entire week. True or False?

a)

True

b)

False (Only run from Monday to Friday)

12.

What's the name of the promotion held at Sal Bar during TET?

a)

Happy Hour

b)
Beach Party
c)

Pool Side BBQ

d)
Wine Tasting
13.

When does Pool Side BBQ at the Sal Pool Bar take place?

a)
30/1/2025 & 02/01/2025
b)

30/01/2025 & 01/02/2025

c)

29/01/2025 & 02/01/2025

d)

30/01/2025 & 01/02/2025