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WorksheetsSwitch Staff Challenge 2025 - Explorer
Total questions: 41
Worksheet time: 29mins
Welcome to Switch Staff Challenge 2025 !
Before we begin, kindly fill in your Crew ID and Outlet Code
(example 5059_MR)
All the best !
__________ has a 48MP Fusion camera and is powered by the A18 chip. It comes in 6.1-inch and 6.7-inch display sizes.
iPhone 14
iPhone 16 Pro
iPhone 15
iPhone 16
__________ has a Grade 5 titanium design and is powered by the A18 Pro chip. And the camera system includes 5x Telephoto camera.
iPhone 15
iPhone 16
iPhone 16 Pro
iPhone 14
True or False: Customers who likes to shoot portraits should choose iPhone 16 Pro instead of iPhone 16 so they can capture portraits directly from Photo mode.
TRUE
FALSE
True or False: Always On display is only available on iPhone 16 Pro and iPhone 16 Pro Max?
TRUE
FALSE
Apple designs iPhone hardware, software and services to work together. How does this benefit customers? (SELECT TWO)
Customers can use the same apps on iPhone as they do on Android.
Customers can use iPhone seamlessly with other Apple products and accessories.
Customers can safely download high-quality apps from the App Store.
Customers get great battery life without sacrificing performance.
What feature allows you to record great-looking steady video without having to carry extra gear like a gimbal?
Dynamic Island
Photonic Engine
Action Mode
Cinematic Mode
What is the name of the feature which enables user to take a normal photo and convert to Portrait anytime they want to?
Portrait Lighting
Next Generation Portrait
Macro
Night Mode
What should you tell customers about the Camera Control on the latest iPhone models?
You can use it to capture content easily and quickly, so you don’t miss the moment.
You can use your Apple Watch to take photo with iPhone?
It helps keep you and anyone else in frame during video calls.
Customers can use this app in iPad which delivers an entirely new way to use Apple Pencil or a keyboard to solve equations.
Freeform
Calculator
Photos
Notes
What should you say about the M4 chip to a customer who enjoys making films and playing games on iPad? (SELECT THREE)
“It features a new display engine, so you’ll notice true-to-life details and stunning colour accuracy with the Ultra Retina XDR display.”
“You can easily isolate a subject in 4K video because of the next-generation Neural Engine.”
“You’ll enjoy super-realistic games and faster performance for video editing.”
“You can capture detailed 3D scans of objects and get sharper and clearer photos in low light with the LiDAR Scanner.”
What should you say about iPad Pro? (SELECT THREE)
“It has an Ultra XDR display, so you’ll get a bright display, detailed images and truer blacks.”
“You can capture beautiful photos and detailed 4K ProRes video with the pro camera system.”
“You'll get more memory for multitasking and enough power for demanding apps and games.”
“With the Lightning port, you can connect things like external storage devices, cameras, and keyboards.”
What should you tell customers about iPad Air?
“You’ll get faster and more immersive AR experiences with the LiDAR Scanner.”
“You’ll look and sound great in video calls with the landscape front camera with Centre Stage, Voice Isolation on microphones.”
“You'll get powerful performance, great graphics and fast Wifi 6 connectivity in the most compact iPad design.”
Which statements about iPad mini are true? (SELECT THREE)
It has a TrueDepth camera system.
It features the A17 Pro chip that powers Apple Intelligence.
It supports Apple Pencil Pro and Apple Pencil (USB-C).
The USB-C connector is 2x faster than the previous generation.
The A17Pro chip has a 6-core CPU with 2 performance cores and 4 efficiency cores in iPad mini. How would this benefit users in real-life scenarios?
Faster app launches but shorter battery life.
Faster apps launches with all-day battery life.
Reduced graphics performance for gaming.
Increased size of the iPad mini.
What features will you get with iPad 10th Gen? (SELECT THREE)
Magic Keyboard Folio Support
10.2-inch Liquid Retina display
Landscape 12MP Ultra Wide front camera
Silver, Blue, Pink, and Yellow finishes
Which iPad models are compatible with Magic Keyboard? (SELECT TWO)
iPad (10th generation)
iPad mini
iPad Pro
iPad Air
What are some of the ways customers can use double tap in Apple Watch Series 10? (SELECT THREE)
Open the Smart Stack from any watch face and scroll through widgets.
Use Camera Remote to take a photo with iPhone.
Start a timer.
Answer and end phone calls.
What can customers do with Apple Watch to stay connected at work? (SELECT TWO)
Send messages.
See Calendar notifications.
Make to-do lists in the Notes app.
Join video calls.
Your customer is buying Apple Watch for her father so he can feel safer walking alone. Which feature should you tell them about?
Fall Detection.
Crash Detection.
Workout app.
Which statements about Apple Watch Ultra 2 are true? (SELECT THREE)
Customers can use Apple Watch Ultra 2 at altitudes from -500 metres to up to 9000 meters.
Customers get all-day battey-life, up to 18 hours with Apple Watch Ultra 2.
Apple Watch Ultra 2 paired with new Trail Loop or new Alpine Loop is carbon neutral.
It has the brightest Apple display.
How would Fast charging on Series 10 help customers?
In just 30 minutes, you can get up 80% battery, making it easier to charge your Apple Watch whenever it fits into your day. And in just 20 minutes, you can add up to eight hours of normal use, enough to make it through a work day.
In just 40 minutes, you can get up 80% battery, making it easier to charge your Apple Watch whenever it fits into your day. And in just 15 minutes, you can add up to eight hours of normal use, enough to make it through a work day.
In just 30 minutes, you can get up 80% battery, making it easier to charge your Apple Watch whenever it fits into your day. And in just 15 minutes, you can add up to eight hours of normal use, enough to make it through a work day.
In just 40 minutes, you can get up 80% battery, making it easier to charge your Apple Watch whenever it fits into your day. And in just 20 minutes, you can add up to eight hours of normal use, enough to make it through a work day.
What you should tell customer about Apple Watch SE? (SELECT TWO)
“Apple Watch SE has 100M water resistance, so you can wear it for pool or open water swims.”
“Apple Watch SE has the core features you love at an affordable price.”
“Apple Watch SE gets a built-in depth gauge and a water temperature sensor, allowing you to see depth to 6 meters or about 20 feet – a new feature that’s great for swimming in the pool and snorkelling.”
“Activity Rings helps you stay motivated to move, exercise, and stand more throughout your day.”
What can the ECG app indicate? (SELECT TWO)
Whether a customer’s heart rhythm shows signs of sinus rhythm.
Whether a customer is having a heart attack.
Whether a customer has heart disease.
Whether a customer’s heart rhythm shows signs of atrial fibrillation.
What do customers need to know before they buy Apple Watch with cellular? (SELECT THREE)
They need an iPhone XS or later.
The mobile plan from their old Apple Watch will be automatically transferred over to their new one.
Apple Watch with cellular supports roaming.
When they use iPhone and Apple Watch together, both devices share the same phone number.
Which Mac is compatible with macOS Sequoia? (SELECT THREE)
MacBook Pro (2017 and later).
MacBook Air (2020 and later).
iMac Pro (2017).
Mac mini (2018 and later).
True or False: All M-series chips have the same advanced Neural Engine in Mac.
TRUE.
FALSE.
Which statements about M-series chip for Mac are true? (SELECT TWO)
Customers get the same great performance with M-series chips, whether their Mac laptop is plugged in or running on battery.
Customers can use Windows with Boot Camp on Mac models with M-series chips.
Customers can use iPhone and iPad apps on Mac models with M-series chips.
Customers can upgrade the memory on Mac models with M-series chips.
Which feature offers you to easily unlock your Mac, authorise purchases and sign-in to third-party applications securely?
iCloud Keychain.
AutoFill Password.
Face ID.
Touch ID.
Which feature enables games to render more accurate shadows and reflections, to create more realistic environments in MacBook Air M3? (SELECT TWO)
Dynamic Caching.
Mesh shading.
Hardware-accelerated ray tracing.
All of above.
True or False: Customers can choose an M4, M4 Pro or M4 Max chip for both MacBook Pro models.
TRUE.
FALSE.
What will customers get with the latest Mac mini? (SELECT THREE)
Faster performance and more unified memory with the M4 or M4 Pro chip.
Apple Intelligence features to help them write, express themselves and get more done.
SDXC card slot on both Mac mini models.
Convenient access to accessories with two USB-C ports and a headphone jack on the front.
What you should tell customers about the latest iMac? (SELECT TWO)
“Video conferencing is even better with the 24MP Centre Stage camera.”
“You can choose a nano-texture display to reduce reflections and glare.”
“It’s built for Apple Intelligence to help you write, express yourself and get things done.”
“You can choose from four vibrant colours.”
True or False: You can use Precision Finding on iPhone if you AirTag is nearby, it will show you the distance and direction to head in.
TRUE.
FALSE.
What can you ask customers to help you recommend MagSafe accessories for iPhone? (SELECT TWO)
“What type of case do you usually use?”
“Where do you like to listen to your favourite music?”
“How do you charge your phone?”
What you should tell customers about the best in-class audio quality with HomePod? (SELECT TWO)
"You can place HomePod anywhere in the room and it senses where it is, so you’ll get the best sound.”
“You'll get rich, deep bass and clear high frequencies.”
"You need two HomePod speakers to experience more dynamic sound with Spatial Audio.”
“You can create a stereo pair using one HomePod and one HomePod mini.”
Which statements about AirPods Pro 2 are true? (SELECT TWO)
Force sensor lets customer manage playback functions from the stem.
Customer can charge the MagSafe Charging Case with a USB‑C connector, Apple Watch charger or MagSafe charger. Customer can also use a Qi‑certified charger.
With Siri Interactions, customer can simply nod their head yes or gently shake their head no when Siri asks if they’d like to answer an incoming call, hear a text message or manage a notification.
Transparency mode lowers the volume when you're talking to someone and raises it again once you're done.
What you should tell customer about AirPods 4? (SELECT THREE)
“You have two options to choose from: either with Active Noise Cancellation or without Active Noise Cancellation.”
“You will get clearer call quality by using Voice Isolation even at street food stalls.”
“You can take calls hands-free by using Siri Interaction.”
“You will have amazing sound quality and a pocketable case with 24-hour battery life.”
Which iPad is compatible with Apple Pencil Pro? (SELECT THREE)
iPad Pro M4.
iPad 10th generation.
iPad mini A17Pro.
iPad Air M2.
What you should tell customer about Titanium Milanese Loop? (SELECT TWO)
Corrosion-resistant.
The parachute-style buckle has fully magnetic.
Designed for scuba.
Quick and easy adjustment.
Which iPad Model is compatible with the New Magic Keyboard? (SELECT TWO)
iPad Pro 11-inch (M4).
iPad Air 11-inch (M2).
iPad Air 13-inch (M2).
iPad Pro 13-inch (M4).
